Gateway m405 User Manual

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The text on the display is dim or difficult to read
■Adjust the brightness and contrast using the system keys. For more 
information, see “System key combinations” on page 28.
■Change the display settings. For more information, see “Adjusting the 
screen and desktop settings” on page 162.
■Move your notebook away from sources of electrical interference, such as 
televisions, unshielded speakers, microwaves, fluorescent lights, and metal 
beams or shelves.
The display...

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Hard drive
You see an “Insufficient disk space” error message
■Delete unnecessary files from the hard drive using Disk Cleanup. For more 
information, see “Using Disk Cleanup” on page 210.
■Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking 
Empty Recycle Bin.
■Save your files to a diskette or another drive. If the hard drive is full, copy 
any files not regularly used to diskettes or other backup media, then delete 
them from the...

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■If your notebook has been subjected to static electricity or physical shock, 
you may need to reinstall the operating system.
You see a “Non-system disk”, “NTLDR is missing”, or “disk” error 
message
■Eject the diskette from the diskette drive, then press ENTER.
Interface/Ports
The notebook does not recognize the PC Card
■The card is incorrectly inserted. Eject the card and re-insert it with the label 
side up. For more information, see “Adding and removing a PC Card”...

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You see an “Unable to locate host” message and are unable to browse 
the Internet
This problem can occur when you have typed a URL (Web address) incorrectly, 
you have lost your Internet connection, or your ISP is having technical 
difficulties.
Double-check the URL or try a different URL. If the error message still appears, 
disconnect from the ISP connection and close your browser, then reconnect 
and open the browser. If you still get the error, your ISP...

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■Clean the keyboard by using an aerosol can of air with a narrow, straw-like 
extension to remove dust and lint trapped under the keys.
■Try a keyboard that you know works to make sure that the keyboard port 
works.
■If you spilled liquid in the keyboard, turn off your notebook and unplug 
the keyboard. Clean the keyboard and turn it upside down to drain it. Let 
the keyboard dry before using it again. If the keyboard does not work after 
it dries, you may need to...

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Memory card reader
Drive letters for the memory card slots do not appear in the My 
Computer window
■Reboot your notebook.
Modem (dial-up)
Your modem does not dial or does not connect
■Make sure that the modem cable is plugged into the modem jack and not 
the Ethernet network jack. See “Back” on page 6 to make sure that the 
connections have been made correctly.
■Make sure that your notebook is connected to the telephone line and the 
telephone line has a...

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To check the dialing properties in Windows 2000:
1Click Start, Settings, then click Control Panel. The Control Panel 
window opens.
2Click/Double-click the Modems icon, then click Dialing Properties tab. 
The Dialing Properties dialog box opens.
3Make sure that all settings are correct.
■Disconnect any answering machine, fax machine, or printer that is on the 
same line as the modem. Do not connect these devices to the same 
telephone line as the modem.
■Make sure that...

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You cannot connect to the Internet
■The ISP may be having technical difficulties. Contact your ISP for technical 
support.
■See if the modem works with a different communications program. The 
problem may be with just one program.
Your 56K modem does not connect at 56K
Current FCC regulations restrict actual data transfer rates over public telephone 
lines to 53K. Other factors, such as line noise, telephone service provider 
equipment, or ISP limitations,...

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The modem is not recognized by your notebook
■Make sure that the line connected to the modem is working and plugged 
into the appropriate port on your notebook. See “Back” on page 6 and 
“Back” on page 248 to make sure that the connections have been made 
correctly.
■If the modem shares the telephone line with another device, make sure 
that the telephone line is not in use (for example, someone is on the 
telephone, or another modem is in use).
■Use the modem cable...

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To run modem diagnostics in Windows 2000:
1Close all open programs.
2Click Start, Settings, then click Control Panel. The Control Panel 
window opens.
3Double-click the Modems icon. The Modems Properties window opens.
4Click the Diagnostic tab, click the COM port next to the name of the 
modem, then click 
More Info. The Modem Info dialog box opens. If 
information about the modem appears, the modem passed 
diagnostics. If no modem information is available,...