Ford Fusion 17 Owners Manual
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Receiving Calls Accepting calls When receiving a call, you can answer the call by pressing the accept call button on the steering wheel or use the screen. To use the screen to accept a call select: Menu Item Accept Rejecting Calls When receiving a call, you can reject the call by pressing the reject call button on the steering wheel or use the screen. To use the screen to reject a call select: Menu Item Reject Ignore the call by doing nothing. Phone Options during an Active Call During an active call, you have more menu features that become available, such as putting a call on hold or joining calls. To access this menu, choose one of the options available at the bottom of the audio display or select More to choose from the following options: Description and action Menu Item Switch your vehicle's microphone off. To switch the microphone on, select the option again. Mic. off Switch a call from an active hands-free environment to your cellular phone for a more private conversation. When selected, the audio display indicates the call is private. Privacy Put an active call on hold. When selected, the audio display indicates the call is on hold. Hold Enter numbers using the audio system's numeric keypad (for example, numbers for passwords). Dial a number Join two separate calls. The system supports a maximum of three callers on a multiparty or conference call. Join calls 1. Select the More option. 2. Access the desired contact through the system or use voice commands to place the second call. Once actively in the second call, select the More option. 3. Scroll to the option to join calls and press the OK button. Access your phonebook contacts. Phonebook 1. Select the More option. 2. Scroll to the option for phonebook and press the OK button. 3. Scroll through your phonebook contacts. 368 Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™
Description and action Menu Item 4. Press the OK button again when the desired contact appears in the audio display. 5. Press the OK button or dial button to call the selection. Access your call history log. Call History 1. Select the More option. 2. Scroll to the option for call history and press the OK button. 3. Scroll through your call history options (incoming, outgoing or missed). 4. Press the OK button again when the desired selection appears in the audio display. 5. Press the OK button or dial button to call the selection. Accessing Features through the Phone Menu You can access your call history, phonebook, sent text messages, as well as access phone and system settings. 1. Press the PHONE button to enter the phone menu. 2. Select one of the options available. Description and action Display Enter numbers using the audio system's numeric keypad. Dial a number Access your downloaded phonebook. Phonebook 1. Press the OK button to confirm and enter. You can use the options at the bottom of the screen to access an alphabetical category quickly. You can also use the letters on the audio system's numeric keypad to jump in the list. 2. Scroll through your phonebook contacts. 3. Press the OK button again when the desired selection appears in the audio display. 4. Press the OK button or dial button to call the selection. Access any previously dialed, received or missed calls. Call History 1. Press the OK button to select. 2. Scroll to select incoming, outgoing or missed calls. Press the OK button to make your selection. 3. Press the OK button or dial button to call the selection. Select 1 of 10 speed dial entries. To set a speed dial entry, go to the phonebook and then press and hold one of the numbers on the audio system's numeric keypad. Speed Dial 369 Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™
Description and action Display Send, download and delete text messages. Text messaging Access the option for Bluetooth Device menu listings (add, connect, set as primary, on or off, delete). BT Devices View various settings and features on your phone. Phone settings Text Messaging Note: This is a phone-dependent feature. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages. Note: This is a speed-dependent feature and is only available when your vehicle is traveling at 3.1 mph (5 km/h) or less. When a new message arrives, an audible tone sounds and the audio display indicates you have a new message. To hear the message you can say: Description and action Voice command Select this option to have the system read the message to you. (listen to | read) ([text] message) Using the screen you also have the following options: Description and action Menu Item Select this option, or do nothing, and the message goes into your text message inbox. Ignore Select the view option to open the text message. Once selected, you have the ability to have the message read to you, to view other messages. For additional options select: View If you select this option, use the arrow button to scroll through the following options: More... 370 Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™
Description and action Menu Item Press the OK button to access, and then scroll through a list of pre-defined messages to send. Reply to sender Press the OK button to call the sender of the message. Call sender Press the OK button to forward the message to anyone in your phonebook or call history. You can also choose to enter a number. Forward msg. Sending, Downloading and Deleting Your Text Messages 1. Press the PHONE button. 2. Select the text messaging option, and then press the OK button. Choose from the following options: Description and action Menu Item Allows you to send a new text message based on a pre-defined set of 15 messages. New Allows you to read the full message and, in addition, provides the option to have the system read the message to you. To go to the next message, select the More option. This allows you to reply to the sender, call the sender or forward the message. View Allows you to delete current text messages from the system (not your cellular phone). The audio display indicates when the system has deleted all your text messages. Delete Allows you to delete all messages or manually trigger a download of all unread messages from your cellular phone. More... Sending a Text Message Note: You can only send a text message to one recipient at a time. 1. Select the send option when the desired selection highlights in the audio display. 2. Select the confirmation option when the contact appears. 3. Press the OK button again to confirm when the system asks if you want to send the message. A pre-defined signature appears on each text message. Note: You can send text messages either by choosing a contact from the phonebook and selecting the text option from the audio display or by replying to a received message in the inbox. 371 Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™
Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone and text message notification, modify your phonebook, and set up automatic download. 1. Press the PHONE button. 2. Scroll until the phone settings option appears, and then press the OK button. Scroll to select from the following options: Description and action Menu Item If this option is checked, the system uses the cellular phone as the master when there is more than one cellular phone paired to the system. This option can be changed for all cellular phones (not only the active phone) using the Bluetooth Devices menu. Set as master See the cellular phone name, provider name, cellular phone number, and signal level. When done, press the left arrow buttons to return to the phone status menu. Phone status Select which ringtone sounds during an incoming call (one of the system's tones or your cellular phone's). If your phone supports in-band ringing, your phone's ringtone sounds when you choose the cellular phone ringtone option. Set ringtone 1. Press the OK button to select and scroll to hear each ringtone. 2. Press the OK button to select a ringtone. Have the option of hearing an audible tone to notify you when a text message arrives. Press the OK button to switch the audible tone off or on. Text msg notify Modify the contents of your phonebook (such as add, delete or download). Press the OK button to select and scroll between the choices in the phonebook preferences table below. Phonebook pref. 372 Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™
Phonebook preferences Menu Item Push the desired contacts on your cellular phone. See your device's manual on how to push contacts. Press the OK button to add more contacts from your phonebook. Add contacts When a message asking you to delete appears, select the option to confirm. Press the OK button to delete the current phonebook and call history. The system takes you back to the menu for phone settings. Delete Press the OK button to select and download your phone- book to the system. Download now When automatic download is on, the system deletes any changes (additions or deletions) saved in the system since your last download. Auto-download When automatic download is off, the system does not download your phonebook when your cellular phone connects to SYNC. You can only access your phonebook, call history and text messages when your paired cellular phone connects to the system. Check or uncheck this option to download your phonebook automatically each time your phone connects to the system. Download times are phone- dependent and quantity-dependent. Enabling this feature allows you to select how your contacts are displayed. You can select: Sorting Pref. Last/First name First/Last name Bluetooth Devices The Bluetooth Devices menu allows you to add, connect and delete devices as well as set a phone as primary. 1. Press the PHONE button. 2. Scroll until Bluetooth Devices appears, and then press the OK button. Select from the following options: Description and action Menu Item Pair additional phones to the system. Add 1. Select the option to add to start the pairing process. 373 Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™
Description and action Menu Item 2. When a message to begin pairing appears in the audio display, search for SYNC on your phone. See your phone's manual if necessary. 3. When prompted on your cell phone ’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. Skip the next step. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the screen. The display indicates when the pairing is successful. 4. When the option to set the phone as primary appears, select either yes or no. 5. SYNC may prompt you with more cell phone options. Your cell phone may also prompt you to give SYNC permission to access information. For more information on your cell phone ’s capability, see your cell phone ’s manual and visit the website. Select the delete option and confirm when the system asks to delete the selected device. After deleting a phone from the list, you have to repeat the pairing process to pair it again. Delete The system attempts to connect with the primary cellular phone each time you switch on the ignition. When you select a cellular phone as primary, it appears first in the list, marked with an asterisk. Set a previously paired phone as master by selecting the master option and confirming it as the primary. Master Connect a previously connected phone. You can only have one phone connected at a time to use the phone's func- tionality. When you connect another phone, the previous phone disconnects from the telephone services. The system allows you to use different Bluetooth devices for the cellular phone functionality and the Bluetooth audio music playback feature at the same time. Conn. Disconnects the selected cellular phone. Select this option and confirm when asked. After disconnecting a phone, you can reconnect it again without repeating the full pairing process. Discon. System Settings 1. Press the MENU button. 2. Select the SYNC settings option, and then press the OK button. 374 Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™
Scroll to select from the following options: Description and action Display Check or uncheck this option to switch the system's Bluetooth interface off or on. Select this option, and then press the OK button to change the option's status. Bluetooth on Return to the factory default settings without erasing your indexed information (such as phonebook, call history, text messages and paired devices). Select this option and confirm when prompted in the audio display. Set defaults Completely erase all information stored in the system (such as phonebook, call history, text messages and paired devices) and return to factory default settings. Master reset Install downloaded applications or software updates. Select this option and confirm when prompted in the audio display. There must be a valid SYNC application or update available on the USB drive in order to finish an installation successfully. Install on SYNC Display the system's version numbers as well as its serial number. Press the OK button to select. System info The voice settings submenu contains various options. See Using Voice Recognition (page 362). Voice settings Browse the actual menu structure of the connected USB device. Press the OK button and use the up and down arrow buttons to scroll through the folders and files. Use the left or right arrow buttons to enter or leave a folder. You can select media content for playback from this menu. Browse USB 375 Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™
SYNC™ APPLICATIONS AND SERVICES (If Equipped) In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone's compatibility, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. • 911 Assist: Can alert 911 in the event of an emergency. • SYNC AppLink: Allows you to connect to and use certain applications such as Spotify and Glympse (if your phone is compatible). These features may require activation. Available AppLink enabled apps vary by market. 911 Assist WARNINGS Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash. Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional. Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly. Note: The SYNC 911 Assist feature must be set on before the incident. Note: The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number. Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. Note: If any user switches 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is switched off, either a voice message plays or a display message or an icon comes on when your vehicle is started and after a previously paired phone connects. Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag (excluding knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. See Supplementary Restraints System (page 39). Important information about airbag deployment is in this chapter. See Roadside Emergencies (page 231). Important information about the fuel pump shut-off is in this chapter. 376 Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™
Setting 911 Assist On or Off Press Menu then select Action and Description Menu Item SYNC-Applications Select desired option, on or off. 911 Assist If you choose not to activate this feature you will have the following options: Action and Description Menu Item Provides a display and voice reminder at phone connection at vehicle start. Voice Reminder ON Provides a display reminder only without a voice reminder at phone connection. Voice Reminder OFF To make sure that 911 Assist works properly: • SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. • The 911 Assist feature must be set on before the incident. • You must pair and connect a Bluetooth-enabled and compatible cell phone to SYNC. • A connected Bluetooth-enabled phone must have the ability to make and maintain an outgoing call at the time of the incident. • A connected Bluetooth-enabled phone must have adequate network coverage, battery power and signal strength. • The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number. In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC searches for and tries to connect to a previously paired cell phone; SYNC then attempts to call the emergency services. Before making the call: • SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. • SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel". If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically. 911 Assist May Not Work If • Your cellular phone or 911 Assist hardware sustains damage in a crash. • The vehicle's battery or the SYNC system has no power. • The phone(s) thrown from your vehicle are the ones paired and connected to the system. 377 Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™