Ford E250 Owners Manual
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•Keep the tires properly inflated and use only the recommended size. •Use the recommended engine oil. •Perform all regularly scheduled maintenance. There are also some things you may not want to do because they may reduce your fuel economy: •Sudden or hard accelerations. •Rev the engine before turning it off. •Idle for periods longer than one minute. •Warm up your vehicle on cold mornings. •Use the air conditioner or front defroster. •Use the speed control in hilly terrain. •Rest your foot on the brake pedal while driving. •Drive a heavily loaded vehicle or tow a trailer. •Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for every 400 pounds [180 kilograms] of weight carried). •Add particular accessories to your vehicle (e.g.; bug deflectors, rollbars or light bars, running boards, ski racks). •Drive with the wheels out of alignment. DRIVING THROUGH WATER Note:Driving through deep water may allow water into the transmission and engine causing internal damage. If you drove through deep water, check the transmission and engine fluid. If water is found, see your authorized dealer immediately for fluid replacement. Do not drive quickly through standing water, especially if the depth is unknown. Traction or brake capability may be limited and if the ignition system gets wet, your engine may stall. Water may also enter your engine’s air intake and severely damage your engine. 170Driving Hints 2014 Econoline(eco) Owners Guide gf, 2nd Printing, September 2013 USA(fus)
If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the hubs (for trucks) or the bottom of the wheel rims (for cars). Once through the water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal. FLOOR MATS WARNING:Always use floor mats that are designed to fit the foot well of your vehicle, leaving the pedal area unobstructed, and which can be firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways. • Incorrectly fitted floor mats can cause the accelerator pedal to become stuck in the open position. This can cause loss of vehicle control. •Always correctly install the floor mats to the retention posts so that they cannot slip out of position or obstruct pedal operation. •Do not place unsecured floor mats or any other covering in the foot well. Driving Hints171 2014 Econoline(eco) Owners Guide gf, 2nd Printing, September 2013 USA(fus)
WARNING(Continued) •Do not place additional floor mats or any other covering on top of the original floor mats. This will reduce the pedal clearance and interfere with the pedal operation. •Do not allow objects to fall or become trapped under the pedals of your vehicle. This can cause loss of vehicle control. •Carry out regular inspections to make sure the floor mats are secure. To install the floor mats, position the floor mat eyelet over the retention post and press down to lock in position. Remove in reverse order. 172Driving Hints 2014 Econoline(eco) Owners Guide gf, 2nd Printing, September 2013 USA(fus)
ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary Roadside Assistance program. This program is separate from the New Vehicle Limited Warranty. •24 hours a day, seven days a week •For the coverage period listed on the Roadside Assistance Card included in your Owner’s Manual portfolio. Roadside assistance will cover: •A flat tire change with a good spare (except vehicles that have been supplied with a tire inflation kit). •Battery jump start. •Lock-out assistance (key replacement cost is the customer’s responsibility). •Fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters) of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. •Winch out – available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. •Towing – Ford eligible vehicles will be towed to an authorized dealer within 35 miles (56.3 kilometers) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56.3 kilometers) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56.3 kilometers). Roadside Assistance will include up to $200 coverage for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer. If the towing vehicle is operational but the trailer is not, then the trailer does not qualify for any roadside services. Roadside Emergencies173 2014 Econoline(eco) Owners Guide gf, 2nd Printing, September 2013 USA(fus)
Vehicles Sold in the United States: Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the owner’s manual portfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56.3 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Vehicles Sold in Canada: Getting Roadside Assistance Canadian clients who require roadside assistance, call 1–800–665–2006. Vehicles Sold in Canada: Using Roadside Assistance For your convenience, you may complete the roadside assistance identification card found in the centerfold of this warranty guide and retain for future reference. Canadian roadside coverage and benefits may differ from the U.S. coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca. 174Roadside Emergencies 2014 Econoline(eco) Owners Guide gf, 2nd Printing, September 2013 USA(fus)
HAZARD FLASHER CONTROL Note:With extended use, the flasher may run down your battery. The hazard flasher is located on the steering column, just behind the steering wheel. The hazard flashers operate when the ignition is in any position or if the key is not in the ignition. •Press the flasher control to flash all front and rear direction signals. •Press the flasher control again to turn them off. Use it when your vehicle is creating a safety hazard for other motorists. Fuel Pump Shut-off WARNING:Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision due to this feature, you may restart your vehicle by doing the following: 1. Turn the ignition off. 2. Turn the ignition on. 3. Repeat Steps 1 and 2 to re-enable fuel pump. In some instances the vehicle may not restart the first time you try to restart and may take one additional attempt. Roadside Emergencies175 2014 Econoline(eco) Owners Guide gf, 2nd Printing, September 2013 USA(fus)
JUMP-STARTING THE VEHICLE WARNING:The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING:Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may exhibit a combination of firm and soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. Preparing Your Vehicle Note:Use only a 12–volt supply to start your vehicle. Note:Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 1. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 2. Check all battery terminals. Remove the positive terminal cover (if equipped) and any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 3. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off. 176Roadside Emergencies 2014 Econoline(eco) Owners Guide gf, 2nd Printing, September 2013 USA(fus)
Connecting the Jumper Cables WARNING:Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Note:Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Note:In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor or fuel injection system. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts. Jump Starting 1. Start the engine of the booster vehicle and run the engine at a moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables. 4 2 1 3 Roadside Emergencies177 2014 Econoline(eco) Owners Guide gf, 2nd Printing, September 2013 USA(fus)
Removing the Jumper Cables Note:In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle’s battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 4 1 3 2 178Roadside Emergencies 2014 Econoline(eco) Owners Guide gf, 2nd Printing, September 2013 USA(fus)
GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training, equipment or both, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford. Away from Home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing Address Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.fordowner.com. These are some of the items that can be found online: •U.S. Dealer Locator by Dealer Name, City/State, or Zip Code •Owner Manuals •Maintenance Schedules •Recalls •Ford Extended Service Plans Customer Assistance179 2014 Econoline(eco) Owners Guide gf, 2nd Printing, September 2013 USA(fus)