Ford E250 Owners Manual

							Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio
account. When in satellite radio mode, you can view this number by
pressingSIRIUSand memory preset 1 at the same time. To access your
ESN, press the bottom left corner of the touchscreen, thenSIRIUS>
Options.
Troubleshooting
Radio display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failureThere is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
an authorized dealer
for service.
Invalid Channel The channel is no
longer available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Your subscription does
not include this
channel.Contact Sirius at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal The signal is lost from
the Sirius satellite or
Sirius tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
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							Radio display Condition Possible action
Call SIRIUS
1–888–539–7474Your satellite service is
no longer available.Call Sirius at
1–888–539–7474 to
resolve subscription
issues.
None Found. Check
Channel Guide.All the channels in the
selected category are
either skipped or
locked.Use the channel guide
to turn off the Lock or
Skip function on that
station.
Subscription Updated Sirius has updated the
channels available for
your vehicle.No action required.
AUXILIARY INPUT JACK
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
WARNING:For safety reasons, do not connect or adjust the
settings on your portable music player while your vehicle is
moving.
WARNING:Store the portable music player in a secure location,
such as the center console or the glove box, when your vehicle is
moving. Hard objects may become projectiles in a crash or sudden stop,
which may increase the risk of serious injury. The audio extension cable
must be long enough to allow the portable music player to be safely
stored while your vehicle is moving.
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							The auxiliary input jack allows you
to connect and play music from
your portable music player through
your vehicle speakers. You can use
any portable music player designed
for use with headphones. Your audio
extension cable must have male
18-inch (3.5 millimeter) connectors
at each end.
1. Switch off the engine, radio and portable music player. Set the
parking brake and put the transmission in positionP.
2. Plug the extension cable from the portable music player into the
auxiliary input jack.
3. Switch the radio on. Select either a tuned FM station or a CD.
4. Adjust the volume as desired.
5. Switch your portable music player on and adjust its volume to half its
maximum level.
6. PressAUXuntilLINEorLINE INappears in the display. You
should hear music from your device even if it is low.
7. Adjust the volume on your portable music player until it reaches the
volume level of the FM station or CD. Do this by switching back and
forth between the AUX and FM or CD controls.
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							USB PORT (IF EQUIPPED)
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
The USB port allows you to plug in
media playing devices, memory
sticks and charge devices (if
supported). See theSYNCchapter
for more information.
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							SYNC is an in-vehicle communications system that works with your
Bluetooth-enabled cellular phone and portable media player. This allows
you to:
•Make and receive calls.
•Access and play music from your portable music player.
•Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic,
Directions & Information) (if equipped).
•Use applications, such as Pandora and Stitcher, via SYNC AppLink™
(if applicable).
•Access phonebook contacts and music via voice commands.
•Stream music from your connected phone.
•Text message.
•Use the advanced voice recognition system.
•USB device charging (if your device supports this).
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							GENERAL INFORMATION
Make sure you review your device’s manual before using it with SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1–800–392–3673.
In Canada, call: 1–800–565–3673.
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available
for SYNC.
•Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
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							When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph (5 km/h).
Make sure that you review your device’s manual before using it with SYNC.
Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
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							USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in
front of you.
Initiating a Voice Session
Push the voice icon; a tone sounds and Listening appears in the
display. Say any of the following:
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
“Bluetooth Audio” Stream audio from your phone.
“Line in” Access the device connected to the auxiliary
input jack.
“Cancel” Cancel the requested action.
“SYNC” Return to the main menu.
“Voice settings” Adjust the level of voice interaction and
feedback.
“Vehicle Health Report” Run a vehicle health report.
*
“Services” Access the SYNC Services portal.*
“Mobile apps” Access mobile applications.*
“Help” Hear a list of voice commands available in the
current mode.
*If equipped, U.S. only.
System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize the voice
recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you
learn to use the system. You can change these settings at any time.
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							Adjusting the Interaction Level
Push the voice icon; when prompted, say “Voice settings”, then
any of the following:
When you say: The system:
“Interaction mode standard” Provides more detailed interaction and
guidance.
“Interaction mode advanced” Provides less audible interaction and
more tone prompts.
The system defaults to the standard interaction mode.
Confirmation prompts are short questions the system asks when it is not
sure of your request or when there are multiple possible responses to
your request. (For example, the system may ask “Phone, is that
correct?”) If turned off, the system simply makes a best guess as to what
you requested and you may still occasionally be asked to confirm
settings.
“Confirmation prompts on”
“Confirmation prompts off”
The system creates candidate lists when it has the same confidence level
of several options based on your voice command. When turned on, you
may be prompted with as many as four possibilities for clarification.
For example, “Say 1 after the tone to call John Doe at home. Say 2 after
the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane
Doe at home.” Or, “Say 1 after the tone to play John Doe, Say 2 after the
tone to play Johnny Doe.”
“Phone candidate lists on”
“Phone candidate lists off”
“Media candidate lists on”
“Media candidate lists off”
Helpful Hints
•Make sure the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken commands.
•After pressing the voice icon, wait until after the tone sounds and
Listening appears before saying a command. Any command spoken
prior to this does not register with the system.
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							•Speak naturally, without long pauses between words.
•At any time you can interrupt the system while it is speaking by
pressing the voice icon.
USING SYNC WITH YOUR PHONE
Hands-free calling is one of the main features of SYNC. While the system
supports a variety of features, many are dependent on your cellular
phone’s functionality. At a minimum, most cellular phones with Bluetooth
wireless technology support the following functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dialing a number
•Redialing
•Call waiting notification
•Caller ID.
Other features, such as text messaging using Bluetooth and automatic
phonebook download, are phone-dependent features. To check your
phone’s compatibility, see your phone’s user manual and visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
Pairing a Phone for the First Time
Note:SYNC can support downloading up to approximately 1000 entries
per Bluetooth-enabled cellular phone.
Note:Make sure the vehicle ignition and radio are turned on and the
transmission is in positionP.
Note:To scroll through the menus, press the up and down arrows on
your audio system.
Wirelessly pairing your phone with SYNC allows you to make and receive
hands-free calls.
1. Press the phone button; when the display indicates no phone is
paired, pressOK.
2. WhenFind SYNCappears in the display, pressOK.
3. Put your phone into Bluetooth discovery mode. See your phone’s
user guide if necessary.
4. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display.
5. The display indicates when the pairing is successful.
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