Epson Xp200 Manual
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Cleaning thePaper Path If you seeinkonthe back ofaprintout, youcanclean thepaper pathtoremove anyexcess ink. 1. Load afew sheets ofplain paper inthe product. 2. Use theproduct controlpaneltomake acopy, butwithout placing adocument onthe scanner glass. 3. Check theback ofthe ejected papertosee ifitis clean. 4. Repeat asnecessary untilthepaper comes outclean. Parent topic:Adjusting PrintQuality Related topics Copying 131
Cleaning andTransporting YourProduct See these sections ifyou need toclean ortransport yourproduct. Cleaning YourProduct Transporting YourProduct Cleaning YourProduct To keep yourproduct working atits best, youshould cleanitseveral timesayear. Close theoutput trayand paper support whenyouarenotusing theproduct toprotect itfrom dust. Caution: Donot use ahard brush, alcohol, orpaint thinner toclean theproduct oryou may damage it. Do not use oilorother lubricants insidetheproduct orlet water getinside it. 1. Turn offthe product. 2. Unplug thepower cable. 3. Disconnect anyconnected cables. 4. Remove allthe paper. 5. Clean thescanner glasswithasoft, lint-free cloth(microfiber isrecommended), moistenedwitha little glass cleaner. Caution: Donot spray glasscleaner directlyonthe glass anddonot press theglass surface with any force. 6. Clean theouter caseandcontrol panelwithasoft, drycloth. Donot use liquid orchemical cleansers. Parent topic:Cleaning andTransporting YourProduct Transporting YourProduct If you need toship your product ortransport ita long distance, prepareitfor transportation asdescribed here. Caution: Duringtransportation andstorage, followtheseguidelines: • Avoid tiltingtheproduct, placingitvertically, orturning itupside down;otherwise inkmay leak. 132
• Leave theinkcartridges installed.Removing thecartridges candryouttheprint head andmay prevent the product fromprinting. • Do not carry theproduct byitscontrol panel;thismay damage theproduct. 1. Turn offthe product. 2. Liftupthe scanner unitand check tosee ifthe print head isin the farright position (thehome position). Ifnot, turn onthe product, waitforthe print head tomove, thenturntheproduct offagain. 3. Secure theinkcartridge holdertothe case withtape. Caution: Donot place tapeonthe white flatcable inside theproduct; otherwise, youmay damage your product. 4. Lower thescanner unit. 5. Remove allthe paper fromtheproduct. 6. Unplug thepower cable. 7. Disconnect anyconnected cables. 8. Close theoutput trayand paper support. 133
9. Lower thecontrol panelbysqueezing therelease barand gently pushing thepanel down. Caution: Donot lower thecontrol panelwithout firstsqueezing therelease baroryou may damage your product. 10. Place theproduct inits original packing materials, ifpossible, oruse equivalent materialswith cushioning aroundtheproduct. Keep theproduct levelduring transportation. Besure toremove thetape from theinkcartridge holder before turning onyour product. Ifprint quality hasdeclined whenyouprint again, cleanandalign the print head. Parent topic:Cleaning andTransporting YourProduct Related concepts Print Head Cleaning Print Head Alignment 134
Solving Problems Check thesesections forsolutions toproblems youmay have using yourproduct. Checking forSoftware Updates Product LightStatus Running aProduct Check Solving SetupProblems Solving Network Problems Solving Copying Problems Solving PaperProblems Solving Problems PrintingfromaComputer Solving PageLayout andContent Problems Solving PrintQuality Problems Solving Scanning Problems Solving Scanned ImageQuality Problems When toUninstall YourProduct Software Where toGet Help Checking forSoftware Updates Periodically, itsagood ideatocheck Epsons supportwebsite forfree updates toyour product software. You canselect Download theLatest Software fromtheHome screen ofthis manual orvisit Epsons driver download site(U.S. downloads orCanadian downloads ). With Windows, yourprinter software automatically checksforupdates. Youcanalso manually update the software byselecting Software UpdateorDriver Update here: • Right-clicking theproduct iconinthe Windows taskbar • On the Maintenance tabinthe printer settings window • In the EPSON program groupunderyourproduct name Parent topic:Solving Problems Product LightStatus You canoften diagnose problems withyour product bychecking itslights. 135
Lights 1 WiFi 2 power 3 ink 4 paper Light status Condition/solution The power lightison The product isturned on. The power lightisflashing The product isbusy. Waitforthe power lighttostop flashing before turning offthe product. If you justreplaced anink cartridge andthe power lightisstill flashing after 3minutes, thecartridge maybeinstalled incorrectly. Reinstallthe ink cartridge. The power lightisflashing A wireless connection errorhasoccurred. PresstheWi-Fi button totry connecting again. The WiFi lightisflashing orange The power lightison or Paper isjammed inthe product. Remove thejammed paper,andpress flashing the B&W copy button orthe colorcopybutton toclear theerror. The paper lightisflashing The power lightisflashing No paper isloaded ormultiple sheetsfedatone time. Load paper inthe product, andpress the B&W copy button orthe colorcopybutton The paper lightison to clear theerror. The power lightison or Ink inacartridge islow. You cancontinue printing,orcheck which flashing cartridge islow and replace it. The inklight isflashing 136
Light status Condition/solution The power lightison or An ink cartridge isexpended ornot installed correctly. Replaceor flashing reinstall thecartridge. (Depending onthe color ofthe expended cartridge andhow youareprinting, youmay beable tocontinue printing The inklight ison temporarily.) The power lightisflashing The inkpads arenear theend oftheir service life.Contact Epsonfor support. (Tocontinue printing,pressthe B&W copy button orthe The inklight isflashing color copybutton.) The paper lightisflashing The power lightisflashing A fatal error hasoccurred. Turntheproduct offand then back onagain. If the error continues, checkforapaper jam. The inklight isflashing The paper lightisflashing The WiFi lightisflashing The inklight ison A firmware updateerrorhasoccurred. ContactEpsonforsupport. The paper lightison The WiFi lightison Parent topic:Solving Problems Related concepts Check Cartridge Status Related references Paper JamProblems Where toGet Help Related topics Loading Paper Replacing InkCartridges Printing WithBlack Inkand Expended ColorCartridges Running aProduct Check Running aproduct checkhelpsyoudetermine ifyour product isoperating properly. 1. Press thepower button toturn theproduct off. 2. Disconnect anyinterface cablesconnected toyour product. 137
3. Load plainpaper inthe product. 4. Hold down thestopbutton andpress thepower button toturn theproduct on. 5. When theproduct turnson,release bothbuttons. The product beginsprinting anozzle checkpattern. 6. Dothe following, depending onthe results ofthe product check: • Ifthe page prints andthenozzle checkpattern iscomplete, theproduct isoperating properly.Any operation problemyoumay have could becaused byyour computer, cable,software, orselected settings. Checktheother solutions inthis manual ortry uninstalling andreinstalling yourprinter software. • Ifthe page prints butthenozzle checkpattern hasgaps, cleanoralign theprint head. • Ifthe page doesnotprint, theproduct mayhave aproblem. Checktheother solutions inthis manual. Ifthey donot work, contact Epson. Parent topic:Solving Problems Related concepts Print Head Cleaning Print Head Alignment When toUninstall YourProduct Software Related references Where toGet Help Solving SetupProblems Check thesesections ifyou have problems whilesetting upyour product. Noise AfterInkInstallation Software Installation Problems Parent topic:Solving Problems Noise AfterInkInstallation If you hear noises fromyourproduct afterinstalling ink,check thefollowing: • The firsttime youinstall inkcartridges, theproduct mustprime itsprint head. Waituntilpriming finishes beforeyouturn offthe product, oritmay prime improperly anduseexcess inkthe next time you turn iton. Your product isfinished primingtheprint head when thepower lightstops flashing. 138
• Ifthe products printhead stops moving ormaking noise,andthecharging processhasnotfinished after approximately 5minutes, turnoffyour product. Turnitback onand check tosee ifcharging isstill in progress. Ifitis still inprogress, contactEpsonforhelp. Parent topic:Solving SetupProblems Related topics Replacing InkCartridges Software Installation Problems If you have problems whileinstalling yourproduct software, trythese solutions: • Make sureyourproduct isturned onand theUSB cable issecurely connected atboth ends. Ifyou still have problems installingsoftware, disconnect thecable andcarefully followtheinstructions onthe Start Here sheet. Alsomake sureyoursystem meetstherequirements foryour operating system. • Close anyother programs, includingscreensaversandvirus protection software,andinstall your product software again. • In Windows, makesureyourproduct isselected asthe default printerandthecorrect portisshown in the printer properties. • Ifyou seeanyerror message oryour software doesnotinstall correctly inWindows, youmay nothave software installation privileges.ContactyourSystem Administrator. Parent topic:Solving SetupProblems Related concepts When toUninstall YourProduct Software Related references Windows SystemRequirements Mac System Requirements Solving Network Problems Check thesesolutions ifyou have problems settinguporusing yourproduct onanetwork. Note: Breakdown orrepair ofthis product maycause lossofnetwork dataandsettings. Epsonisnot responsible forbacking uporrecovering dataandsettings duringorafter thewarranty period.We recommend thatyoumake yourownbackup orprint outyour network dataandsettings. Product CannotConnect toaWireless RouterorAccess Point Network Software CannotFindProduct onaNetwork 139
Product DoesNotAppear inMac OSXPrinter Window Cannot PrintOver aNetwork Cannot ScanOveraNetwork Printing aNetwork StatusSheet Parent topic:Solving Problems Product CannotConnect toaWireless RouterorAccess Point If your product hastrouble findingorconnecting toawireless routeroraccess point,trythese solutions : • Ifyou areconnecting theproduct viaWi-Fi Protected Setup(WPS) andtheWiFi lightonyour product is not solid green, makesureyoupress theWi-Fi button onthe product within2minutes ofpressing the WPS button onyour router. Holddown theWi-Fi button onthe product for3seconds. • Make suretoplace yourproduct withincontact rangeofyour router oraccess point. Note: Avoidplacing yourproduct nearamicrowave oven,2.4GHz cordless phone,orlarge metal object, suchasafiling cabinet. • Verify thatyour router oraccess pointisoperating correctlybyconnecting toitfrom yourcomputer or another device. • You may need todisable thefirewall andanyanti-virus softwareonyour wireless routeroraccess point. • Check tosee ifaccess restrictions, suchasMAC address filtering,aresetonthe router oraccess point. Ifaccess restrictions areset, add your products MACaddress toyour routers address list.To obtain yourproducts MACaddress, printanetwork statussheet. Thenfollow theinstructions inyour router oraccess pointdocumentation toadd theaddress tothe list. • Ifyour router oraccess pointdoes notbroadcast itsnetwork name(SSID), followtheinstructions that came withyour product toenter yourwireless networknamemanually. • Ifyour router oraccess pointhassecurity enabled, determine thekind ofsecurity itis using andany required password orpassphrase forconnection. Thenmake suretoenter theexact WEPkeyorWPA passphrase correctly. Parent topic:Solving Network Problems 140