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Epson Xp 202 Manual

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Page 181

Printer Does Not Print
Check the following if the printer does not operate or prints nothing.
❏When the user feature restriction is enabled, a user ID and password are required to print. If you do not know
the password, contact your printer administrator.
❏For Mac OS X, the printer may not print when the user feature restriction is enabled. Contact your printer
administrator.
❏Connect the interface cable securely to the printer and the computer.
❏If you are using a USB hub, try to connect the printer...

Page 182

❏If the paper is curled or the envelope is puffed up, flatten it.
❏When printing images or photos, print using high-resolution data. Images on websites are 
often low resolution
although they look good enough on the display, and so print quality may decline.
❏Select the appropriate paper type setting on the control panel or in the printer driver for the type of paper
loaded in the printer.
❏Print using a high quality setting on the control panel or in the printer driver.
❏If you have selected...

Page 183

&“Checking and Cleaning the Print Head” on page 141
&“Aligning the Print Head” on page 143
&“Available Paper and Capacities” on page 42
Copy Quality Is Poor
Check the following if uneven colors, smears, dots, or straight lines appear in the copied image.
❏Load and eject paper without printing to clean the paper path.
❏Clean the scanner glass.
❏Clean the ADF.
❏Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots...

Page 184

&“Loading Paper in the Front Paper Feed Slot” on page 50
&“Placing Originals” on page 54
&“Cleaning the Scanner Glass” on page 148
&“Printable Area” on page 198
Paper Is Smeared or Scuffed
Check the following if the paper is smeared or scuffed when printing.
❏Clean the paper path.
❏Clean the scanner glass and the document cover.
❏Load paper in the correct direction.
❏When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
❏Enable the reduce smear...

Page 185

Printed Characters Are Incorrect or Garbled
❏Connect the interface cable securely to the printer and the computer.
❏Cancel any paused print jobs.
❏Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
&“Canceling Printing” on page 85
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏Wi n d o w s
Clear Mirror Image on the...

Page 186

❏Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏Control Panel
When printing JPEGs or TIFFs, press Settings, and then enable Bidirectional.
❏Wi n d o w s
Select High Speed on the printer driver's More Options tab.
❏Mac OS X
Select System Preferences from the 
 menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options...

Page 187

❏For Windows, select the appropriate substitution fonts on the Device Settings tab in the printer properties.
Print Quality Is Poor While Using PostScript Printer Driver
You cannot make color settings on the Paper/Quality tab in the printer driver. Click Advanced, and then set the
Color Mode setting.
Printing Is Too Slow While Using PostScript Printer Driver
Set the Print Quality setting to Fast in the printer driver.
Cannot Start Scanning
❏When the access control function is enabled for a printer, you...

Page 188

Related Information
&“Uninstalling Applications” on page 156
&“Installing Applications” on page 158
Scanned Image Problems
Scan Quality Is Poor
❏Clean the scanner glass.
❏Clean the ADF.
❏Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
❏Remove dust from the original.
❏Make the appropriate document type settings on the control panel....

Page 189

❏In Office Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Te x t
Enhancement.
Related Information
&“Scan Mode” on page 26
Moiré (Cross-Hatch) Patterns Appear in the Scanned Image
❏Place the original at a slightly different angle.
❏Select Descreening in EPSON Scan.
❏Change the resolution setting on the control panel or in EPSON Scan.
Related Information
&“Scan Mode” on page 26
Scanning Area or Direction Is Not Correct
❏When placing the originals on the scanner glass,...

Page 190

The Scanned Image Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, click 
Configuration in the EPSON Scan
window, and then click Reset All on the Other tab to initialize the EPSON Scan settings. If initialization does not
solve the problem uninstall and re-install EPSON Scan.
Related Information
&“Uninstalling Applications” on page 156
&“Installing Applications” on page 158
Other Scanning Problems
Thumbnail Preview Does Not Work Properly
See the EPSON...
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