Epson Wf 3620 Manual

4.
Download yourproduct software fromtheEpson website, orinstall itfrom theCD that came with
 your
product usingtheinstructions onthe Start Here sheet.
 •
Ifyou have replaced yourrouter, reinstall yourproduct software toconnect tothe new router.
 Parent
topic:Solving Network Problems
 Related
concepts
 When
toUninstall YourProduct Software
 Related
topics
 Wi-Fi
orWired Networking
 Product
DoesNotAppear inOS XPrinter Window
 If
your product doesnotappear inthe OS Xprinter window, trythese solutions:...

•
Ifnetwork printingisslow, printanetwork statussheetandcheck thesignal strength. Ifitis poor, place
 your
product closertoyour router oraccess point.
 Note:
Avoidplacing yourproduct nearamicrowave oven,2.4GHz cordless phone,orlarge metal
 object,
suchasafiling cabinet.
 •
Ifyou areconnecting theproduct viaWi-Fi Protected Setup(WPS) andtheWi-Fi icononyour
 products
LCDisnot lit,make sureyouselect oneofthe WPS options fromtheproduct controlpanel
 within
2minutes ofpressing theWPS button onyour router....

•
Ifnetwork communication wasinterrupted whilestarting EpsonScan,exitEpson Scan,waitafew
 seconds,
andrestart it.IfEpson Scancannot restart, turnoffyour product, turnitback on,and try
 restarting
EpsonScanagain.
 •
Check theconnection settingandtesttheconnection usingEpson ScanSettings:
 Windows
8.x:Navigate tothe Apps screen andselect EPSON ScanSettings .Make surethe
 Connection
settingisset toNetwork ,then clicktheTest button.
 Windows
(otherversions) :Click orStart >All Programs orPrograms >EPSON...

Product
MakesNoise,ButNothing Copies
 If
your product makesanoise, butnothing copies,trythese solutions:
 •
Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if
 necessary.

•
Ifthe nozzle checkpagedoesnotprint, buttheproducts powerison, make sureyourproduct
 software
isinstalled correctly.
 •
Make sureyourproduct islevel (nottilted).
 Parent
topic:Solving Copying Problems
 Related
concepts
 Print
Head Nozzle Check
 Print
Head Cleaning
 Product...

•
Do not load more thantherecommended numberofsheets.
 •
Make sureyourpaper meets thespecifications foryour product.
 •
Ifpaper jamswhen youprint onboth sides ofthe paper, tryloading fewersheets.
 •
For best results, followtheseguidelines:
 •
Use new, smooth, high-quality paperthatisnot curled, creased, old,toothin, ortoo thick.
 •
Load paper inthe cassette printable sidedown.
 •
Do not load binder paperwithholes inthe cassette.
 •
Follow anyspecial loading instructions thatcame withthepaper.
 Parent...

3.
Lift the scanner unit.
 Caution:
Donot touch theflatwhite cable inside theprinter. Donot liftthe scanner unitwhile the
 document
coverisopen.
 4.
Remove anypaper inside, including tornpieces.
 286   

5.
Close thescanner unit.
 6.
Follow theprompts onthe LCD screen toclear anyerror messages. Ifyou stillsee apaper jam
 message,
checktheother paper jamsolutions.
 287   

Parent
topic:Solving PaperProblems
 Related
references
 Paper
JamProblems inthe Paper Cassette
 Paper
JamProblems inthe Duplexer (RearCover)
 Document
Jamsinthe Automatic Document Feeder
 Paper
JamProblems inthe Paper Cassette
 If
paper hasjammed inapaper cassette, followthesteps heretoclear thejam.
 1.
Cancel theprint job,ifnecessary.
 2.
Pull outthepaper cassette, thencarefully removeanyjammed paper.
 3.
Carefully removeanypaper jammed insidetheproduct.
 288  

4.
Gently insertthepaper cassette.
 5.
Follow theprompts onthe LCD screen toclear anyerror messages. Ifyou stillsee apaper jam
 message,
checktheother paper jamsolutions.
 Parent
topic:Solving PaperProblems
 Related
references
 Paper
JamProblems InsidetheProduct
 Paper
JamProblems inthe Duplexer (RearCover)
 Document
Jamsinthe Automatic Document Feeder
 Paper
JamProblems inthe Duplexer (RearCover)
 If
paper hasjammed inthe duplexer (rearcover), followthesteps heretoclear thejam.
 1.
Cancel theprint...

3.
Carefully removeanyjammed paper.
 Note:
Donot touch thepaper rollers.
 4.
Remove anyjammed paperfromtheduplexer.
 290