Epson Wf 3620 Manual

•
OS X:You canmanually updatethesoftware byopening theApplications >Epson Software folder
 and
selecting EPSONSoftware Updater.
 Parent
topic:Solving Problems
 Product
StatusMessages
 You
canoften diagnose problems withyour product bychecking themessages onitsLCD screen. You
 can
also check forerrors bypressing theStatus buttontodisplay theStatus Menu.
 Note:
Ifthe screen isdark, press thescreen towake theproduct fromsleep mode.
 LCD
screen message
 Condition/solution

Paper
jam
 If
paper isjammed...

LCD
screen message
 Condition/solution

Combination
ofIP address and
 There
isaproblem withthenetwork connection toyour product.
 subnet
maskisinvalid. Seeyour
 documentation.

Communication
error
 There
isaproblem withthenetwork connection toyour product.
 Check
theDNS settings forthe server, thecomputer, orthe
 access
point.
 Recovery
mode
 An
error hasoccurred duringfirmware updating. Connectyour
 product
usingaUSB cable andtrydownloading theFirmware
 Update
fromEpsons supportwebsite. Ifyou...

Status
MenuErrorCodes
 If
a job does notcomplete successfully, youcancheck theerror code. Press theStatus button,select
 Job
History ,and locate theincomplete job.Select thejobtodisplay theerror code andadditional
 information.

Code
 Condition/solution

001
 The
product wasturned offbyapower failure.
 109
 The
received faxwas already deleted.
 110
 The
jobwas printed 1-sided because theloaded paperdoesnotsupport 2-sidedprinting.
 201
 The
products memoryisfull.
 You
cansend pages individually orprint...

Code
 Condition/solution

303
 No
folder isavailable forsaving thescanned file.Create afolder oruse adifferent
 memory
device.
 304
 The
external memory devicehasbeen removed. Reinsertthedevice.
 404

305
 An
error occurred whilesaving.
 405

306
 The
products memoryisfull. Wait untilother ongoing jobsarefinished.
 331
 A
communication erroroccurred whileacquiring thedestination list.Make surethe
 product
isconnected tothe network correctly. Reducethenumber ofdocuments.
 332
 There
isnot enough...

3.
Press the homebutton, ifnecessary.
 4.
Select Setup.
 5.
Select Maintenance .
 You
seethisscreen:
 6.
Select PrintHead Nozzle Check.
 You
seeascreen likethis:
 7.
Press theColor button.
 275   

The
nozzle pattern prints.
 8.
Doone ofthe following, depending onthe results ofthe product check:
 •
Ifthe page prints andthenozzle checkpattern iscomplete, theproduct isoperating properly.Any
 operation
problemyoumay have could becaused byyour computer, cable,software, orselected
 settings.
Checktheother solutions inthis book ortry uninstalling andreinstalling yourprinter
 software.

•
Ifthe page prints butthenozzle checkpattern hasgaps, cleanoralign theprint head.
 •
Ifthe page doesnotprint,...

5.
Select oneofthese options:
 •
Wi-Fi/Network Settings:Resets allnetwork settings.
 •
Copy Settings :Resets allsettings forcopying.
 •
Scan Settings :Resets allsettings forscanning.
 •
Fax Settings :Resets allsettings forfaxing.
 •
Clear AllData andSettings :Resets allcontrol panelsettings andcontacts.
 You
seeaconfirmation screen.
 6.
Select Yestoreset theselected settings.(SelectNoifyou want tocancel theoperation.)
 Parent
topic:Solving Problems
 Solving
SetupProblems
 Check
thesesections ifyou have...

Noise
AfterInkInstallation
 If
you hear noises fromyourproduct afterinstalling ink,trythese solutions:
 •
The firsttime youinstall inkcartridges, theproduct mustprime itsprint head. Waituntilpriming
 finishes
beforeyouturn offthe product, oritmay prime improperly anduseexcess inkthe next time
 you
turn iton.
 •
Ifthe products printhead stops moving ormaking noise,andthecharging processhasnotfinished
 after
6minutes, turnoffyour product. Turnitback onand check tosee ifcharging isstill inprogress. If...

Note:
Breakdown orrepair ofthis product maycause lossoffax and network dataandsettings. Epsonis
 not
responsible forbacking uporrecovering dataandsettings duringorafter thewarranty period.We
 recommend
thatyoumake yourownbackup orprint outyour faxand network dataandsettings.
 Product
CannotConnect toaWireless RouterorAccess Point
 Network
Software CannotFindProduct onaNetwork
 Product
DoesNotAppear inOS XPrinter Window
 Cannot
PrintOver aNetwork
 Cannot
ScanOveraNetwork
 Parent
topic:Solving Problems...

•
Check ifyour computer isrestricting theavailable wirelesschannels. Ifso, verify thatyour wireless
 access
pointisusing oneofthe usable channels andchange toausable channel, ifnecessary.
 •
Ifyou areusing aWi-Fi Direct connection thatsuddenly disconnects, theWi-Fi direct password on
 your
device mayhave been changed. Ifnecessary, deletetheexisting DIRECT-xxxxxxxx connection
 settings
fromyourdevice andenter anew password. Seeyour device documentation forinstructions.
 •
Ifyou connected yourproduct...