Epson Stylus Pro 7400 User Manual
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Problem Solver351 8 8 8 8 8 8 8 8 8 8 8 8 English 5. Close the front cover, if necessary, then press the Power button to turn the printer off and back on. 6. Make sure that the Paper check light is on and PAPER OUT. LOAD PAPER is displayed on the LCD panel. To load the paper, see “Using Roll Paper” on page 245 or “Using Cut Sheet Media” on page 271. If you do not resume printing afterwards, make sure the print heads are in the home (far right) position. If not, turn the printer on, wait until the print heads move to the home position, then turn off the printer. c Caution: If the print heads are not left in the home position, print quality may decline. Troubleshooting on the Optional Auto Take-up Reel Unit Try one or more of these solutions: ❏The roll paper may not have sufficient slack around the auto take-up reel unit. Make sure that there is adequate slack between the roll paper and the take-up reel core. See “Loading roll paper onto the take-up reel core” on page 261. ❏The Auto switch on the auto take-up reel unit may not be positioned for the direction you want. Select a direction using the Auto switch on the control box. See “Taking-up your prints” on page 267.
352Problem Solver ❏If the Sensor light flashes slowly when you are not printing, there may be an external obstacle between the emitter and detector, or sensor adjustment may not be set properly. Check for an obstacle in the space where the paper is needed for taking up, or adjust the sensor position. See “Adjusting the sensor” on page 259. ❏If the Sensor light is still flashing, the printer will print the job for approximately three meters and stop printing. Set the paper lever to the released position, then check that the roll paper is set properly and that there is no external obstruction in the sensor detection area. If the roll paper is not set properly, wind the excess paper up and set the paper lever to the secured position. ❏If the Sensor light is flashing rapidly, the auto take-up reel unit is locked. Turn the printer OFF and ON again. ❏If the Sensor light is off, the sensor cable may not be connected properly. Check the connection of the sensor cables. Contacting Customer Support If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. Check your Pan-European Warranty Document for information on how to contact EPSON Customer support. They will be able to help you much more quickly if you give them the following information: ❏Product serial number (The serial number label is usually on the back of the product.) ❏Product model
Problem Solver353 8 8 8 8 8 8 8 8 8 8 8 8 English ❏Product software version (Click About, Version Info, or similar button in the product software.) ❏Brand and model of your computer ❏Your computer operating system name and version ❏Names and versions of the software applications you normally use with your product Technical Support Web Site Go to http://www.epson.com and select the Support section of your local EPSON web site for the latest drivers, FAQs, manuals and other downloadables. Epsons Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your printer documentation. Paper Information Epson offers specially designed media for ink jet printers to meet most high-quality printing needs. See “Epson Special Media” on page 378 for more detailed information on the Epson special media.
354Problem Solver Roll paper Media Name Paper ThicknessBorderless PrintingSpindle ICC Profile Premium Glossy Photo Paper (250)0.3 mm R 3 Pro9800 7800 PGPP250.icc Premium Luster Photo Paper (250)0.3 mm R 3 Pro9800 7800 PLPP250.icc Premium Semigloss Photo Paper (250)0.3 mm R 3 Pro9800 7800 PSPP250.icc Premium Semimatte Photo Paper (250)0.3 mm R 3 Pro9800 7800 PSmPP250.icc Photo Paper Gloss 2500.3 mm R 3 Pro9800 7800 PPG250.icc Premium Glossy Photo Paper0.2 mm R 2 Pro9800 7800 PGPP.icc Photo Glossy Paper Photo Grade Glossy Paper0.2 mm R 2 Pro9800 7800 PGP.icc Premium Semigloss Photo Paper0.2 mm R 2 Pro9800 7800 PSPP.icc Photo Semigloss Paper Photo Grade Semigloss Paper0.2 mm R 2 Pro9800 7800 PSP.icc Doubleweight Matte Paper0.2 mm R 2 Pro9800 7800 DWMP_PK.icc Pro9800 7800 DWMP_MK.icc Pro9400 7400 DWMP.icc
Problem Solver355 8 8 8 8 8 8 8 8 8 8 8 8 English ✽ In the Borderless Printing column, R stands for Recommended and NR stands for Not Recommended. ✽✽ In the Spindle column, H stands for High Tension. Singleweight Matte Paper0.1 mm NR 2 Pro9800 7800 SWMP_PK.icc Pro9800 7800 SWMP_MK.icc Pro9400 7400 SWMP.icc EPSON Proofing Paper Semimatte (Commercial)0.2 mm NR 2 Pro9800 7800 PPSmC.icc Enhanced Matte Paper0.3 mm NR 3 Pro9800 7800 EMP_PK.icc Pro9800 7800 EMP_MK.icc Pro9400 7400 EMP.icc Watercolor Paper - Radiant White0.3 mm NR 3H Pro9800 7800 WCRW_PK.icc Pro9800 7800 WCRW_MK.icc Textured Fine Art Paper0.4 mm NR 3H Pro9800 7800 TFAP_PK.icc Pro9800 7800 TFAP_MK.icc Canvas 0.5 mm NR 2 Pro9800 7800 Canvas_PK.icc Pro9800 7800 Canvas_MK.icc Enhanced Synthetic Paper0.1 mm NR 2H Pro9400 7400 ESP.icc Enhanced Adhesive Synthetic Paper0.2 mm NR 2H Pro9400 7400 EASP.icc
356Problem Solver Cut sheets Media Name Paper ThicknessBorderless PrintingICC Profile Premium Glossy Photo Paper0.3 mm Right and Left sides onlyPro9800 7800 PGPP.icc Premium Luster Photo Paper 0.3 mm Right and Left sides onlyPro9800 7800 PLPP.icc Premium Semigloss Photo Paper0.3 mm Right and Left sides onlyPro9800 7800 PSPP.icc Singleweight Matte Paper0.1 mm Right and Left sides onlyPro9800 7800 SWMP_PK.icc Pro9800 7800 SWMP_MK.icc Pro9400 7400 SWMP.icc Photo Quality Ink Jet Paper0.1 mm Right and Left sides onlyPro9800 7800 PQIJP_PK.icc Pro9800 7800 PQIJP_MK.icc Pro9400 7400 PQIJP.icc EPSON Proofing Paper Semimatte (Commercial)0.2 mm Right and Left sides onlyPro9800 7800 PPSmC.icc Archival Matte Paper Enhanced Matte Paper0.3 mm Right and Left sides onlyPro9800 7800 ARMP_PK.icc Pro9800 7800 ARMP_MK.icc Pro9400 7400 ARMP.icc Pro9800 7800 EMP_PK.icc Pro9800 7800 EMP_MK.icc Pro9400 7400 EMP.icc
Problem Solver357 8 8 8 8 8 8 8 8 8 8 8 8 English Watercolor Paper-Radiant White0.3 mm Right and Left sides onlyPro9800 7800 WCRW_PK.icc Pro9800 7800 WCRW_MK.icc UltraSmooth Fine Art Paper0.5 mm Right and Left sides onlyPro9800 7800 USFAP_PK.icc Pro9800 7800 USFAP_MK.icc Velvet Fine Art Paper 0.5 mm Right and Left sides onlyPro9800 7800 VFAP_PK.icc Pro9800 7800 VFAP_MK.icc Textured Fine Art Paper 0.7 mm Right and Left sides onlyPro9800 7800 TFAP_PK.icc Pro9800 7800 TFAP_MK.icc Enhanced Matte Posterboard1.3 mm Right and Left sides onlyPro9800 7800 EMPB_PK.icc Pro9800 7800 EMPB_MK.icc Pro9400 7400 EMPB.icc
358Product Information Chapter 9 Product Information Printer Specifications Printing * characters per inchPrinting methodOn-demand ink jet Nozzle configurationEPSON Stylus Pro 9400/7400Black: 180 nozzles × 2 (Matte Black × 2) Color: 180 nozzles × 6 (Cyan × 2, Magenta × 2, Yellow × 2) EPSON Stylus Pro 9800/7800Black: 180 nozzles × 3 (Photo Black or Matte Black, Light Black, Light Light Black) Color: 180 nozzles × 5 (Cyan, Magenta, Light Cyan, Light Magenta, Yellow) Character mode Character Pitch Printing Column 10 cpi* 237 (EPSON Stylus Pro 7800/7400) 437 (EPSON Stylus Pro 9800/9400)
Product Information359 9 9 9 9 9 9 9 9 9 9 9 9 English *dots per inch *dots per inchRaster graphic mode (EPSON Stylus Pro 7800/7400)Horizontal resolutionPrintable width Available dots 360 dpi* 617.6 mm (24.31 inches)8,753 720 dpi 617.6 mm (24.31 inches)17,506 1440 dpi 617.6 mm (24.31 inches)35,013 2880 dpi 617.6 mm (24.31 inches)70,027 Raster graphic mode (EPSON Stylus Pro 9800/9400)Horizontal resolutionPrintable width Available dots 360 dpi* 1125.6 mm (44.31 inches)15,953 720 dpi 1125.6 mm (44.31 inches)31,906 1440 dpi 1125.6 mm (44.31 inches)63,813 2880 dpi 1125.6 mm (44.31 inches)127,627 ResolutionMaximum 2880 ×1440 dpi Print directionBidirectional Control codeESC/P Raster
360Product Information Printable area Line spacing1/6 inch or programmable in 1440 inch increments Paper feed speed245 ± 10 mm seconds per 1/6 inch line RAM64 MB (EPSON Stylus Pro 7800/7400) 128 MB (EPSON Stylus Pro 9800/9400) Character tablesPC 437 (US, Standard Europe) PC 850 (Multilingual) Character setsEPSON Courier 10 cpi A Roll paper The minimum top margin is 3.0 mm (0.12) Cut sheets The minimum top margin is 3.0 mm (0.12) B-L Roll paper The minimum left margin is 0.0 mm (0) Cut sheets The minimum left margin is 0.0 mm (0) B-R Roll paper The minimum right margin is 0.0 mm (0) Cut sheets The minimum right margin is 0.0 mm (0) C Roll paper The minimum bottom margin is 3.0 mm (0.12) Cut sheets The minimum bottom margin is 14.0 mm (0.55) A B-LB-R C