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Epson Projector Z8150NL User Manual

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Page 101

Problem Solving
101
When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each problem.
Problems relating to images
•"No images appear"sp.103
Projection does not start, the projection area is completely black, the 
projection area is completely blue, etc.
•"Moving images are not displayed (only the moving image portion 
turns black)."sp.103
Moving images being projected from a computer appear...

Page 102

Problem Solving
102
Problems when projection starts
•"No power supplied"sp.107
Other problems
•"The remote control does not work"sp.109
•"Nothing appears on the external monitor"sp.110
•"I want to change the language for messages and menus"sp.110
•"Mail is not received even if a problem occurs in the 
projector"sp.110
•""The battery that saves your clock settings is running low." is 
displayed."sp.111
Interpreting Event IDs
• sp.112 

Page 103

Problem Solving
103
Problems relating to images
No images appear
Moving images are not displayed (only the moving image portion turns black).
Projection stops automatically
Check
Remedy
Did you press the [t] button? Press the [t] button to turn the power on.
Are the indicators switched off? The power cable is not connected correctly or power is not being supplied normally.
Connect the projector's power cable correctly. 
Check that your electrical outlet or power source is functioning correctly.
Is...

Page 104

Problem Solving
104
The message "Not supported" is displayed.
"No Signal" is displayed.Is the air filter installed? Check that the air filter is securely installed. sp.122
The projector automatically turns off about one minute after it detects that there is no air filter.
Check
Remedy
Is the image signal format setting correct?
Only when projecting images from a video sourceChange the setting according to the signal for the connected equipment. sSignal Menu - Video 
Signal p.62
Do the...

Page 105

Problem Solving
105
Images are fuzzy or out of focus
Interference or distortion appears in images
Check
Remedy
Is the focus adjusted correctly? Make sure that at least 30 minutes has passed after the projection starts, and press the [Focus] button on 
the remote control to adjust the focus. 
Is the projector at the correct distance? Is it projecting outside of the recommended projection distance range?
Setup within the recommended range. sp.196
Is the Keystone adjustment value too large? Lower the...

Page 106

Problem Solving
106
The image is truncated (large) or small, or the aspect is not suitable
Image colors are not right
Check
Remedy
Is the aspect adjusted correctly? Press the [Aspect] button on the remote control to select an aspect suitable for the input source. 
sp.27
Is a wide panel computer image being projected?
Only when projecting computer imagesChange the setting according to the signal for the connected equipment. sSignal Menu - Resolution 
p.62
Is the image still being enlarged by E-Zoom? Press...

Page 107

Problem Solving
107
Images appear dark
Problems when projection starts
No power suppliedAre the Color Saturation and Tint adjusted correctly?
Only when projecting images from a video sourceAdjust the Color Saturation and Tint settings from the configuration menu. sImage Menu - Color 
Saturation, Tint p.60
Check
Remedy
Is the image Brightness set correctly? Adjust the Brightness and Power Consumption settings from the configuration menu.
sImage Menu - Brightness p.60 sSettings Menu - Power Consumption...

Page 108

Problem Solving
108
Do the indicators turn on and off when the power cable is 
touched?There is probably a poor contact in the power cable, or the power cable may be defective. Reinsert the 
power cable. If this does not solve the problem, stop using the projector, disconnect the power cable 
from the electrical outlet, and contact Epson. sp.114
Is Control Panel Lock set to Full Lock?Press the [t] button on the remote control. If you do not want to use Control Panel Lock, change the 
setting to Off....

Page 109

Problem Solving
109
Other problems
The remote control does not work
Check
Remedy
Is the remote control light-emitting area pointing towards 
the remote receiver on the projector when it is operated?Point the remote control towards the remote receiver. sp.23
Is the remote control too far from the projector? The operating range for the remote control is about 49 ft (15 m). sp.23
Is direct sunlight or strong light from fluorescent lamps 
shining onto the Remote Receiver?Set the projector up in a location...

Page 110

Problem Solving
110
Nothing appears on the external monitor
I want to change the language for messages and menus
The authentication setting of wireless LAN fails
Mail is not received even if a problem occurs in the projector
Check
Remedy
Are images input from a port other than the Computer or 
BNC input port?Only RGB signals from the Computer input port or the BNC input port can be displayed on an external 
monitor.
Are you projecting a split screen?  Only RGB signals projected on the left screen from...
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