Epson Projector Z8150NL User Manual

							Problem Solving
101
When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each problem.
Problems relating to images
•"No images appear"sp.103
Projection does not start, the projection area is completely black, the 
projection area is completely blue, etc.
•"Moving images are not displayed (only the moving image portion 
turns black)."sp.103
Moving images being projected from a computer appear black and 
nothing is projected.
•"Projection stops automatically"sp.103
•"The message "Not supported" is displayed."sp.104
•""No Signal" is displayed."sp.104
•"Images are fuzzy or out of focus"sp.105
•"Interference or distortion appears in images"sp.105
•"The image is truncated (large) or small, or the aspect is not 
suitable"sp.106
Only part of the image is displayed, or the height and width ratios of 
the image are not correct, and so on.
•"Image colors are not right"sp.106
The whole image appears purplish or greenish, images are black & 
white, colors appear dull, etc. (Computer monitors and LCD screens 
have different color reproduction performance, so that the colors 
projected by the projector and the colors appearing on the monitor 
may not necessarily match, but this is not a sign of a problem.)
•"Images appear dark"sp.107 
						

							Problem Solving
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Problems when projection starts
•"No power supplied"sp.107
Other problems
•"The remote control does not work"sp.109
•"Nothing appears on the external monitor"sp.110
•"I want to change the language for messages and menus"sp.110
•"Mail is not received even if a problem occurs in the 
projector"sp.110
•""The battery that saves your clock settings is running low." is 
displayed."sp.111
Interpreting Event IDs
• sp.112 
						

							Problem Solving
103
Problems relating to images
No images appear
Moving images are not displayed (only the moving image portion turns black).
Projection stops automatically
Check
Remedy
Did you press the [t] button? Press the [t] button to turn the power on.
Are the indicators switched off? The power cable is not connected correctly or power is not being supplied normally.
Connect the projector's power cable correctly. 
Check that your electrical outlet or power source is functioning correctly.
Is Shutter active? Press the [Shutter] button on the remote control to cancel Shutter. sp.39
Are the configuration menu settings correct? Reset All of the settings. sReset Menu - Reset All p.91
Is the projected image completely black?
Only when projecting computer imagesSome input images, such as screen savers, may be completely black.
Is the image signal format setting correct?
Only when projecting images from a video sourceChange the setting according to the signal for the connected equipment. sSignal Menu - Video 
Signal p.62
Check
Remedy
Is the computer's image signal being output to the LCD and 
the monitor?
Only when projecting images from a laptop computer 
or a computer with a built-in LCD screenChange the image signal to external output only. s Check your computer's documentation.
Check
Remedy
Is Sleep Mode set to On?Press the [t] button to turn the power on. If you do not want to use Sleep Mode, change the setting to 
Off. sExtended Menu - Operation - Sleep Mode p.67 
						

							Problem Solving
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The message "Not supported" is displayed.
"No Signal" is displayed.Is the air filter installed? Check that the air filter is securely installed. sp.122
The projector automatically turns off about one minute after it detects that there is no air filter.
Check
Remedy
Is the image signal format setting correct?
Only when projecting images from a video sourceChange the setting according to the signal for the connected equipment. sSignal Menu - Video 
Signal p.62
Do the image signal Resolution and the Refresh Rate are 
supported?
Only when projecting computer imagesRefer to the computer's documentation for how to change the image signal Resolution and the Refresh 
Rate output from the computer. s"Supported Monitor Displays" p.198
Check
Remedy
Are the cables connected correctly? Check that all the cables required for projection are securely connected. sp.152, p.154
Is the correct input port selected? Change the image by pressing the [Search] button on the remote control or the [Source Search] button 
on the control panel. sp.25
Is the power for the computer or video source turned on? Turn the power on for the source.
Are the image signals being output to the projector?
Only when projecting images from a laptop computer 
or a computer with a built-in LCD screenIf the image signals are only being output to the computer's LCD monitor or to the accessory monitor, 
you need to change the output to an external destination as well as the computer's own monitor. For 
some computer models, when the image signals are output externally, they no longer appear on the 
LCD monitor or accessory monitor. sp.152
If the connection is made while the power of the projector or computer is already turned on, the 
function [Fn] key that changes the computer's image signal to external output may not work. Turn the 
power for the computer and the projector off and then back on again.
Check
Remedy 
						

							Problem Solving
105
Images are fuzzy or out of focus
Interference or distortion appears in images
Check
Remedy
Is the focus adjusted correctly? Make sure that at least 30 minutes has passed after the projection starts, and press the [Focus] button on 
the remote control to adjust the focus. 
Is the projector at the correct distance? Is it projecting outside of the recommended projection distance range?
Setup within the recommended range. sp.196
Is the Keystone adjustment value too large? Lower the projection angle to reduce the amount of keystone correction. sp.164
Has condensation formed on the lens? If the projector is suddenly taken from a cold environment to a warm environment, or if sudden ambient 
temperature changes occur, condensation may form on the surface of the lens, and this may cause the 
images to appear fuzzy. Set the projector up in the room about one hour before it is used. If 
condensation forms on the lens, turn the projector off and wait for the condensation to disappear.
Check
Remedy
Is the image signal format setting correct?
Only when projecting images from a video sourceChange the setting according to the signal for the connected equipment. sSignal Menu - Video 
Signal p.62
Are the cables connected correctly? Check that all the cables required for projection are securely connected.  sp.152, p.154
Is an extension cable being used? If an extension cable is used, electrical interference may affect the signals. Use the cables supplied with 
the projector to check if the cables you are using may be causing the problem.
Is the correct resolution selected?
Only when projecting computer imagesSet the computer so that the signals being output are compatible with the projector.
s"Supported Monitor Displays" p.198 s For more information, see your computer documentation.
Are the "Sync.
g" and "Tracking
g" settings adjusted 
correctly?
Only when projecting computer analog RGB signalsPress the [Auto] button on the remote control or the [Enter] button on the control panel to perform 
automatic adjustment. If the images are not adjusted correctly after using automatic adjustment, you 
can make the adjustments using Sync. and Tracking from the configuration menu. sSignal Menu - 
Tracking, Sync. p.62
Is the Resolution set to Manual?
Only when projecting on a split screenThe image may be collapsed if the Resolution on the configuration menu and the resolution of the 
projected image are not the same.
If the image is collapsed, set the Resolution to Auto. sSignal Menu - Resolution p.62 
						

							Problem Solving
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The image is truncated (large) or small, or the aspect is not suitable
Image colors are not right
Check
Remedy
Is the aspect adjusted correctly? Press the [Aspect] button on the remote control to select an aspect suitable for the input source. 
sp.27
Is a wide panel computer image being projected?
Only when projecting computer imagesChange the setting according to the signal for the connected equipment. sSignal Menu - Resolution 
p.62
Is the image still being enlarged by E-Zoom? Press the [Esc] button on the remote control to cancel E-Zoom. sp.41
Is Scale set to On?Set Scale to Off on the configuration menu. sSignal Menu - Scale p.62
Is Position adjusted correctly? Press the [Auto] button on the remote control or the [Enter] button on the control panel to 
automatically adjust the position of projected images from a computer. If the images are not adjusted 
correctly after using automatic adjustment, you can make the adjustments using Position from the 
configuration menu.
Apart from computer analog RGB signals, you can adjust other signals while projecting by adjusting 
Position from the configuration menu. sSignal Menu - Position p.62
Is the computer set for dual display?
Only when projecting computer imagesIf dual display is activated in the "Display Properties" of the computer's Control panel, only about half of 
the image on the computer screen is projected. To display the entire image on the computer screen, 
turn off the dual display setting. sComputer video driver documentation
Is the correct resolution selected?
Only when projecting computer imagesSet the computer so that the signals being output are compatible with the projector.
s"Supported Monitor Displays" p.198 s Computer documentation
Check
Remedy
Do the input signal settings match the signals from the 
connected device?Change the setting according to the signal for the connected equipment. sSignal Menu - Input 
Signal, Video Signal p.62
Is the image Brightness set correctly? Adjust the Brightness setting from the configuration menu. sImage Menu - Brightness p.60
Are the cables connected correctly? Check that all the cables required for projection are securely connected. sp.152, p.154
Is Contrast
g adjusted correctly? Adjust the Contrast setting from the configuration menu. sImage Menu - Contrast p.60
Is the Color Adjustment correctly? Adjust the Advanced setting from the configuration menu. sImage Menu - Advanced p.60 
						

							Problem Solving
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Images appear dark
Problems when projection starts
No power suppliedAre the Color Saturation and Tint adjusted correctly?
Only when projecting images from a video sourceAdjust the Color Saturation and Tint settings from the configuration menu. sImage Menu - Color 
Saturation, Tint p.60
Check
Remedy
Is the image Brightness set correctly? Adjust the Brightness and Power Consumption settings from the configuration menu.
sImage Menu - Brightness p.60 sSettings Menu - Power Consumption p.65 
Is Contrast
g adjusted correctly? Adjust the Contrast setting from the configuration menu.
sImage Menu - Contrast p.60
Is the lamp due for replacement? When the lamp is nearly ready for replacement, the images become darker and the color quality 
becomes poorer. When this happens, replace the lamp with a new lamp. sp.119
Is Multi-Projection set to On?Brightness Level or Brightness Correct. on Multi-Projection could be set.
If not projecting from multiple projectors, set Multi-Projection to Off. sExtended Menu - 
Multi-Projection p.67
Check
Remedy
Did you press the [t] button? Press the [t] button to turn the power on.
Are the indicators switched off? The power cable is not connected correctly or power is not being supplied normally.
Disconnect and then reconnect the power cable. 
Check that your electrical outlet or power source is functioning correctly.
Check
Remedy 
						

							Problem Solving
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Do the indicators turn on and off when the power cable is 
touched?There is probably a poor contact in the power cable, or the power cable may be defective. Reinsert the 
power cable. If this does not solve the problem, stop using the projector, disconnect the power cable 
from the electrical outlet, and contact Epson. sp.114
Is Control Panel Lock set to Full Lock?Press the [t] button on the remote control. If you do not want to use Control Panel Lock, change the 
setting to Off. sSettings Menu - Control Panel Lock p.65
Is the correct setting for the remote receiver selected? Check the Remote Receiver from the configuration menu. sSettings Menu - Remote Receiver p.65
Was the power cable plugged back in or was the breaker 
turned on immediately after Direct Power Off?Even when Direct Power On is set to On, the power may not turn back on. Press the [t] button to turn 
the power back on in these instances.
Is the ID switch on the side of the remote control set to On? When the switch is set to On, you can use the remote control to operate only a projector with a matching 
ID. Set ID switch to Off. sp.175
Are the lamp cover and lamps installed correctly? If the lamp or lamp cover is installed incorrectly, the projector cannot be turned on. Check how it is 
installed. sp.119
Check
Remedy 
						

							Problem Solving
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Other problems
The remote control does not work
Check
Remedy
Is the remote control light-emitting area pointing towards 
the remote receiver on the projector when it is operated?Point the remote control towards the remote receiver. sp.23
Is the remote control too far from the projector? The operating range for the remote control is about 49 ft (15 m). sp.23
Is direct sunlight or strong light from fluorescent lamps 
shining onto the Remote Receiver?Set the projector up in a location where strong light does not shine onto the remote receiver. Or set the 
remote receiver to Off from Remote Receiver in the configuration menu. sSettings Menu - Remote 
Receiver p.65
Is the correct setting for the remote receiver selected? Check the Remote Receiver from the configuration menu. sSettings Menu - Remote Receiver p.65
Are the batteries dead or have the batteries been inserted 
correctly?Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary. 
sp.22
Are the remote control ID and the projector ID matched? Make sure the ID for the projector you want to operate and the ID for the remote control match. To 
operate all projectors by remote control regardless of the ID setting, set the ID switch on the side of the 
remote control to Off. sp.173
Does Remote Control Type match the remote control that 
you are using?Check the Remote Control Type on the configuration menu. sExtended Menu - Operation - 
Remote Control Type p.67
Is the optional remote control cable connected to the 
remote control or to the projector's Remote port?When the remote control cable is connected, the remote control light-emitting area or the projector's 
remote receiver are disabled. When not using the remote control cable set, disconnect it from the 
remote control and the Remote port.
Is the remote control button lock set? When the remote control button lock is set, buttons except for those needed for basic remote control 
operations are deactivated. Hold down the [Help] button to cancel the remote control button lock. 
sp.47 
						

							Problem Solving
110
Nothing appears on the external monitor
I want to change the language for messages and menus
The authentication setting of wireless LAN fails
Mail is not received even if a problem occurs in the projector
Check
Remedy
Are images input from a port other than the Computer or 
BNC input port?Only RGB signals from the Computer input port or the BNC input port can be displayed on an external 
monitor.
Are you projecting a split screen?  Only RGB signals projected on the left screen from the Computer input port or the BNC input port can 
be displayed on an external monitor. sp.35
Check
Remedy
Change the Language setting. Adjust the Language setting from the configuration menu. sExtended Menu - Language p.67
Check
Remedy
Is the time set correctly? If the wireless LAN is set correctly but the authentication setting fails, the time may not be set correctly. 
Check if it is set correctly. sExtended Menu - Time/Schedule Settings p.67
Check
Remedy
Is Standby Mode set to Communication On? To use the Mail Notification function when the projector is in standby, set Communication On in 
Standby Mode from the configuration menu. sExtended Menu - Standby Mode p.67
Did a fatal abnormality occur and the projector come to a 
sudden stop?When the projector comes to a sudden stop, e-mail cannot be sent.
If the abnormal state continues, contact Epson. sp.114
Is power being supplied to the projector? Check that your electrical outlet or power source is functioning correctly.