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Epson Projector Z8150NL User Manual

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    							Problem Solving
    111
    "The battery that saves your clock settings is running low." is displayed.Is Mail Notification function set correctly in the 
    configuration menu?Mail notification of problems is sent according to the settings on the Mail Notification menu in the 
    configuration menu. Check if it is set correctly.
     
    sNetwork Menu - Mail Notification Menu p.84
    Cause
    Remedy
    The internal power supply that saves your clock settings is 
    running low.Contact your local dealer or Epson. sp.114
    Check
    Remedy 
    						
    							Problem Solving
    112
    Interpreting Event IDs
    Check the event ID and perform the remedy given below. If the problem cannot be solved, contact the network administrator or one of the following 
    contact addresses. sp.114 Event ID
    Cause
    Remedy
    0432
    0435Failed to startup EasyMP Network Projection. Restart the projector.
    0434
    0481
    0482
    0485Network communication is unstable. Check the status of network communications. Wait for a while and then try 
    connecting again.
    0433 An image that was transferred cannot be reproduced. Restart EasyMP Network Projection.
    0484 Communications was cut off from the computer.
    04FE EasyMP Network Projection ended unexpectedly. Check the status of network communications. Restart the projector.
    04FF A system error occurred in the projector. Restart the projector.
    0891 The same SSID access point cannot be found. Set the computer, the access point, and the projector to the same SSID.
    0892 The WPA and WPA2 authentication methods are not the 
    same.Check the wireless LAN security setting to see if it is correct. sNetwork Menu - 
    Security Menu p.77
    0893 The WEP, TKIP, and AES encoding methods are not the 
    same.
    0894 Communications was cut off because a connection was 
    made to the wrong access point.Check with the network administrator and follow their instructions.
    0898 Failed to obtain the DHCP. Check the DHCP server to see if it is operating correctly and check the LAN cable to 
    see if it is connected correctly. Turn off DHCP if it is not being used. sNetwork 
    Menu - Wireless LAN Menu p.74, Wired LAN Menu p.81
    0899 Other connection errors If the problem cannot be solved by restarting the projector or EasyMP Network 
    Projection, contact one of the following contact addresses. sp.114 
    						
    							Problem Solving
    113
    089A The EAP authentication type is not the same. Check the wireless LAN security setting to see if it is correct. Also, check if the 
    certificate is imported correctly. sNetwork Menu - Security Menu p.77
    089B EAP server authentication failed.
    089C EAP client authentication failed.
    089D Key exchange failed.
     Event ID
    Cause
    Remedy 
    						
    							Where to Get Help
    114
    Where to Get Help
    If you need to contact Epson for technical support services, use the 
    following support options.
    Internet Support
    Visit Epson's support website at www.epson.com/support (U.S.) or 
    www.epson.ca/support (Canada) for solutions to common problems 
    with your projector. You can download utilities and documentation, get 
    FAQs and troubleshooting advice, or e-mail Epson with your questions.
    Speak to a Support Representative
    To use the EPSON PrivateLine Support service, call (800) 637-7661 and 
    enter the PIN on the EPSON PrivateLine Support card included with 
    your projector. This service is available for the duration of your warranty 
    period. You may also speak with a projector support specialist by dialing 
    (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
    Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday 
    and 7 AM to 4 PM, Pacific Time, Saturday.
    Days and hours of support are subject to change without notice. Toll or 
    long distance charges may apply.
    Before you call for support, please have the following information ready
    •Product name
    •Product serial number (located on the bottom or rear of the projector, 
    or in menu system)
    •Proof of purchase (such as a store receipt) and date of purchase
    •Computer or video configuration
    •Description of the problem
    Purchase Supplies and Accessories
    You can purchase screens, other optional accessories, and replacement 
    parts from an Epson authorized reseller. To find the nearest reseller, call 
    800-GO-EPSON (800-463-7766). Or you can purchase online at 
    www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
    To purchase a replacement remote control, call (562) 276-4394 (U.S.) or 
    (905) 709-3839 (for dealer referral in Canada). 
    						
    							115
    Maintenance
    This chapter explains the maintenance methods that are required to ensure a long projector service life. 
    						
    							Cleaning
    116
    Cleaning
    You should clean the projector if it becomes dirty or if the quality of 
    projected images starts to deteriorate.
    Warning
    Do not use sprays containing a flammable gas to remove dirt or dust which is 
    adhering to parts such as the lens or filter of the projector.
    This could cause a fire due to the high temperature of the lamps inside the unit.Cleaning the Projector's Surface
    Clean the projector's surface by wiping it gently with a soft cloth.
    If the projector is particularly dirty, moisten the cloth with water 
    containing a small amount of neutral detergent, and then firmly wring 
    the cloth dry before using it to wipe the projector's surface.
    Caution
    Do not use volatile substances such as wax, alcohol, or thinner to clean the projector's 
    surface. The quality of the case may change or become discolored.Cleaning the Lens
    Use a commercially available cloth for cleaning glasses to gently wipe the 
    lens.
    Caution
    Do not rub the lens with harsh materials or subject the lens to shocks, as it can easily 
    become damaged.
    Cleaning the Air Filter
    Clean the air filter and the air intake vent when the following message is 
    displayed or the Filter indicator is flashing green.
    "Time to clean the air filter."
    "Clean or replace the air filter."
    Caution
    •If dust collects on the air filter it can cause the internal temperature of the projector 
    to rise, and this can lead to problems with operation and shorten the optical engine's 
    service life. Clean the air filter immediately when the message is displayed.
    •If the air filter is stained yellow with tobacco smoke, it cannot be cleaned. In this 
    case, replace it with a new air filter. sp.122
    •Do not rinse the air filter in water. Do not use detergents or solvents.
    •When using a brush for cleaning, use one with long soft bristles, and brush it lightly. 
    If it is brushed too strongly, dust will be ground into the air filter and cannot be 
    removed.
    ProcedureA
    Press the [
    t] power button on the remote control or the 
    back of the projector to turn off the projector’s power. After 
    the confirmation buzzer beeps twice, disconnect the power 
    cable. 
    						
    							Cleaning
    117
    B
    Remove the air filter cover.
    Grip the air filter cover tab between your fingers, and pull up and 
    remove the cover while pressing the tab.
    C
    Remove the air filter.
    D
    With the front (the side with tabs) of the air filter facing 
    down, tap the air filter four or five times to shake off the 
    dust.
    Turn it over and tap the other side in the same way.
    Caution
    If the air filter is hit too hard, it may become unusable due to deformities and cracks. 
    						
    							Cleaning
    118
    E
    Remove any dust remaining on the air filter by using a 
    vacuum cleaner from on front side.
    F
    Reinsert the air filter.
    G
    Reinsert the air filter cover.
    Press until it clicks into place.
    q
    If a message is frequently displayed, even after cleaning, it is time to replace 
    the air filter. Replace it with a new air filter. sp.122 
    						
    							Replacing Consumables
    119
    Replacing ConsumablesReplacing the LampsLamp replacement period
    It is time to replace the lamp when: 
    •The message "Replace the lamp." is displayed at the lower left of the 
    projection screen when you start projecting.
    •The lamp indicator flashes orange.
    Replace the lamp indicated by the flashing indicator, either lamp 1 or 2.•The projected image gets darker or starts to deteriorate.
    Caution
    •The lamp replacement message is set to appear after the following time periods in 
    order to maintain the initial brightness and quality of the projected images.
    PowerLite Pro Z8250NL/Z8255NL/Z8350WNL/Z8450WUNL/Z8455WUNL
    When Power Consumption is set continually at Normal 1: About 2400 hours
    When Power Consumption is set continually at ECO: About 3400 hours
    PowerLite Pro Z8150NL: About 2400 hours
    •Do not turn the projector on immediately after turning it off. Turning the projector 
    on and off frequently may shorten the life of the lamps.
    •If you continue to use the lamp after the replacement period has passed, the 
    possibility that the lamp may explode increases. When the lamp replacement 
    message appears, replace the lamp with a new one as soon as possible, even if it is 
    still working.
    •Depending on the characteristics of the lamp and the way it has been used, the lamp 
    may become darker or stop working before the lamp warning message appears. We 
    recommend that you keep a replacement lamp on hand at all times.q
    We recommend that you clean the air filter whenever you replace the lamp. 
    sp.116
    Replace the air filter if it is discolored or if a message appears even after 
    cleaning the air filter. sp.122
    How to replace the lamp
    The lamps can be replaced even when the projector is suspended from a 
    ceiling.
    Warning
    •When replacing a lamp because it has stopped illuminating, there is a possibility 
    that the lamp may be broken. If replacing the lamp of a projector that is installed on 
    the ceiling, you should always assume that the lamp is broken, and you should stand 
    to the side of the lamp cover, not underneath it. Remove the lamp cover gently. 
    						
    							Replacing Consumables
    120
    •Never disassemble or remodel the lamp. If a remodeled or reassembled lamp is 
    installed into the projector and used, it could cause a fire, electric shock, or an 
    accident.
    Warning
    Wait until the lamps have cooled down sufficiently before removing the lamp cover. If 
    the lamp is still hot, burns or other injuries may result. It takes about one hour after 
    the power has been turned off for the lamp to be cool enough.
    ProcedureA
    Press the [
    t] power button on the remote control or the 
    back of the projector to turn off the projector’s power. After 
    the confirmation buzzer beeps twice, disconnect the power 
    cable.
    B
    Wait until the lamps have cooled down sufficiently before 
    removing the lamp cover on the back of the projector.
    Pinch the tabs on the front of the lamp cover together to release the 
    lock. When the lock releases, pull the cover straight out.
    C
    Pull up the lock lever for the lamp you want to replace and 
    pull the lamp straight out.
    If the lamp is cracked, replace it with a new lamp, or contact Epson. 
    sp.114A
    Lamp 1
    B
    Lamp 2 
    						
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