Epson Projector Z8150NL User Manual
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Problem Solving 111 "The battery that saves your clock settings is running low." is displayed.Is Mail Notification function set correctly in the configuration menu?Mail notification of problems is sent according to the settings on the Mail Notification menu in the configuration menu. Check if it is set correctly. sNetwork Menu - Mail Notification Menu p.84 Cause Remedy The internal power supply that saves your clock settings is running low.Contact your local dealer or Epson. sp.114 Check Remedy
Problem Solving 112 Interpreting Event IDs Check the event ID and perform the remedy given below. If the problem cannot be solved, contact the network administrator or one of the following contact addresses. sp.114 Event ID Cause Remedy 0432 0435Failed to startup EasyMP Network Projection. Restart the projector. 0434 0481 0482 0485Network communication is unstable. Check the status of network communications. Wait for a while and then try connecting again. 0433 An image that was transferred cannot be reproduced. Restart EasyMP Network Projection. 0484 Communications was cut off from the computer. 04FE EasyMP Network Projection ended unexpectedly. Check the status of network communications. Restart the projector. 04FF A system error occurred in the projector. Restart the projector. 0891 The same SSID access point cannot be found. Set the computer, the access point, and the projector to the same SSID. 0892 The WPA and WPA2 authentication methods are not the same.Check the wireless LAN security setting to see if it is correct. sNetwork Menu - Security Menu p.77 0893 The WEP, TKIP, and AES encoding methods are not the same. 0894 Communications was cut off because a connection was made to the wrong access point.Check with the network administrator and follow their instructions. 0898 Failed to obtain the DHCP. Check the DHCP server to see if it is operating correctly and check the LAN cable to see if it is connected correctly. Turn off DHCP if it is not being used. sNetwork Menu - Wireless LAN Menu p.74, Wired LAN Menu p.81 0899 Other connection errors If the problem cannot be solved by restarting the projector or EasyMP Network Projection, contact one of the following contact addresses. sp.114
Problem Solving 113 089A The EAP authentication type is not the same. Check the wireless LAN security setting to see if it is correct. Also, check if the certificate is imported correctly. sNetwork Menu - Security Menu p.77 089B EAP server authentication failed. 089C EAP client authentication failed. 089D Key exchange failed. Event ID Cause Remedy
Where to Get Help 114 Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included with your projector. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call for support, please have the following information ready •Product name •Product serial number (located on the bottom or rear of the projector, or in menu system) •Proof of purchase (such as a store receipt) and date of purchase •Computer or video configuration •Description of the problem Purchase Supplies and Accessories You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer referral in Canada).
115 Maintenance This chapter explains the maintenance methods that are required to ensure a long projector service life.
Cleaning 116 Cleaning You should clean the projector if it becomes dirty or if the quality of projected images starts to deteriorate. Warning Do not use sprays containing a flammable gas to remove dirt or dust which is adhering to parts such as the lens or filter of the projector. This could cause a fire due to the high temperature of the lamps inside the unit.Cleaning the Projector's Surface Clean the projector's surface by wiping it gently with a soft cloth. If the projector is particularly dirty, moisten the cloth with water containing a small amount of neutral detergent, and then firmly wring the cloth dry before using it to wipe the projector's surface. Caution Do not use volatile substances such as wax, alcohol, or thinner to clean the projector's surface. The quality of the case may change or become discolored.Cleaning the Lens Use a commercially available cloth for cleaning glasses to gently wipe the lens. Caution Do not rub the lens with harsh materials or subject the lens to shocks, as it can easily become damaged. Cleaning the Air Filter Clean the air filter and the air intake vent when the following message is displayed or the Filter indicator is flashing green. "Time to clean the air filter." "Clean or replace the air filter." Caution •If dust collects on the air filter it can cause the internal temperature of the projector to rise, and this can lead to problems with operation and shorten the optical engine's service life. Clean the air filter immediately when the message is displayed. •If the air filter is stained yellow with tobacco smoke, it cannot be cleaned. In this case, replace it with a new air filter. sp.122 •Do not rinse the air filter in water. Do not use detergents or solvents. •When using a brush for cleaning, use one with long soft bristles, and brush it lightly. If it is brushed too strongly, dust will be ground into the air filter and cannot be removed. ProcedureA Press the [ t] power button on the remote control or the back of the projector to turn off the projector’s power. After the confirmation buzzer beeps twice, disconnect the power cable.
Cleaning 117 B Remove the air filter cover. Grip the air filter cover tab between your fingers, and pull up and remove the cover while pressing the tab. C Remove the air filter. D With the front (the side with tabs) of the air filter facing down, tap the air filter four or five times to shake off the dust. Turn it over and tap the other side in the same way. Caution If the air filter is hit too hard, it may become unusable due to deformities and cracks.
Cleaning 118 E Remove any dust remaining on the air filter by using a vacuum cleaner from on front side. F Reinsert the air filter. G Reinsert the air filter cover. Press until it clicks into place. q If a message is frequently displayed, even after cleaning, it is time to replace the air filter. Replace it with a new air filter. sp.122
Replacing Consumables 119 Replacing ConsumablesReplacing the LampsLamp replacement period It is time to replace the lamp when: •The message "Replace the lamp." is displayed at the lower left of the projection screen when you start projecting. •The lamp indicator flashes orange. Replace the lamp indicated by the flashing indicator, either lamp 1 or 2.•The projected image gets darker or starts to deteriorate. Caution •The lamp replacement message is set to appear after the following time periods in order to maintain the initial brightness and quality of the projected images. PowerLite Pro Z8250NL/Z8255NL/Z8350WNL/Z8450WUNL/Z8455WUNL When Power Consumption is set continually at Normal 1: About 2400 hours When Power Consumption is set continually at ECO: About 3400 hours PowerLite Pro Z8150NL: About 2400 hours •Do not turn the projector on immediately after turning it off. Turning the projector on and off frequently may shorten the life of the lamps. •If you continue to use the lamp after the replacement period has passed, the possibility that the lamp may explode increases. When the lamp replacement message appears, replace the lamp with a new one as soon as possible, even if it is still working. •Depending on the characteristics of the lamp and the way it has been used, the lamp may become darker or stop working before the lamp warning message appears. We recommend that you keep a replacement lamp on hand at all times.q We recommend that you clean the air filter whenever you replace the lamp. sp.116 Replace the air filter if it is discolored or if a message appears even after cleaning the air filter. sp.122 How to replace the lamp The lamps can be replaced even when the projector is suspended from a ceiling. Warning •When replacing a lamp because it has stopped illuminating, there is a possibility that the lamp may be broken. If replacing the lamp of a projector that is installed on the ceiling, you should always assume that the lamp is broken, and you should stand to the side of the lamp cover, not underneath it. Remove the lamp cover gently.
Replacing Consumables 120 •Never disassemble or remodel the lamp. If a remodeled or reassembled lamp is installed into the projector and used, it could cause a fire, electric shock, or an accident. Warning Wait until the lamps have cooled down sufficiently before removing the lamp cover. If the lamp is still hot, burns or other injuries may result. It takes about one hour after the power has been turned off for the lamp to be cool enough. ProcedureA Press the [ t] power button on the remote control or the back of the projector to turn off the projector’s power. After the confirmation buzzer beeps twice, disconnect the power cable. B Wait until the lamps have cooled down sufficiently before removing the lamp cover on the back of the projector. Pinch the tabs on the front of the lamp cover together to release the lock. When the lock releases, pull the cover straight out. C Pull up the lock lever for the lamp you want to replace and pull the lamp straight out. If the lamp is cracked, replace it with a new lamp, or contact Epson. sp.114A Lamp 1 B Lamp 2