Epson Projector Emp 9300 User Manual
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Page 121
120 Problem Solving Problem SolvingWhen the Indicators Provide No Help First refer to the following problems to determine what type of problem it is that you are having, and then refer to the page containing details of the problem. No images appear p.121 Projection does not start, the projection area is completely black, the projection area is completely blue, etc. Projection stops automatically p.121 The message Not Supported. is displayed. p.122 The message No Signal. is displayed. p.122...
Page 122
![Page 122
121
Problem Solving Problem Solving
No images appear
Projection stops automatically
Problems relating to images
Check
Remedy
Was the [Power] button pressed?Press the [Power] button on either the remote control or the projectors control panel to turn the
power on.
The remote control cannot be used unless the [R/C] switch of the remote control is at ON.
p.42Is the A/V Mute function active?
Press the [A/V Mute] button on either the remote control or the projectors control panel to cancel
the A/V Mute...](http://img.usermanuals.tech/thumb/23/90098/w300_epson-emp-9300-manual_d-121.png "Page 122
121
Problem Solving Problem Solving
No images appear
Projection stops automatically
Problems relating to images
Check
Remedy
Was the [Power] button pressed?Press the [Power] button on either the remote control or the projectors control panel to turn the
power on.
The remote control cannot be used unless the [R/C] switch of the remote control is at ON.
p.42Is the A/V Mute function active?
Press the [A/V Mute] button on either the remote control or the projectors control panel to cancel
the A/V Mute...")
121 Problem Solving Problem Solving No images appear Projection stops automatically Problems relating to images Check Remedy Was the [Power] button pressed?Press the [Power] button on either the remote control or the projectors control panel to turn the power on. The remote control cannot be used unless the [R/C] switch of the remote control is at ON. p.42Is the A/V Mute function active? Press the [A/V Mute] button on either the remote control or the projectors control panel to cancel the A/V Mute...
Page 123
![Page 123
122
Problem Solving Problem Solving
The message Not Supported. is displayed.
The message No Signal. is displayed.
Check
Remedy
Are the image signal format settings correct?If the signal from the video source which is connected to the [BNC] ports of the projector is being
projected, use the BNC Input menu command to select the signal format which matches the
connected signal source.
Setting - BNC Input p.86
If a composite video
or S-Video
source is connected to the projector, use the Video Signal...](http://img.usermanuals.tech/thumb/23/90098/w300_epson-emp-9300-manual_d-122.png "Page 123
122
Problem Solving Problem Solving
The message Not Supported. is displayed.
The message No Signal. is displayed.
Check
Remedy
Are the image signal format settings correct?If the signal from the video source which is connected to the [BNC] ports of the projector is being
projected, use the BNC Input menu command to select the signal format which matches the
connected signal source.
Setting - BNC Input p.86
If a composite video
or S-Video
source is connected to the projector, use the Video Signal...")
122 Problem Solving Problem Solving The message Not Supported. is displayed. The message No Signal. is displayed. Check Remedy Are the image signal format settings correct?If the signal from the video source which is connected to the [BNC] ports of the projector is being projected, use the BNC Input menu command to select the signal format which matches the connected signal source. Setting - BNC Input p.86 If a composite video or S-Video source is connected to the projector, use the Video Signal...
Page 124
![Page 124
123
Problem Solving Problem Solving
Images are fuzzy or out of focus.
Interference or distor tion appear in images.
Check
Remedy
Has the focus been adjusted correctly?Press the [Focus] button on either the remote control or the projectors control panel to adjust the
focus. p.49Is the lens cover still attached?
Remove the lens cover. p.41
Is the keystone adjustment value too large?Use the lens shift function to adjust the position of the projection area to match the screen, or
decrease the...](http://img.usermanuals.tech/thumb/23/90098/w300_epson-emp-9300-manual_d-123.png "Page 124
123
Problem Solving Problem Solving
Images are fuzzy or out of focus.
Interference or distor tion appear in images.
Check
Remedy
Has the focus been adjusted correctly?Press the [Focus] button on either the remote control or the projectors control panel to adjust the
focus. p.49Is the lens cover still attached?
Remove the lens cover. p.41
Is the keystone adjustment value too large?Use the lens shift function to adjust the position of the projection area to match the screen, or
decrease the...")
123 Problem Solving Problem Solving Images are fuzzy or out of focus. Interference or distor tion appear in images. Check Remedy Has the focus been adjusted correctly?Press the [Focus] button on either the remote control or the projectors control panel to adjust the focus. p.49Is the lens cover still attached? Remove the lens cover. p.41 Is the keystone adjustment value too large?Use the lens shift function to adjust the position of the projection area to match the screen, or decrease the...
Page 125
![Page 125
124
Problem Solving Problem Solving
Image is truncated (large) or small
Check
Remedy
Is the image in real display?
Is the aspect ratio setting correct?Press the [Resize] button on either the remote control or the projectors control panel. p.72Is the image still being enlarged by the
E-Zoom function?
Press the [ESC] button on the remote control to cancel the E-Zoom function. p.64
Has the Position setting been adjusted
correctly?If analogue RGB computer signals are being input, press the [Auto]...](http://img.usermanuals.tech/thumb/23/90098/w300_epson-emp-9300-manual_d-124.png "Page 125
124
Problem Solving Problem Solving
Image is truncated (large) or small
Check
Remedy
Is the image in real display?
Is the aspect ratio setting correct?Press the [Resize] button on either the remote control or the projectors control panel. p.72Is the image still being enlarged by the
E-Zoom function?
Press the [ESC] button on the remote control to cancel the E-Zoom function. p.64
Has the Position setting been adjusted
correctly?If analogue RGB computer signals are being input, press the [Auto]...")
124 Problem Solving Problem Solving Image is truncated (large) or small Check Remedy Is the image in real display? Is the aspect ratio setting correct?Press the [Resize] button on either the remote control or the projectors control panel. p.72Is the image still being enlarged by the E-Zoom function? Press the [ESC] button on the remote control to cancel the E-Zoom function. p.64 Has the Position setting been adjusted correctly?If analogue RGB computer signals are being input, press the [Auto]...
Page 126
![Page 126
125
Problem Solving Problem Solving
Image colours are not right
Check
Remedy
Do the input signal settings match the signals
from the connected device?If the BNC Input menu command has been set to YCbCr
or YPbPr
when a computer or
RGB video source is connected to the [BNC] ports of the projector, the images will appear purplish.
If the BNC Input menu command has been set to Analog-RGB when a component video
signal source is connected to the [BNC] ports of the projector, the images will appear...](http://img.usermanuals.tech/thumb/23/90098/w300_epson-emp-9300-manual_d-125.png "Page 126
125
Problem Solving Problem Solving
Image colours are not right
Check
Remedy
Do the input signal settings match the signals
from the connected device?If the BNC Input menu command has been set to YCbCr
or YPbPr
when a computer or
RGB video source is connected to the [BNC] ports of the projector, the images will appear purplish.
If the BNC Input menu command has been set to Analog-RGB when a component video
signal source is connected to the [BNC] ports of the projector, the images will appear...")
125 Problem Solving Problem Solving Image colours are not right Check Remedy Do the input signal settings match the signals from the connected device?If the BNC Input menu command has been set to YCbCr or YPbPr when a computer or RGB video source is connected to the [BNC] ports of the projector, the images will appear purplish. If the BNC Input menu command has been set to Analog-RGB when a component video signal source is connected to the [BNC] ports of the projector, the images will appear...
Page 127
126 Problem Solving Problem Solving Images are too dark or too light Mail notification messages are not being sent when a problem occurs with the projector. Check Remedy Have the image brightness and luminance been adjusted correctly?Use the Brightness and Brightness Control menu commands to adjust the brightness and luminance. Video - Brightness p.78, p.81 Advanced2 - Brightness Control p.92Has the image contrast been adjusted correctly? Use the Contrast menu command to adjust the contrast....
Page 128
127 Problem Solving Problem Solving The projector cannot be monitored and controlled using the EMP Monitor function. No sound can be heard or the sound is faint Check Remedy Is the projector computer correctly connected to the network?Connect the network cable correctly. p.101Has the projector been set up correctly for connection to the network? Check the settings for the Network menu command. Advanced2 - Network p.102 Has EMP Monitor function been correctly installed to the computer?Uninstall...
Page 129
![Page 129
128
Problem Solving Problem Solving
The remote control does not work
Check
Remedy
Is the [R/C] switch at the ON position?Set the [R/C] switch to the ON position. p.42Is the remote control light-emitting area
facing towards the remote control light-
receiving area when it is operated?
Face the remote control towards the remote control light-receiving area.
The operating angle for the remote control is approximately ±30º horizontally and approximately
±15º vertically. p.15
Is the remote control too...](http://img.usermanuals.tech/thumb/23/90098/w300_epson-emp-9300-manual_d-128.png "Page 129
128
Problem Solving Problem Solving
The remote control does not work
Check
Remedy
Is the [R/C] switch at the ON position?Set the [R/C] switch to the ON position. p.42Is the remote control light-emitting area
facing towards the remote control light-
receiving area when it is operated?
Face the remote control towards the remote control light-receiving area.
The operating angle for the remote control is approximately ±30º horizontally and approximately
±15º vertically. p.15
Is the remote control too...")
128 Problem Solving Problem Solving The remote control does not work Check Remedy Is the [R/C] switch at the ON position?Set the [R/C] switch to the ON position. p.42Is the remote control light-emitting area facing towards the remote control light- receiving area when it is operated? Face the remote control towards the remote control light-receiving area. The operating angle for the remote control is approximately ±30º horizontally and approximately ±15º vertically. p.15 Is the remote control too...
Page 130
AppendicesThis chapter provides information on maintenance procedures to ensure the best level of performance for the projector for a long time.Maintenance ...................................................... 130 Cleaning ............................................................................. 130 Cleaning the Projector Case..................................................... 130 Cleaning the Lens .................................................................... 130 Cleaning the Air...