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Epson Projector Emp 732 User Manual

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Page 81

80
Problems SolvingUser’s Guide
 No images appear
 Can not switch projection to a video source by pressing the [Source Search] button
Problems relating to images
Check
Remedy
Was the [Power] button pressed?
Press the [Power] button to turn the power on.
Are both indicators switched off?
The power cable is not connected correctly or power is not being supplied normally. Connect the 
projectors power cable correctly. sp.35
Check that your power supply socket is working.
Is A/V Mute mode active?
Press the...

Page 82

81
Problems SolvingUser’s Guide
 Projection stops automatically
 The message Not Supported. is displayed
Check
Remedy
Is Sleep Mode set to ON?
When the Sleep Mode menu command has been set to ON, the lamp turns off automatically if 
no operations are carried out for about 30 minutes while no video signal is being input. The Power 
indicator will flash orange at this time. Press the [Power] button to turn the power on. If you do not 
want sleep mode to be used, change the Sleep Mode setting to OFF....

Page 83

82
Problems SolvingUser’s Guide
 The message No Signal. is displayed
 Images are fuzzy or out of focus
Check
Remedy
Are the cables connected correctly?
Check that all of the cables required for projection are securely connected. sp.20– p.26
Has the correct video input port been 
selected?
Press the [Computer], [S-Video], [Video] or [EasyMP](EMP-745/737 only) button on the remote 
control or the [Source Search] button on the remote control or the projectors control panel to change 
the image. sp.37
Is the...

Page 84

83
Problems SolvingUser’s Guide
 Interference or distor tion appear in images
Check
Remedy
Are the image signal format settings correct?
If a composite video
g or S-Video
g source is connected to the projector, use the Video Signal 
menu command to select the signal format. 
Signal - Video Signal sp.61
Are the cables connected correctly?
Check that all of the cables required for projection are securely connected. sp.20– p.26
Is an extension cable being used?
If an extension cable is used, electrical...

Page 85

84
Problems SolvingUser’s Guide
 Image is truncated (large) or small
Check
Remedy
Has the Resize been set correctly?
Press the [Resize] button on the remote control.
 sp.51
Is the image still being enlarged by the 
E-Zoom function?
Press the [Esc] button on the remote control to cancel the E-Zoom function. sp.52
Has the Position setting been adjusted 
correctly?
If analogue RGB images from a computer or RGB video images are being projected, press the 
[Auto] button on the remote control or the [Enter]...

Page 86

85
Problems SolvingUser’s Guide
 Image colours are not right
Check
Remedy
Do the input signal settings match the signals 
from the connected device?
If you connect a computer or RGB video to the [Computer/Component Video] port, and select 
Component Video for Computer Input in the configuration menu, the projected image is tinged 
with purplish red.
If you connect a component video
g to the [Computer/Component Video] port, and select 
Computer for Computer Input in the configuration menu, the projected...

Page 87

86
Problems SolvingUser’s Guide
 Images appear dark
 Power does not turn on
Check
Remedy
Have the image brightness and luminance 
been adjusted correctly?
Use the Brightness and Brightness Control menu commands to adjust the brightness and 
luminance.
Image - Brightness sp.56, p.58
Setting - Brightness Control sp.62
Has the image contrast
g been adjusted 
correctly?
Use the Contrast menu command to adjust the contrast.
Image - Contrast sp.56, p.58
Is the lamp due for replacement?
When the lamp is nearly...

Page 88

87
Problems SolvingUser’s Guide
 No sound can be heard or the sound is faint
 The remote control does not work
 The projectors control panel does not work.
Other problems
Check
Remedy
Is the audio source connected correctly?
Check that the cable is connected to the [Audio] port correctly. sp.27
Has the audio output setting been set to 
External? (EMP-745/737 only)
If using the EMP-745/737, you cannot play sound through the projectors built-in speaker when the 
EasyMP Audio Out in the configuration menu...

Page 89

88
Problems SolvingUser’s Guide
 The fans do not stop when power is turned off (EMP-745/737 only)
 Mail notification messages are not being sent when a problem occurs with the projector
Check
Remedy
Is the Standby Mode configuration menu set 
to Network ON?
If the menu is set to Network ON, the fans will continue to operate after the cool-down period has 
finished.
Extended - Standby Mode sp.66
Problems Relating to Monitoring and Controlling Projectors Using a Network (EMP-745/737 only)
Check
Remedy
Is...

Page 90

89
Problems SolvingUser’s Guide
 The projector cannot be monitored and controlled using the EMP Monitor function
 When Network Screen is running, the current image stays projected and connection from another computer is not possible
Check
Remedy
Is the wireless or wired LAN card inserted?
Check that the wireless or wired LAN card is correctly inserted into the card slot of the projector.
Inserting and Removing Cards sp.17
Is the network cable connected  correctly?
Check that the network cable is...
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