Epson Projector EH-TW5650 User Manual

Troubleshooting
80
IndicatorsStatus Explanation
(blue)Ready
Wireless LAN is available.
(Flashing blue
quickly) Connecting
Connecting to a device.
(Flashing blue
slowly) Error
Wireless LAN error. Select 
Off as the Wireless LAN Power  setting
in the projector's  Network menu, and select  On again.
If you cannot solve the problem,  contact the following address.
s Epson Projector Contact List
Starting
Wireless LAN OffWireless LAN connection is unavailable. Check that  Wireless
LAN Power  is set to On...

Troubleshooting
81
ProblemPage
Problems with HDMI HDMI Link does not function. p.85
The device name is not displayed under device connections. p.86
Network problems Cannot access the network via wireless LAN. p.86
The image contains static  during network projection. p.86
Cannot connect using  Screen Mirroring. p.87
The image contains static during  Screen Mirroring connection. p.87
Bluetooth device prob-
lems Cannot connect Bluetooth device.
p.87
The audio and connection for th e Bluetooth device...

Troubleshooting
82
"Not supported" is displayed
Check Remedy
(Only when projecting computer image sig-
nals)
Do the image signal's frequency and resolu-
tion correspond to the mode?Check the image signal being input in 
Resolution from the Con-
figuration menu, and check that it corresponds to the projector's
resolution. 
s  About  - Projector Info   p.76
s  p.99
"No Signal "  is displayed
Check Remedy
Are the cables connected correctly?Check that all the cables requ ired for...

Troubleshooting
83
CheckRemedy
Is an extension cable being used?If an extension cable is used, electrical  interference may affect
the signals.
(Only when projecting computer image sig-
nals)
Are the  Sync. and Tracking  settings adjusted
correctly? The projector uses automatic adjustment functions to project at
the optimum status. However, 
depending on the signal, some
may not be adjusted correctly ev en after performing self correc-
tions. If this happens, adjust the  Tracking and Sync.  settings
from...

Troubleshooting
84
Projection stops automatically
CheckRemedy
Is Sleep Mode enabled? If the set time is exceeded and no signal is input, the lamp is
automatically turned off and the projector enters standby mode.
The projector returns from standby mode when you press the
 button on the remote control or the control panel. If you want
to disable Sleep Mode, change the setting to Off. 
s  Exten-
ded  - Operation  - Sleep Mode   p.71
Problems when projection starts
The projector does not turn on
Check...

Troubleshooting
85
CheckRemedy
Is a 3D image being projected?If the projector is projecting a 2D image, or if an error occurs on
the projector that prevents the  3D image from being projected,
you cannot view 3D images even if you are wearing the 3D
Glasses.
Is the input image in 3D? Check that the input image is 3D compatible.
Since most TV broadcasts do no t contain a 3D format signal, 3D
reception must be set manually.
Is  3D Display  set to 2D?I f 3D Display  is set to 2D from the Configuration menu,...

Troubleshooting
86
CheckRemedy
Was a new device connected, or was the con-
nection changed?If the CEC function for a connected device needs to be set again,
for example when a new device 
is connected or the connection
is changed, you may need to restart the device.
Are many multi-media players connected? Up to 3 mult i-media players that meet the HDMI CEC standards
can be connected at the same time.
The device name is not disp layed under Device Connections
Check Remedy
Does the connected device meet...

Troubleshooting
87
Cannot connect using Screen Mirroring
CheckRemedy
Is Screen Mirroring  set to Off?S et Screen Mirroring  to On in the Configuration menu. If this is
already set to  On, set Screen Mirroring  to Off, and then set it to
On  again. 
s Network  - Screen Mirroring   p.72
Is there a hyphen (-) in the display name? Change the Display Name so that it does not include "-" in the
projector's Screen Mirroring Settings  menu. If the Display
Name includes "-", it may not be...

Troubleshooting
88
CheckRemedy
Does the device support copyright protection
(SCMS-T)?You cannot connect a Bluetooth device that does not support
copyright protection (SCMS-T).
Is the device based on A2DP? You cannot conn ect a Bluetooth device that does not support
A2DP.
The audio and connection for the Bluetooth device disconnects
Check Remedy
Are there any obstacles between the projec-
tor and the Bluetooth device?Check for any obstacles between the projector and the Bluetooth
device, and change their...

Troubleshooting
89
Slideshow does not start
CheckRemedy
Is the USB storage device using a security
function?You may not be able to use USB 
storage devices that incorporate
security functions.
About Event ID
Check the event ID and perform the remedy given below. If  you cannot find the event ID in the table or resolve
the problem, contact your local dealer  or the nearest Epson repair center.
s Epson Projector Contact List
Event ID Cause Remedy
0020
0026
0032
0036
0037A Screen Mirroring communication...