Epson M2000 Service Manual

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
APPENDIX     
Control Panel Special Operations
162
7.2  Control Panel Special OperationsThis printer provides the special functions listed in the following table by means of the special button operations.7.2.1  Operation Method & Functions
Never disclose these special operations to the users. They are intended to be used for product development and service.Function
Operation Method
Explanation
Hexadecimal dump
Turn the power ON while holding down the [Start/Stop] button.
Printing is made in hexadecimal dump.
Reset of the maintenance unit counter
Turn the power ON while holding down the [Start/Stop] and [Information] buttons.
The life counter of the maintenance unit is reset.
 
After this function is executed, the printer goes into the toner charging mode.
Initialization of the EEPROM
Turn the power ON while holding down the [Start/Stop], [Job Cancel], and [Information] buttons.
All information stored in the EEPROM of the controller is cleared.
Note that information on the printer operational history such as total printed pages is also erased.
Initialization of the control panel settings
Turn the power ON while holding down the [Job Cancel] button.
All the settings made by the control panel are returned to their default.
Update of the controller firmware
Turn the power ON while holding down the [Job Cancel] and [Information] buttons.
The printer enters into the mode for updating the controller firmware. 
 
(Use this mode when updating the firmware using the files formatted in other than RCC format.)
Update of the engine controller firmware
Turn the power ON while holding down the [Start/Stop] and [Job Cancel] buttons.
The printer enters into the mode for updating the engine controller firmware.
Reset of the CPU /
 
Printing the error analysis sheet
Press the [Information] button while a service request error is occurring.
Information for analyzing errors is printed. (On-site analysis of the printed information is not possible.) 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
APPENDIX     
Control Panel Special Operations
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Maintenance mode
 
(Printing Engine Status Sheet and Print Log Report)
Turn the power ON while holding down the [Information] button, and press the [Information] button again when the printer is started up.
The Engine Status Sheet and the Print Log Report are printed.
1.
Select the [Optional settings] tab of the printer driver.
2.
Click the [Extended setting] button while holding down the [Alt], [Ctrl], and [Z].
Support mode
 
(Setting power save mode to OFF)
1.
Open the printer’s property using the control panel.
2.
Select the [Optional settings] tab and press the [Printer setting] button.
3.
Click the [OK] button while holding down the [Ctrl] and [Shift] keys.
“OFF” (not goes into the power save mode) is added to the time settings for the power save mode.
Function
Operation Method
Explanation
Click this while holding down [Alt] + [Ctrl] + [Z] keys.Click this while holding down [Ctrl] + [Shift] keys. 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
APPENDIX     
Control Panel Special Operations
164
Printer adjustment mode(Setting of physical offset)
1.
Select the [Optional settings] tab of the printer driver.
2.
Click the [Extended setting] button while holding down the [Alt], [Ctrl], and [Z].
Physical offset can be configured. For more details, see 
“7.2.2 Special Menu” on page 165
.
Function
Operation Method
Explanation
Click this while holding down [Alt] + [Ctrl] + [Z] keys. 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
APPENDIX     
Control Panel Special Operations
165
7.2.2  Special MenuThe following special adjustment menu is provided.The underlined values are default values.PRINTER ADJUSTMENT FUNCTION
Setting item
Settings
Explanation
Vertical
-3.5 
~ 0.0
 ~ 3.5
Physical offset for the front of a page is configured. The unit is “mm”. The value can be changed in increments of 0.5mm.
Horizontal
-3.5 
~ 0.0
 ~ 3.5
Vertical 
 
(back of a page)
-3.5 
~ 0.0
 ~ 3.5
Physical offset for the back of a page is configured. The unit is “mm”. The value can be changed in increments of 0.5mm.
Horizontal(back of a page)
-3.5 
~ 0.0
 ~ 3.5 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
APPENDIX     
Information Sheet
166
7.3  Information Sheet7.3.1  Status SheetThe information printed on the status sheet are described in the table below.
Table 7-1.  Status Sheet Information
Location
Item
Explanation
1
Printer information /Printer setup
Information on the following items is printed.„
Consumables life
„
Operational history
„
Main unit information
„
Settings information
2
Hardware environment
Information on the following items is printed.„
Interfaces
„
Paper feeders
„
Optional parts/units
3
Footer information
The character string includes the following information.„
Program ROM device type* : WritableSpace: Not writable
„
USB ID55Pxxxxxxxxxxxxxxx
„
The latest USB communication modeH: HSF: FSSpace: No USB connection
„
USB communication modeD: Connected with a D4-compatible equipmentSpace: Connected with a non D4-compatible equipment
„
Type-B levelThis is not supported. A space is always indicated.
„
Result of IEEE1284 negotiationThis is not supported. A space is always indicated.
„
Number of paper jam occurrencesJCxxxxxx: the number of times is indicated in 6-digit
„
Toner cartridge information (ICxxx yyy)xxx: the number of toner cartridge replacementsyyy: the number of operations cancelling toner cartridge errors
Table 7-1.  Status Sheet Information
Location
Item
Explanation 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
APPENDIX     
Information Sheet
167
Figure 7-3.  Status Sheet Example
123 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
APPENDIX     
Information Sheet
168
7.3.2  Engine Status Sheet
Table 7-2.  Engine Status Sheet Information
Location
Item
Unit
Explanation
1
Total Counts
Total Pages
pages
Total number of printed pages
Jam Counts
times
Number of paper jam occurrences
2
Toner Cartridge
Remain
%
Remaining amount of toner
Total Dots
---
Total number of dots
Changes
times
Number of detections of new toner cartridges
Capacity
pages
Remaining toner capacity
Consumed
---
Amount of toner consumption
Pages
pages
Total number of pages printed using the cartridge.
3
Maintenance Unit
Remain
%
The current usage level of the maintenance unit
Pages
pages
Total number of pages printed since the unit is installed.
Changes
times
Number of replacements of the unit
4
Printer Adjust Menu
Feed Offset
mm
The offset values specified using the printer adjustment function.
Scan Offset
mm
Feed Offset2
mm
Scan Offset2
mm
5
Power On
times
Number of power-on times
Sleep
times
Number of times returned from the power save mode
6
MCU
---
Engine controller firmware version (A 10-digit number)
7
Error Log
The following information for each error is printed; panel messages, EJL status code, the number of printed pages, jam code, paper size, paper type, date and time. Up to 20 errors are printed in reverse chronologic order. The target errors are paper jam errors and service request errors that occurred after “Ready” status.„
JAM
Jam status code is expressed in hexadecimal eight-digit character string. See 
“3.4.1 Paper 
Jam Error” on page 37 
for explanation on 
how to read the code.
„
Size
Paper size indicated on the control panel
„
Type
Paper type name used to be identified by the engine 
„
Date/Time
Paper jam occurrence date and time
Table 7-2.  Engine Status Sheet Information
Location
Item
Unit
Explanation 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
APPENDIX     
Information Sheet
169
Figure 7-4.  Engine Status Sheet Example
1
2
3456
7 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
APPENDIX     
Information Sheet
170
7.3.3  Print Log Report
*:
G = genuine,  N = not genuine
Table 7-3.  Print Log Report Information
Location
Item
Unit
Explanation
1
S/N
---
The serial number of the main unit
2
Date
yyyy/mm/dd 
hh:mm
The local year / month / date / time information is printed. Not printed when the time has not been synchronized.
3
Toner Remain
K Toner
%
Remaining amount of K toner
4
Print of papers
Total 
pages
Total number of printed pages
Simplex
pages
Total number of printed simplex pages
Duplex
pages
Total number of printed duplex pages
Dummy
pages
Number of pseudo pages added for duplex printing
5
Print of mode
pages
Total number of printed pages per print mode
6
Coverage Duty
%
The proportion of printed dots to the total number of dots available on one page per color (each time one page is printed, the coverage percentage is averaged)
7
Dots/1%
dots
Number of dots printed using   1% of toner (each time the toner amount decreases by 1%, the value is updated)
8
Estimate
pages
Number of pages printable using the remaining toner amount (calculated based on the values of 6 and 7)
9
Toner cartridge record
Current
G or N / pages
Toner cartridge type* and the number of printed pages at the time this Print Log Report is printed
1 record prior
G or N / pages
Toner cartridge type* replaced last time and the number of printed pages using the cartridge
2 record prior
G or N / pages
Toner cartridge type* replaced the time before last and the number of printed pages using the cartridge
Table 7-3.  Print Log Report Information
Location
Item
Unit
Explanation 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
APPENDIX     
Information Sheet
171
Figure 7-5.  Print Log Report Example
4
16
2
53
7
89