Epson M2000 Service Manual

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
ADJUSTMENT     
Adjustment
142
5.2  Adjustment5.2.1  Writing USB IDPURPOSEThis printer includes USB interface as standard. A unique USB ID has been assigned to each printer to be identified by a host PC connected via the USB interface. The USB ID information is stored on the nonvolatile memory on the Main Board. Therefore, whenever the Main Board is replaced, the ID must be written to the new board. As for this product, the model ID information is stored, it must also be written to the board.REQUIRED TOOLThe program to be used for writing the USB-ID and the required operating environment are as follows.†
Program nameEPSON Page Printer Main Board Initialization Tool
†
Operating environment„
OSWindows95/OSR2.0 or later, Windows98, Windows Me, Windows 2000/XP
„
Interface to be usedUSB
INSTALLING THE PROGRAM & BASIC OPERATION1.
Copy a set of files of “Main Board initial setting tool” to a folder created on the PC.
2.
Double click on the program icon [
] to start up the program, and select the 
model name in the [Model Selection].
3.
In the [Port Selection], select the port connected to the printer.
Figure 5-1.  Basic Operation

	

The set of files of “Main Board initial setting tool” must be stored in one folder.

	

The “Auto selection” allows you to search printers connected to the PC, and establish a connection with the first detected printer. When multiple printers are connected, however, specify the port name rather than using the “Auto selection” since a printer detected by the auto detection varies according to the communication status. 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
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WRITING METHOD†
USB ID
The method of writing USB ID differs according to the condition of the main board. Referring to the following table, figure out what to do depending on the condition. For the operational procedure, follow the instructions shown by the program.
„
Store optional ID
„
Store auto-generated NEW ID
„
OLD ID Retrieval/Restore
Table 5-1.  Writing Method
Condition of Main Board
Check of the previous ID
Writing method(button name)
Description
Communication between PC and the Main Board. is impossible.
The previous ID can be confirmed by a status sheet or any other sheet that has already been printed out.
Store optional ID
Enter the previous ID to write it to the new Main Board.
There is no way to confirm the previous ID.
Store auto-generated NEW ID
The program automatically creates the new ID from the serial number of the printer and write it into the new Main Board.
Communication between PC and the Main Board is possible.
(The previous ID can be retrieved from the previous Main Board)
OLD ID Retrieval/Restore
Retrieve the ID from the old board, and then enter the retrieved ID into the new board. 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
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†
Model IDSelect [Initial Setting], and select the model name, then click the [Write] button.
CONFIRMING THE WRITTEN IDWhen writing USB ID is finished, print a status sheet to confirm that the serial number printed on the sheet is identical to that on the label attached to the printer. (Refer to “7.3.1 Status Sheet” on page 166
) 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
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5.2.2  Updating firmwareThis section explains how to update the firmwares.
„
Controller firmware
„
Engine controller firmware
OUTLINETOOLFirmware update is executed by transmitting data for updating the program from the computer via USB using the exclusive software tool. Make sure to use the software tool described below.†
Tool Name: Firmware Update Tool
Unit
Data format
Operation
Panel operation
Tool
Controller
RCC
Not required
Required
CRB
Required
Required
Engine Controller
XE
Required
Required
First use the RCC file to update the controller firmware. Only when the update using the RCC file is failed, use the CRB file. 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
ADJUSTMENT     
Adjustment
146
5.2.2.1  Controller Firmware Update
Procedure
RCC data format
CRB data format
1
Check the current version.
Print a status sheet, and check the current firmware version.
Print a status sheet, and check the current firmware version.
2
Connect the printer with 
the computer.
Connect the printer to the computer with a USB cable. Confirm that the Ready light turns on.
After turning the power off for both the printer and computer, connect them with a USB cable.
Before connecting the USB cable, make sure to disconnect other interface cables from the product.
 
3
Prepare the update data.
Turn the computer on and copy the program update file (the extension is RCC) onto the computer.
Turn the computer on and copy the program update file (the extension is CRB) onto the computer.
4
Start up the Printer.
---
While holding down the [Job Cancel] and [Information] buttons, turn the printer on. Hold the buttons until the Ready light starts blinking.
5
Prepare to send the data.
Start up the Firmware Update Tool. Specify the port and the program update file on the selection window of the tool. 
Start up the Firmware Update Tool. Specify the port and the program update file on the selection window of the tool. 
6
Transmit the data.
Click [Send] on the Firmware Update Tool screen.
Click [Send] on the Firmware Update Tool screen.
	 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
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7
Execute the update.
When the transfer is complete, “completed” window pops up. Click [OK].
“Completion” pop-up window will be displayed when the data transfer is finished. Click on the [OK]. 
 
While receiving data, the Ready light blinks and the Paper, Toner, Memory lights turn on.
8
Reboot the Printer.
After confirming that the Ready light turns on, turn the printer power off and turn back on again.
After confirming that the Ready light blinks, turn the printer power off and turn back on again.
9
Print the status sheet.
Prints the status sheet.
Prints the status sheet.
10
Check the version on the 
status sheet.
Confirm that the program firmware version has been updated correctly by comparing the status sheet with that printed in step 1. Refer to 
“ 1.21 Status 
Sheet ” (p74)
Confirm that the program firmware version has been updated correctly by comparing the status sheet with that printed in step 1. Refer to 
“ 1.21 Status 
Sheet ” (p74)
Procedure
RCC data format
CRB data format 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
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5.2.2.2  Engine Controller Firmware Update
Procedure
Method
1
Check the current version.
Print a status sheet or engine status sheet, and check the current firmware version.
2
Connect the printer with the computer.
After turning the power off for both the printer and computer, connect them with a parallel or USB cable.
Make sure to disconnect other unnecessary interface cables from the printer in advance.
3
Prepare the update data.
After turning the computer back on, copy the program data for the update (file name.EX) to any route directory of the computer.
4
Start up the Printer.
While holding down the [Start/Stop] and [Job Cancel] buttons, turn the printer on. Hold the buttons until the Ready light starts blinking.
5
Prepare to send the data.
Run the Firmware Update Tool. 
 
Select the port and FW data file on the Firmware Update Tool screen.
6
Transmit the data.
Click [Send] on the Firmware Update Tool screen.
7
Execute the update.
A “Complete” pop-up window will appear when the transmission is finished. Click the [OK].When the update is completed, the Ready light blinks and the Error light turns on.
If the status of the lights is different from the above, the update is failed.

	

	 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
ADJUSTMENT     
Adjustment
149
8
Confirm the checksum.
When updating the program data is finished, the checksum will be indicated on the LCD panel.Confirm the checksum.
9
Reboot the Printer.
Turn the printer off and back on.
10
Print the status sheet.
Prints the status sheet.
11
Check the version on the status sheet.
Check the firmware version printed on the status sheet or engine status sheet and confirm that the firmware is updated.
Procedure
Method 
						

							CHAPTER
6
MAINTENANCE 
						

							EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN
Revision B
MAINTENANCE     
Cleaning
151
6.1  CleaningClean the parts listed in the table below according to the printer condition.
MAIN UNIT†
Printer exterior surfaceWipe the surface clean with a cloth wrung out of water.
Figure 6-1.  Cleaning the Printer Surface
†
Inside of the printerRemove the Developing unit and the photoconductor unit, and wipe off any paper dust or dirt inside the printer with a dry soft cloth.
Figure 6-2.  Inside of the printer
Table 6-1.  Cleaning
Unit
Cleaning point
Clean the point when
 ;
Main unit
Printer exterior surface
The surface is contaminated.
Inside of the unit
Servicing
Charging wire
Print quality problem occurs.
Paper feed roller & Separation roller (Standard cassette)
An abnormality is observed in paper feeding/conveying operations.„
Paper jam frequently occurs
„
Paper cannot be fed normally
Paper feed roller & Separation roller (MP tray)
Optional cassette unit
Paper feed roller & Separation roller (Optional cassette unit)
Make sure to turn the power switch OFF and unplug the power code before cleaning to avoid electric shock, burn or any other injuries. „
Do not use alcohol, thinner, or any other solvents.
„
Be extremely careful not to make the internal parts of the printer get wet.
„
A hard brush or cloth can scratch the product. Do not use them to wipe the product.