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Epson C 2900 Manual

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Page 151

1 - 138 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.P2  The entire output is blank
ESS and possible causative parts
- TRANSFER ASSY (PL6.1.7)
- DRUM CARTRIDGE (PL4.1.21)
- DISPENSER ASSY (PL5.1.1)
- ROS ASSY (PL4.1.1)
- PWBA HVPS (PL4.1.19)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign 
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Step CheckRemedy
Ye s N o
1Checking the blank...

Page 152

1 - 139 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential 7Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT MG.
Are four HV terminals on the right side of the TRANSFER 
ASSY, and four springs on the frame (PL4.1.11, 12, 13 and 
14) dirty and/or deformed?
Clean or replace 
the TRANSFER 
ASSY or 
SPRING(s), then 
go to step 8.Go to step 8.
8Checking the DRUM CARTRIDGE for connection.
Remove the DRUM CARTRIDGE.
Are five HV terminals on the DRUM CARTRIDGE, and five...

Page 153

1 - 140 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential 11Checking the laser beam path.
Are there any foreign substances between the ROS ASSY 
and DRUM CARTRIDGE?
Remove the 
foreign 
substances.Go to step 12.
12Does the Toner Dispenser Motor function normally?
Checked by [Digital Output] - [Yellow Toner Motor,Magenta 
Toner Motor,Cyan Toner Motor,Black Toner Motor] in [IOT 
Diag] of diagnosis.Go to step 14.Replace the 
DISPENSER 
ASSY (refer to 
RRP5.1), then go 
to step 13.
13...

Page 154

1 - 141 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.P3  Part or the entire output is black.
ESS and possible causative parts
- PWBA HVPS (PL4.1.19)
- DRUM CARTRIDGE (PL4.1.21)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign 
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Step CheckRemedy
Ye s N o
1Checking the solid black.
Checked by [Test Print] - [Test Pattern 600] in...

Page 155

1 - 142 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.P4  Toner smears
Possible causative parts
- DRUM CARTRIDGE (PL4.1.21)
- TRANSFER ASSY (PL6.1.7)
- FUSER UNIT (PL6.1.1)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign 
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Step CheckRemedy
Ye s N o
1Checking the printer environment.
Check that the printer is in a room where air...

Page 156

1 - 143 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.P5  Random spots
ESS and possible causative parts
- TRANSFER ASSY (PL6.1.7)
- DRUM CARTRIDGE (PL4.1.21)
- FUSER UNIT (PL6.1.1)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign 
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Step CheckRemedy
Ye s N o
1Checking the Print.
Checked by [Test-Print] - [Contamination check] in...

Page 157

1 - 144 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential 6Checking the DRUM CARTRIDGE for connection.
Remove the DRUM CARTRIDGE.
Are five HV terminals on the DRUM CARTRIDGE, and five 
springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty 
and/or deformed?
Clean and/or 
replace the DRUM 
CARTRIDGE or 
SPRING(s).Go to step 7.
7Checking after replacing the DRUM CARTRIDGE.
Replace the DRUM CARTRIDGE. (Refer to RRP4.6.)
Is the image printed correctly?End of work.Warning: Start the...

Page 158

1 - 145 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.P6  Streaks appear on the output
ESS and possible causative parts
- TRANSFER ASSY (PL6.1.7)
- DRUM CARTRIDGE (PL4.1.21)
- FUSER UNIT (PL6.1.1)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign 
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Step CheckRemedy
Ye s N o
1Checking the Print.
Checked by [Test-Print] - [Contamination...

Page 159

1 - 146 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential 6Checking the DRUM CARTRIDGE for connection.
Remove the DRUM CARTRIDGE.
Are five HV terminals on the DRUM CARTRIDGE, and five 
springs on the frame (PL4.1.10 and PL4.1.15 to 18) dirty 
and/or deformed?
Clean and/or 
replace the DRUM 
CARTRIDGE or 
SPRING(s).Go to step 7.
7Checking after replacing the DRUM CARTRIDGE.
Replace the DRUM CARTRIDGE. (Refer to RRP4.6.)
Is the image printed correctly?End of work.Warning: Start the...

Page 160

1 - 147 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.P7  Pitched color dots
ESS and possible causative parts
- TRANSFER ASSY (PL6.1.7)
- DRUM CARTRIDGE (PL4.1.21)
- FUSER UNIT (PL6.1.1)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign 
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Step CheckRemedy
Ye s N o
1Checking the defective parts.
Print the [Pitch Configuration Chart] in...
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