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Epson C 2900 Manual

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1 - 168 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential 10 Is the image printed correctly? End of work. Go to step 11.
11Checking after resetting the HOLDER ASSY RETARD.
Reseat the HOLDER ASSY RETARD.
Is the image printed correctly?End of work. Go to step 12.
12Checking after replacing the HOLDER ASSY RETARD.
Replace the HOLDER ASSY RETARD. (Refer to RRP2.2.)
Is the image printed correctly?End of work. Go to step 13.
13Checking after resetting the ROLL ASSY FEED.
Reseat the ROLL...

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Epson AcuLaser C2900NRevision B
Confidential
FIP-1.P20  Paper Damage
.Possible causative parts
- HOLDER ASSY RETARD (PL2.1.5)
- ROLL ASSY FEED (PL3.2.4)
- ROLL ASSY REGI (PL3.2.9)
- ROLL REGI METAL (PL3.2.10)
Tray is recommended for paper feeding because sheets fed via SSI is prone to 
skew depending on how the sheet is placed on SSI.
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign 
materials on the transfer path, such as...

Page 183

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Epson AcuLaser C2900NRevision B
Confidential 10 Is the image printed correctly? End of work. Go to step 11.
11Checking after resetting the HOLDER ASSY RETARD.
Reseat the HOLDER ASSY RETARD.
Is the image printed correctly?End of work. Go to step 12.
12Checking after replacing the HOLDER ASSY RETARD.
Replace the HOLDER ASSY RETARD. (Refer to RRP2.2.)
Is the image printed correctly?End of work. Go to step 13.
13Checking after resetting the ROLL ASSY FEED.
Reseat the ROLL...

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Epson AcuLaser C2900NRevision B
Confidential
FIP-1.P21  Unfusing
Possible causative parts
- FUSER UNIT (PL6.1.1)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign 
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Step CheckRemedy
Ye s N o
1Checking the using paper
Does the using paper meet the specifications?Go to step 3.Use the paper that 
meets the 
specifications, 
then go to step...

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Epson AcuLaser C2900NRevision B
Confidential
FIP-1.P22  Label Stuck
.Possible causative parts
- FUSER UNIT (PL6.1.1)
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign 
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Step CheckRemedy
Ye s N o
1Checking for foreign materials around the paper transfer 
path.
Are there any foreign materials such as precut adhesive 
labels in the paper...

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Epson AcuLaser C2900NRevision B
Confidential
5.  Abnormal Noise Trouble
5.1   Entry Chart for Abnormal Noise Troubleshooting
N
NY
Y
Y Does abnormal noise arise during
adjustment after Power ON?
Does abnormal noise arise during 
Standby?
Does abnormal noise arise during 
printing?Check the Operation Mode Table of Power ON.
Check the components are normal without any 
stains and/or damages. (Refer to FIP1 N1.)
Check the Operation Mode Table of Standby.
Check the...

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Confidential
5.2   Operation Mode Table
FIP-1.N1  Noise: When Power is Turned On
Step CheckRemedy
Ye s N o
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21) 
FUSER UNIT (PL6.1.1)
TRANSFER ASSY (PL6.1.7)
DRIVE ASSY SUB (PL7.1.1)
DRIVE ASSY MAIN (PL7.1.2)
1Checking the Main Motor.
Does the noise arise from the printer?
Checked by [Digital Output] - [Main Motor] in [CE Diag] tab 
of [CE Diag].Go to step 2. Go to step 5.
2Checking after...

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Epson AcuLaser C2900NRevision B
Confidential 8Checking after resetting the DRIVE ASSY SUB.
Reseat the DRIVE ASSY SUB.
Does the noise arise from the printer?
Checked by [Digital Output] - [Sub Motor] in [IOT Diag] of
diagnosis.Try replacing the 
DRUM 
CARTRIDGE 
(refer to RRP4.6), 
fuser unit (refer to 
RRP6.1) after 
replacement, be 
sure to clear the 
life counter value, 
and DRIVE ASSY 
SUB (refer to 
RRP7.1) one after 
another. End of work. Step CheckRemedy
Ye s N o 

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Epson AcuLaser C2900NRevision B
Confidential
FIP-1.N2  Noise: During Standby
Step CheckRemedy
Ye s N o
Possible causative parts:
FAN (PL8.1.1)
PWBA LVPS (PL8.2.1)
1Checking the FAN.
Does the noise arise from the Fan?
Checked by [Digital Output] - [Fan Motor] in [IOT Diag] of 
diagnosis.Replace the FAN. 
(Refer to RRP8.1.)Replace the 
PWBA LVPS. 
(Refer to RRP8.5.) 

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Epson AcuLaser C2900NRevision B
Confidential
FIP-1.N3  Noise: During Printing (Checking for other items than power on noise)
Step CheckRemedy
Ye s N o
Possible causative parts:
HOLDER ASSY RETARD (PL2.1.5)
ROLL ASSY FEED (PL3.2.4)
ROLL ASSY REGI (PL3.2.9)
ROLL REGI METAL (PL3.2.10)
DRUM CARTRIDGE (PL4.1.21) 
FUSER UNIT (PL6.1.1)
TRANSFER ASSY (PL6.1.7)
DRIVE ASSY SUB (PL7.1.1)
DRIVE ASSY MAIN (PL7.1.2)
FAN (PL8.1.1)
FEEDER ASSY DUP SFP STD (PL11.1.1)
1Checking the...
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