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Epson C 2900 Manual

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Page 121

1 - 108 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential 11Checking after resetting the DRUM CARTRIDGE.
Reseat the DRUM CARTRIDGE.
Does the error still occur when the power is turned OFF and 
ON?Go to step 12. End of work.
12Checking after replacing the TONER CARTRIDGE (Y, M, C 
or K).
Replace the TONER CARTRIDGE (Y, M, C or K), and check 
that the lock key is in the lock position. (Refer to RRP5.4.)
Does the error still occur when the power is turned OFF and 
ON?Go to step 13....

Page 122

1 - 109 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.55  092-410 / 092-910: IOT CTD (ADC) Sensor Dustiness / CTD (ADC) Sensor 
Dustiness Warning
Step CheckRemedy
Ye s N o
Possible causative parts:
HARN ASSY L SIDE (PL3.1.18)
TRANSFER ASSY (PL6.1.7)
PWBA MCU (PL8.2.13)
1Turn OFF the power, and gently wipe the CTD (ADC) 
Sensor window with a clean dry cloth or cotton swab.
After wiping the window, close the COVER ASSY FRONT 
MG.
Does the error still occur when the power is...

Page 123

1 - 110 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.56  092-661: IOT Environment Sensor Error
Step CheckRemedy
Ye s N o
Possible causative parts:
SENSOR HUM (PL8.2.7)
PWBA MCU (PL8.2.13)
HARN ASSY HUM (PL9.1.6)
1Does the error still occur when the power is turned OFF and 
ON?Go to step 2. End of work.
2Checking after resetting the SENSOR HUM.
Reseat the SENSOR HUM.
Does the error still occur when the power is turned OFF and 
ON?Go to step 3. End of work.
3Checking the...

Page 124

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Epson AcuLaser C2900NRevision B
Confidential
FIP-1.57  093-423 / 093-424 / 093-425 / 093-426: Cartridge (YMCK) Near Life
Step CheckRemedy
Ye s N o
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
PWBA MCU (PL8.2.13)
1Checking after replacing the TONER CARTRIDGE (Y, M, C 
or K).
Replace the TONER CARTRIDGE (Y, M, C or K). (Refer to 
RRP5.4.)
Does the error still occur...

Page 125

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Epson AcuLaser C2900NRevision B
Confidential
FIP-1.58  093-919 / 093-920 / 093-921 / 093-922: IOT YMCK Toner Low Density
Step CheckRemedy
Ye s N o
Possible causative parts:
DRUM CARTRIDGE (PL4.1.21)
DISPENSER ASSY (PL5.1.1)
FRAME ASSY MOT (PL5.1.2)
MOTOR ASSY DISP (PL5.1.3)
GEAR IDLER (PL5.1.6)
GEAR IDLER AUG (PL5.1.7)
GEAR IDLER AGI (PL5.1.8)
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)...

Page 126

1 - 113 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential 8Does the error still occur when the power is turned OFF and 
ON?Go to step 9. End of work.
9Checking after resetting the TONER CARTRIDGE (Y, M, C 
or K).
Remove the TONER CARTRIDGE (Y, M, C or K), and 
shake it from side to side.
Reseat the TONER CARTRIDGE (Y, M, C or K), and check 
that the lock key is in the lock position.
Does the error still occur when the power is turned OFF and 
ON?Go to step 10. End of work....

Page 127

1 - 114 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential 14Checking the HARN ASSY TNR MOT for continuity.
Disconnect J18 from the PWBA MCU.
Disconnect J181(Y)/J182(M)/J191(C)/J192(K) from the 
DISPENSE MOTOR (YMCK) MOT.
Is each cable of J18  J181/182 continuous? or Is each 
cable of J19  J191/192 continuous? Go to step 15.Replace the 
HARN ASSY TNR 
MOT.
15Checking the power to TNR (Y) MOT (MOTOR ASSY 
DISP).
Disconnect J18/J19 from the PWBA MCU.
Is the voltage across P18P/19-3pin...

Page 128

1 - 115 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.59  093-925 / 093-950 / 093-951 / 093-952: IOT (YMCK) Toner CRUM Comm Error
Step CheckRemedy
Ye s N o
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
CONNECTOR CRUM (PL5.1.14)
PWBA MCU (PL8.2.13)
HARN ASSY TONER CRUM (PL5.1.26)
1Checking the TONER CARTRIDGE (Y, M, C or K) for 
installing.
Reseat the TONER CARTRIDGE (Y,...

Page 129

1 - 116 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.60  093-926 / 093-960 / 093-961 / 093-962: IOT (YMCK) CRUM ID Error
Step CheckRemedy
Ye s N o
Possible causative parts:
CONNECTOR CRUM (PL5.1.14)
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
HARN ASSY TONER CRUM (PL5.1.26)
PWBA MCU (PL8.2.13)
1Close the COVER ASSY WINDOW TNR correctly.
Does the error still occur when the power is turned OFF...

Page 130

1 - 117 Chapter 1   Troubleshooting
Epson AcuLaser C2900NRevision B
Confidential
FIP-1.61  093-930 / 093-931 / 093-932 / 093-933: IOT Toner Cartridge (YMCK) Life Over
Step CheckRemedy
Ye s N o
Possible causative parts:
TONER CARTRIDGE (Y) (PL5.1.24)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (K) (PL5.1.21)
PWBA MCU (PL8.2.13)
1Checking after replacing the TONER CARTRIDGE (Y, M, C 
or K).
Replace the TONER CARTRIDGE (Y, M, C or K). (Refer to 
RRP5.4.)
Does the error...
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