Epson 4880 C Service Manual

							EPSON Stylus Pro 4400/4450/4800/4880/4880CRevision CAdjustment Reset Counters 4415.6  Reset Counters5.6.1  Reset Paper Ejection Switching/PG Switching 
Counter†
Procedure
1. Turn the printer power on.
2. Start up the adjustment program and select [Reset Paper Ejection 
Switching/PG Switching Counter].
3. Click [Run] to clear the Paper Ejection Switching/PG Switching 
Counter.
4. Click [Finish].Figure 5-100. Reset Paper Ejection Switching/PG Switching Counter 
Screen
5.6.2  Reset PF Motor Counter†
Procedure
1. Turn the printer power on.
2. Start the adjustment program and select [Reset PF Motor Counter].
3. Click the [Run] button to clear the PF Motor life counter.
4. Click the [Finish] button.
Figure 5-101. Reset PF Motor Counter Screen 
						

							EPSON Stylus Pro 4400/4450/4800/4880/4880CRevision CAdjustment Reset Counters 4425.6.3  Reset ASF Counter†
Procedure
1. Turn the printer power on.
2. Start up the adjustment program and select [Reset ASF Counter].
3. Click [Run] to clear the ASF Counter.
4. Click [Finish].
Figure 5-102. Reset ASF Counter Screen
5.6.4  Reset When CR Unit Change†
Procedure
1. Turn the printer power on.
2. Start the adjustment program and select [Reset When CR Unit 
Change].
3. Click the [Run] button to clear theMotor Assy., CR life counter.
4. Click the [Finish] button.
Figure 5-103. Reset When CR Unit Change Screen  
						

							EPSON Stylus Pro 4400/4450/4800/4880/4880CRevision CAdjustment Reset Counters 4435.6.5  Reset When Cleaning Unit Change†
Procedure
1. Turn the printer power on.
2. Start the adjustment program and select [Reset When Cleaning Unit 
Change].
3. Click the [Run] button to clear the Cleaning Unit change counter.
4. Click the [Finish] button.
Figure 5-104. Reset When Cleaning Unit Change
5.6.6  Reset When Printhead Change†
Procedure
1. Turn the printer power on.
2. Start the adjustment program and select [Reset When Printhead 
Change].
3. Click the [Run] button to clear the Printhead change counter.
4. Click the [Finish] button.
Figure 5-105. Reset When Printhead Change 
						

							EPSON Stylus Pro 4400/4450/4800/4880/4880CRevision CAdjustment Installing Firmware 4445.7  Installing FirmwareFirmware for the printer is written to the Flash ROM on the Main Board. Use 
the following procedure to write the firmware to the Flash ROM when the Main 
Board is replaced or the firmware needs to be updated.†
Tool requiredFirmware Update Tool„Supported OS: Windows 98, Me, 2000, XP
„Port: USB
†Procedure
1. Turn off both the printer and the computer, and connect the printer to 
the computer with a USB cable.
2. Turn the computer power on and then turn the printer on.
3. Start the Firmware Update Tool.
4. Select the port (Choose a port) and the firmware data (Choose a FW 
data file) (UPG format).
5. Click [Send] to transmit the firmware data.
6. The “Complete” message is displayed in a pop-up window when the 
data transmission is finished, then click [OK].
7. Upon completion of the update, the printer automatically reboots.Figure 5-106. Firmware Update Tool Screen
Figure 5-107. Firmware Update Tool Screen

Turning on the printer immediately after uploading firmware 
to a new Main Board with no parameters in place will start 
initial ink charging. When initial charging is not needed, be 
sure to execute 5.3.15 Initial Ink charge flag ON/OFF 
(p.408) 
						

							EPSON Stylus Pro 4400/4450/4800/4880/4880CRevision CAdjustment Installing Firmware for SP 4400 (4-color model) after replacing Main Board with New one 4455.8  Installing Firmware for SP 4400 (4-color 
model) after replacing Main Board with 
New one
The firmware preinstalled on the main board provided as ASP is for 8-color 
model. If you have replaced the main board of 4-color model with a new one, 
you need to delete the preinstalled firmware and install firmware for 4-color 
model.†
Tool requiredFirmware Update Tool„Supported OS: Windows 98, Me, 2000, XP
„Port: USB
†Procedure
1. Turn off both the printer and the computer, and connect the printer to 
the computer with a USB cable.
2. Turn on the printer.
3. Start the Firmware Update Tool.
4. Transmit the “ErasePro.upg”.
5. When “Pro Area Erase ?” appears on the control panel, press the 
[Menu(>)] button.
Flash ROM ERASE appears and the data in the Flash ROM is 
deleted.
6. Turn off the printer after “End [Success]” appears on the control panel.
7. Turn on the printer.
(The printer turns on in firmware update mode.)
8. Start the Firmware Update Tool.
9. Transmit the firmware data.
10. When the following message appears, press the [Paper (
						

							EPSON Stylus Pro 4400/4450/4800/4880/4880CRevision CAdjustment Device ID Setting 4465.9  Device ID Setting†
Procedure
1. Turn the printer ON, and start the Adjustment Program.
2. Select the printer name.
3. Click the icon on the top left of the window.
4. Select [Port Check on Connected Printer].
5. The pop up screen to confirm the port is displayed. Click [Yes].
6. Click [Start].
Figure 5-108. [Select Printer Name] Screen Figure 5-109. [Port Check on Connected Printer] Screen	


Stylus Pro 4450/4880/4880C only.
	


If a connection error occurs, verify the connection between 
the computer and the printer one more time, and make sure 
to perform the adjustment again. 
						

							EPSON Stylus Pro 4400/4450/4800/4880/4880CRevision CAdjustment Writing MAC Address 4475.10  Writing MAC AddressThe MAC address of this printer is recorded on the Flash ROM of the main 
board. When replacing the main board, make sure to write the MAC address to 
the new board as follows.†
Procedure
1. Turn on the power of the printer.
2. Start the adjustment program, and select [Set MAC address].
3. Key in the MAC address and press [Enter].
4. Press [Next].
5. Press [Confirm], and check that the same MAC address is displayed 
as the one you just keyed in.
6. Press [Finish].
Figure 5-110. Location of the Label with MAC AddressFigure 5-111. [Set MAC address] Window
Figure 5-112. Confirmation Window of [Set MAC address]	


The label on which the MAC address is printed is attached 
on the rear of the printer as shown in figure 5-110.
MAC address label
Rear of the printer 
						

							CHAPTER
6
MAINTENANCE 
						

							EPSON Stylus Pro 4400/4450/4800/4880/4880CRevision C
Maintenance Overview 4496.1  OverviewThis chapter describes maintenance operations that are required during 
servicing.
Most servicing/maintenance of this printer will need to be done by visiting the 
site where the printer will actually be used by the customer (on-site service). 
Carefully observe the following cautions and perform the servicing/
maintenance in such a way that no damage is done to the product or 
customers work environment.

„
The power switch is installed on the secondary side of 
the power circuit, so power is always supplied unless the 
power code has been unplugged. Unless there are 
specific instructions otherwise, be sure to unplug the 
power code from the AC outlet to prevent electric shock 
and circuit damage during servicing.
„
The cover open sensor for detecting the open/close 
condition of the front cover has an interlock switch that 
functions as a safety device. Therefore, it is prohibited to 
turn off this switch.
„
A lithium battery is installed on the MAIN Board of this 
printer. Be sure to observe the following instructions 
when servicing the battery:
• Keep the battery away from any metal.
• Do not install the battery in the wrong direction. (This 
may cause burning or explosion.)
• Do not heat the battery or put it into fire.
• Do not set the C593 MAIN board directly on top of any 
object which is conductive.
„
Be careful not to let ink get into your eyes or your skin. If 
ink gets in your eye, rinse them immediately with water 
and see a doctor if any trouble.

„
Ensure adequate work space for performing service/
maintenance.
„
The printer should be set in a place where there is no 
vibration, and where it is level and stable.
„
The weight of this printer is approximately 40.2kg. When 
moving or lifting the printer, be sure that at least two 
people are lifting by supporting the locations shown in 
the figure below.
„
Place a protective sheet on the floor before removing ink 
routing parts because there is the possibility that leaking 
ink could get onto the product or floor where the product 
is set up.
„
To prevent static electric damage when handling a 
circuit board, do not touch elements on board with bare 
hands. If handling with bare hands is unavoidable, 
perform work by using required measures, such as 
wearing a grounding strap.
„
When allowing the printer to operate with covers 
removed, be careful not to get injured with high-speed 
operating parts such as fans.
„
Use care to avoid injury when handling the cutter blade 
because it is very sharp. 
						

							EPSON Stylus Pro 4400/4450/4800/4880/4880CRevision C
Maintenance Overview 4506.1.1  Product Life Information†
Work Life Preservation Items
This printer does not have periodic replacement parts that require periodic 
replacement before reaching the end of the product work life.
However, if this printer continues to be used after the product work life, 
service call errors will be displayed before part failures occur and 
messages will be presented to advise part replacement. (This excludes the 
Maintenance Tank and Cutter consumable parts.)
Corresponding parts are shown below.
†
Work Life Information
Work life information can be checked from the Printer Status Menu of the 
panel settings. The display will show the remaining percentage in relation 
to the specified control value (displays F*****E). These values saved in 
the counters can be cleared using Maintenance Mode 2.
6.1.2  Important Maintenance Items During Service 
OperationsCheck the following items during printer maintenance/service and perform any 
necessary operations.†
Cleaning on the Platen and Subpaten
Brush away dust and paper dust, and wipe the whole surface with a OA 
cleaner. If the paper absorption holes are clogged, push the paper dust 
into the inside of the printer using a precision driver or a similar tool.

„
The cutter uses a very hard blade that is unusually 
brittle, so do not allow it to be damaged by bumping into 
objects such as metal printer parts.
„
If the printer that has already been installed needs to be 
packed and transported again, first make certain that the 
print head has been capped properly with the power to 
the printer turned off. Then remove all the ink cartridges 
and install all the packing materials as referred to in the 
Start-Up Guide or Assembly and Setup Guide supplied 
with the printer.
Name
Maintenance Request
Service Request
Cleaning Unit 0040 0001002D
CR Motor 0002 00000101
RTC backup battery 0008 00010023
Paper feed roller 0200 N/A


Do not clear counters that do not correspond to a part 
replacement or inspection. Clearing of the waste ink count 
value for the MAINT TANK counter is especially prohibited, 
because it can affect printer operation and lead to ink 
leakage. 
Table 6-1. Items to be Checked During Maintenance/Service
Items
Check Points
Remedy
Surface of the Platen and 
Sub-platenMake sure no paper, 
dust, or foreign objects 
are attached or have 
accumulated.Cleaning (If there is an 
ink stain, wipe with dry, 
clean cloth after cleaning 
the ink stain with damp 
cloth.)
CR scale
(Slit plate for CR encoder 
detection)Is there any 
accumulation or 
adhesion of paper dust 
or foreign matter?Cleaning
If there is any damage, 
replace the part.
Rail on the CR guide frame Make sure there are no 
foreign objects attached.Cleaning
Sensors in paper feed path
• Multi sensor
• PE sensor, etc.Make sure there are no 
foreign objects attached.Cleaning

Take care not to touch the porous pads for print with white 
borders.
Porous pads for print with hite borders
Paper absorption