Dell Inspiron 5000 Reference And Troubleshooting Guide

support.dell.comInstalling System Software 3-11
If your computer has a Mobile Intel Pentium III processor with Intel SpeedStep tech-
nology, you must reinstall the Intel SpeedStep utility after you install a new hard-disk 
drive or reformat your hard-disk drive.
1. Save and close any open files, and exit any open application programs.
2. Insert the System Software CD into the CD-ROM or DVD-ROM drive.
3. Click the 
Start button, and then click 
Run.
4. In the 
Run dialog box, type...

3-12 Dell Inspiron 5000 Reference and Troubleshooting Guide
6. In the 
We l co m e window, click 
Next>. 
An information dialog box appears, stating that the audio driver is installed on 
your computer.
7.Click 
OK. 
8. When prompted, ensure that 
Yes, I want to restart my computer now is 
selected, and then click 
Finish.
NOTE: If the computer is set to boot from the CD-ROM or DVD-ROM drive 
before the hard-disk drive, remove the System Software CD before the computer 
restarts so that the computer does...

support.dell.comInstalling System Software 3-13
Install the Touch Pad Driver (Windows 2000)
The touch pad driver controls touch pad and mouse functions.
NOTE: When you are prompted to select a director y, Dell recommends using the 
default directory settings.
1. Save and close any open files, and exit any open application programs.
2. Insert the System Software CD into the CD-ROM or DVD-ROM drive.
3. Click the 
Start button, and then click 
Run.
4. In the 
Run dialog box, type 
x:\win2000...

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Install the Software DVD Decoder (Windows 2000) 
(Optional)
The DVD decoder driver allows you to play DVD movies using your DVD-ROM drive on 
the computer.
NOTE: When you are prompted to select a director y, Dell recommends that you use 
the default directory setting.
1. Insert the Dell Inspiron 5000 Software DVD Decoder CD into the DVD-ROM 
drive.
The installation program starts automatically and the 
Choose Setup Language 
window appears....

support.dell.comInstalling System Software 3-15
If you have a TV-out connector on your computer and your DVD-ROM drive does 
not play your DVD title, make sure the TV-out feature in your graphics card’s soft-
ware is turned off. Dell does not currently provide a TV-out connector as an 
accessor y item.
8. Click 
OK.
Setting and Changing the DVD-ROM Drive Region Code
If you reinstall the DVD decoder software, you must set the DVD-ROM drive region 
code before you can play a movie. The region code can be...

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7. In the 
Software License Agreement window, click 
Ye s.
8. At the 
Setup Complete window, be sure that the 
Yes, I want to restart my 
computer now button is selected, and then click 
Finish.
NOTE: If the computer is set to boot from the CD-ROM or DVD-ROM drive 
before the hard-disk drive, remove the System Software CD before the computer 
restarts so that the computer does not boot from the CD. For information on 
changing the boot sequence,...

support.dell.comInstalling System Software 3-17
Download the System Help From the Dell 
Support Web Site
As updated information about your computer is incorporated into the system Help, 
Dell compiles and posts the latest version to the Dell support Web site. Dell invites 
you to occasionally visit the site to see if an updated system Help is available.
To download the latest system Help from 
http://support.dell.com, enter your 
service tag sequence, click 
Go!, and then follow the links to the...

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support.dell.comGetting Help 4-1
CHAPTER 4
Getting Help
This chapter describes the tools Dell provides to help you when you have a problem 
with your computer. It also tells you when and how to call Dell for technical or cus-
tomer assistance.
Technical Assistance
If you need assistance with a technical problem, perform the following steps:
1. Complete the troubleshooting checks in Chapter 2, “Troubleshooting.”
2. Run the Dell Diagnostics as described in Chapter 2, “Running the Dell 
Diagnostics.”
3....

4-2 Dell Inspiron 5000 Reference and Troubleshooting Guide
NOTE: Some of the following tools are not always available in all locations outside the 
continental U.S. Please call your local Dell representative for information on 
availabilit y.
World Wide Web
The Internet is your most powerful tool for obtaining information about your computer 
and other Dell products. Through the Internet, you can access most of the ser vices 
described in this chapter, including AutoTech, TechFax, order status, technical...