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Dell Inspiron 5000 Reference And Troubleshooting Guide

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Page 21

support.dell.comOptions and Upgrades 1-3
Figure 1-1.  Removing a Device From the Media Bay
NOTICE: If you wish to insert another media bay device, insert the device 
before you dock and turn on the computer.
3. Insert the device into the media bay and push in the device until you see and hear 
the latch release click.
4. Turn on the computer.
Swapping Devices Using Softex BayManager
Softex BayManager is a utility that makes it possible to swap media bay devices with-
out turning off the computer.
NOTICE:...

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1-4 Dell Inspiron 5000 Reference and Troubleshooting Guide
3. Follow the instructions on the display.
When the display is blank and the power indicator light flashes, it is safe to 
remove or swap devices.
Installing an Internal Hard-Disk Drive
NOTICE: Hard-disk drives are extremely fragile and must be handled care-
fully. Even a slight jar or bump can damage the spinning heads and plates, 
rendering the drive inoperable.
CAUTION: The hard-disk drive may be 
hot to the touch. 
Do not touch the 
metal...

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support.dell.comOptions and Upgrades 1-5
Figure 1-2.  Removing the Internal Hard-Disk Drive
4. Slide out the hard-disk drive.
5. Remove the new hard-disk drive from its packaging.
Save the original packaging to use when storing or shipping the hard-disk drive.
CNOTICE: You may notice some resistance as the drive connects to its inter-
face connector at the back of the hard-disk drive bay. Use firm, even 
pressure to slide the drive into place. Do not force the drive into place.
6. Slide the new drive...

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1-6 Dell Inspiron 5000 Reference and Troubleshooting Guide
I
Figure 1-3.  Repackaging the Hard-Disk Drive
Installing Memory Modules
NOTE: Your computer has two memory module sockets. All Dell memory modules 
(except the 192-MB capacity module) can be installed in either socket.
NOTICE: The 192-MB memory modules are socket-specific. Before install-
ing a 192-MB memory module, refer to the markings on the memory 
module to determine which socket accepts the module.
CAUTION: Before working inside your...

Page 25

support.dell.comOptions and Upgrades 1-7
Figure 1-4.  Removing the Memory Module Cover
NOTICE: To prevent damage to the computer, do not use tools to spread the 
inner metal tabs of the socket when you are installing or removing a mem-
ory module.
5. If you are replacing a memory module, remove the installed memory module.
NOTES: The 192-MB memor y modules are socket-specific. If you install a 
192-MB memor y module, refer to the markings on the memor y module to deter-
mine which socket will accept the...

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1-8 Dell Inspiron 5000 Reference and Troubleshooting Guide
Figure 1-5.  Removing a Memory Module
7. Insert the memory module as shown in Figure 1-6:
a. Align the notch in the edge connector with the slot in the center of the mem-
ory module socket.
b. Press the memory module edge connector firmly into the socket.
c. Pivot the module down until it clicks.
Figure 1-6.  Installing a Memory Module
8. Replace the memory module cover screws.
9. Reinstall the battery in the battery bay.
10. Reconnect...

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support.dell.comOptions and Upgrades 1-9
12. Confirm that the system configuration information reflects the newly installed 
memor y by checking the 
System Memory value and the 
Extended Memory 
value on the 
Main menu of the system setup program.
To enter the system setup program, press  while the computer is booting. 
The 
Main menu appears. If the 
System Memory value plus the 
Extended 
Memory value does not equal the approximate total of the installed memory, the 
modules may not be installed...

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3959ubk1.book  Page 10  Monday, March 20, 2000  4:52 PM 

Page 29

support.dell.comTroubleshooting 2-1
CHAPTER 2
Troubleshooting
This chapter helps you to solve some typical computer problems. Complete the steps 
in this chapter before you call Dell for technical assistance. If you find that you need 
technical assistance to solve your problem, record your findings on a copy of the 
Diagnostics Checklist (see Figure 4-1) before you call Dell.
NOTE: Before you begin any of the troubleshooting procedures, ensure that 
Quiet Boot is set to 
Disabled in the 
Main menu of...

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2-2 Dell Inspiron 5000 Reference and Troubleshooting Guide
Check Connections
Be sure the following items are properly connected or installed:
AC adapter and AC power cable
Second battery or other optional device in the media bay
Cables that connect external devices through the input/output (I/O) connectors 
and ports on the computer.
NOTE: See “System Features” in the system Help for the location of the external con-
nectors and controls.
Loose or improperly connected cables are likely sources of...
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