DELL 2355dn User Manual

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3If you cannot see the paper in the output tray or the paper does not move when pulled, 
open the rear door.
4If you see the jammed paper, push the two blue pressure levers down and remove the 
paper. Skip to step 9
. 
If you do not see the paper, go to the next step.
5Fully open the rear door, as shown.
 

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6Unfold the duplex guide fully.
7While pushing the fuser lever to the right, open the fuser door.
 NOTE: Ensure that to unfold the duplex guide before opening the fuser door or you may 
damage the fuser door. 
 

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8Pull the jammed paper out.
If the jammed paper does not move when you pull, push the two blue pressure levers up 
to loosen the paper, and then remove it.
9Return the fuser door, and duplex guide to their original position.
10Close the rear door. 
11Open and close the front cover. 
Printing automatically resumes.
 

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Duplex Jam
Duplex Jam 0
1Pull the duplex unit out of the printer.
2Remove the jammed paper from the duplex unit.
If the paper does not come out with the duplex unit, remove the paper from the bottom 
of the printer.
 

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3Push the duplex unit to the printer.
4Open and close the front cover. 
Printing automatically resumes.
 CAUTION: If you do not push the duplex unit correctly, paper jam may occur. 
Duplex Jam 1
1Open the rear door.
2Unfold the duplex guide fully.
3Pull the jammed paper out.
 

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4Return the duplex guide and close the rear door. 
5Open and close the front cover. 
Printing automatically resumes.
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be avoided. When a paper jam 
occurs, follow the steps outlined in 
Clearing Jams in the Paper Tray. 
• Follow the procedures in 
Loading Print Media in the Paper Tray. Ensure that the 
adjustable guides are correctly positioned.
• Do not overload the paper tray. Ensure that the paper is below the...

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Clearing LCD Error Messages
 NOTE: You may see an exclamation mark ( ) or a cross mark ( ) on the upper of the display, in 
that case, press the cross mark to browse detailed message.
 
NOTE: [xxx] indicates the media type.
 
NOTE: [yyy] indicates the tray.
 
NOTE: [zzz] indicates the paper size.
 
NOTE: Some error messages are provided with graphical images on the LCD of the operator panel.
 
NOTE: If the message is not in the table, cycle the power and try the printing job again. If the 
problem...

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Duplex Unit is not 
installedThe duplex unit is not installed. Check duplex unit.
Paper jam in duplex unitPaper has jammed during duplex printing. Clear the jam. See 
Duplex Jam 0.
Paper jam in duplex path Paper has jammed during duplex printing. Clear the jam. See 
Duplex Jam 1.
Email Job is completed 
with error :
DNS ErrorThere is a problem in DNS.  Configure the DNS setting.
Email Job is completed 
with error :
Po p 3  E r r o rThere is a problem in POP3.  Configure the POP3 setting.
Email Job is...

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Email Job is completed 
with error :
Po p 3There is a problem in POP3. Configure the POP3 setting.
Fa x U nit  E r ro rA problem has occurred in the fax unit. Unplug the power cord and plug it back in. If 
the problem persists, please call for service.
Fax Job is completed with 
error
IncompatiableThe receiving fax number is classified as junk 
fax number.Change the Junk Fax Setup option.
Fax Job is completed with 
error :
Communication ErrorThe machine has a communication problem. Ask the sender to...

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Hub is not supportedUSB hub device should not be connected with 
USB memory port.Remove the USB hub device from USB 
memory port.
Invalid CartridgeThe toner cartridge you have installed is not 
for your printer.Install a Dell-genuine toner cartridge, 
designed for your printer.
IP ConflictThe IP address is used by another user. Check the IP address or obtain a new IP 
address.
Load the following media 
in the [yyy]
Pa p e r  S i z e: [zzz]
Paper Type: [xxx]
Continue / CloseThere is no paper in the...