DELL 2355dn User Manual

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Clearing Jams in the DADF
When a document jams while it passes through the DADF, a warning message appears on the 
display.
 NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents.
1
Remove the remaining documents from the DADF.
If the document is jammed in the paper feed area:
aOpen the DADF cover.
bRemove the document by gently pulling it out.
cClose the DADF cover. Then reload the document into the DADF.
If the document is jammed in the paper exit area:
 

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aOpen the DADF cover.
bOpen the document input tray upwards and pull the document gently out of the 
DADF.
cRemove the document by gently pulling it out.
 

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dClose the DADF cover and the document input tray. Then load the documents back 
into the DADF.
If the document is jammed in the duplex path:
aOpen the DADF cover.
bOpen the DADF inner cover.
 

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cRemove the document by gently pulling it out.
dClose the DADF inner cover and the DADF cover. Then load the documents back 
into the DADF.
2If you cannot see the paper or cannot pull the jammed paper out, open the document 
cover.
3Remove the document from the feed area by carefully pulling it gently to the right.
 

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4Close the document cover. Then load the documents back into the DADF.
Clearing Jams in the Paper Tray
When a paper jam occurs, Pa p e r  J a m appears on the display. Refer to the table below to locate 
and clear the paper jam.
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps 
below to clear the jam. 
Operator Panel Message Location of Jam Go to
Paper jam in Tray 1
Paper jam in optional Tray 2
Paper jam in MPFPaper Feed Jam (tray 1)
Paper Feed Jam (optional...

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Paper Feed Jam (tray 1)
1Open and close the front cover. The jammed paper automatically exits the printer.
If the paper does not exit, go to the next step.
2Pull the paper tray open.
3Remove the paper by gently pulling it straight out.
 

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If you cannot see the paper or the paper does not move when pulled, check the fuser area. 
For more information, see 
Fu s e r  A re a  J a m. 
4Insert the paper tray into the printer until it snaps into place.
Printing automatically resumes.
Paper Feed Jam (optional tray 2)
1Pull the optional tray 2 open.
2Remove the jammed paper from the printer.
 

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If you cannot see the paper in this area or the paper does not move when pulled, go to the 
next step.
3Pull the tray 1 half way out.
4Pull the paper straight up and out.
5Insert the trays back into the printer.
Printing automatically resumes.
 

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MPF Jam
1If the paper is not feeding properly, pull the paper out of the printer.
2Open and close the front cover to resume printing.
Fuser Area Jam
 NOTICE: The fuser area is hot. Take care when removing paper from the printer.
1
Open the front cover and lightly pull the toner cartridge straight out.
2Remove the paper by gently pulling it straight out.
 

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3Replace the toner cartridge and close the front cover. 
Printing automatically resumes.
Paper Exit Jam
1Open and close the front cover. The jammed paper automatically exits the printer.
If the paper does not exit, go to the next step.
2Gently pull the paper out of the output tray.