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DELL 2355dn User Manual

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Fax Problems 
Condition Suggested solutions
Receiving fax calls are not being 
answered by the printer
•Receive Mode set to Te l mode. (manual receive mode) 
• The rings-to-answer setting might not be set correctly. (Under 
Ans/Fax mode, set the 
Ring to Answer to a digit greater than the Ring to Answer setting for the TAD.)
• The DPRD feature might be turned on, but you do not have the service, or you do 
have the service and the feature is not set correctly.
• The fax line cord might not be...

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Receiving Faxes are not been 
printed by the printerReceive Forward feature might be turned Off, try enabling this setting. You can set the 
printer to forward all incoming faxes to specified e-mail addresses. 
Please carry out Fax 
Line Test
 from Op-panel to confirm line status. See Testing Fax line connection.
The printer is not sending fax.• If your printer is on a PBX system, the PBX system might be generating a dial tone 
that the printer cannot detect.
• Fax Line might have signal integration...

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Copying Problems
The document stops in the 
middle of faxing.While faxing through DADF any documents smaller than 5.59 by 5.83 in. (142 by 148 
mm) or larger than 8.5 by 14 in. (216 by 356 mm) might result into jam inside DADF. 
See 
Clearing Jams in the DADF.
Out of Memory. You might be sending a fax that is too large, or the resolution might be too high.
Documents are not stored in the 
memory.There may not be enough memory to store the document. If the display shows a 
Memory Full message, delete...
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