Dell 2230d User Guide

							235.yy Paper jam
 - On
 - Blinking
 - Blinking
 - On
Remove the jam from the standard exit bin.
24x.yy Paper jam
 - On
 - On
 - On
 - On
Try one of the following:
Remove Tray 1.
Open the front door, and then remove the photoconductor kit and toner cartridge unit.
Remove Tray 2.
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							251.yy Paper jam
 - On
 - On
 - On
 - On
Remove the jam from the manual feeder.
Clearing jams behind the photoconductor kit and
toner cartridge
1Push the release button, and then lower the front door.
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							2Lift and pull the unit containing the photoconductor kit and the toner cartridge out of the printer. Set the unit
aside on a flat, clean surface.
Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit.
Use the cartridge handle whenever you are holding the cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
3Remove the jammed paper.
Note: If the paper is not easy to remove, then open the rear door to remove the paper.
4Align and reinstall the unit.
5Close the front door.
6Press  to continue printing.
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							Clearing jams from the standard exit bin
A paper size that is not supported for duplex printing can jam the standard exit bin.
To remove the jam, gently pull the sheet straight out of the standard exit bin.
Clearing jams from Tray 1
To see whether paper is jammed in or behind Tray 1, the standard tray:
1Remove Tray 1.
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							2Remove the jammed paper.
3If necessary, depress the lever to free the paper and remove the jam.
4Insert the tray.
5Press  to continue printing.
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							Clearing jams from Tray 2
To see whether paper is jammed in or behind Tray 2:
1Remove Tray 2.
2Remove the jammed paper.
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							3Insert the tray.
4Press  to continue printing.
Clearing jams in the manual feeder
Paper jammed in the manual feeder can usually be grasped and pulled straight out. If the jam cannot be removed
this way, check for jammed paper behind the photoconductor kit and toner cartridge unit. For more information,
see “Clearing jams behind the photoconductor kit and toner cartridge” on page 102.
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							Clearing jams behind the rear door
If the paper is exiting the printer, pull the paper out. If the paper is not exiting the printer:
1Push the release button, and then lower the front door.
2Pull open the rear door.
The paper may be jammed with one end caught in the standard exit bin.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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							3Remove the jammed paper.
4Close both the front and rear doors.
5Press  to continue printing.
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							Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, ensure the following:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The Ground Fault Circuit Interrupter (GFCI) has not tripped.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electronic equipment plugged into the outlet is working.
The printer is turned on. Check the printer power switch.
The printer cable is securely attached to the printer and the host computer, print server, or option.
All options are properly installed.
The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Solving printing problems
Jobs do not print
Try one or more of the following:
VERIFY THAT THE PRINTER IS READY TO PRINT
Ensure that the  light is on before sending a job to print.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
CHECK TO SEE IF THE TRAY IS EMPTY
Load paper in the tray.
ENSURE THAT YOU ARE USING A RECOMMENDED USB OR PARALLEL CABLE
For more information, contact Dell at support.dell.com.
ENSURE THAT THE PRINTER CABLES ARE SECURELY CONNECTED
Check that the cables are firmly connected to the printer. For more information, see the setup documentation that
came with the printer.
Troubleshooting
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