Dell 2230d User Guide

							Dell 2230d Laser Printer
Users Guide
November 2008 www.dell.com | support.dell.com
 
						

							Trademarks
Information in this document is subject to change without notice.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the
DELL logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc.
disclaims any proprietary interest in trademarks and trade names other than its own.
 
						

							Contents
Safety information.............................................................................9
Learning about the printer.............................................................10
Printer configurations........................................................................................................................................................10
Understanding the printer control panel...................................................................................................................13
Attaching cables..................................................................................................................................................................14
Understanding the printer menus................................................16
Paper menu...........................................................................................................................................................................16
Default Source menu..................................................................................................................................................................... 16
Size/Type menu ............................................................................................................................................................................... 16
Paper Texture menu ...................................................................................................................................................................... 18
Paper Weight menu ....................................................................................................................................................................... 19
Paper Loading menu ..................................................................................................................................................................... 20
Custom Types menu ...................................................................................................................................................................... 20
Universal Setup menu ................................................................................................................................................................... 21
USB menu...............................................................................................................................................................................22
Parallel menu........................................................................................................................................................................23
Settings menu.......................................................................................................................................................................24
General Settings menu ................................................................................................................................................................. 24
Setup menu ...................................................................................................................................................................................... 26
Finishing menu ................................................................................................................................................................................ 27
Quality menu .................................................................................................................................................................................... 29
PostScript menu .............................................................................................................................................................................. 30
PCL Emul menu ............................................................................................................................................................................... 30
Using the Finishing menu................................................................................................................................................32
Additional printer setup..................................................................33
Installing internal options................................................................................................................................................33
Accessing the system board to install internal options .................................................................................................... 33
Installing a memory card ............................................................................................................................................................. 34
Installing hardware options.............................................................................................................................................36
Installing a 250- or 550-sheet drawer ...................................................................................................................................... 36
Printing the printer settings configuration sheet....................................................................................................38
Interpreting the printer control panel lights.............................39
Understanding the printer control panel light sequences...................................................................................39
Understanding the primary light sequences ........................................................................................................................ 39
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							Understanding the secondary error light sequences ........................................................................................................ 46
Understanding the secondary paper jam light sequences ............................................................................................. 50
Loading paper and specialty media.............................................55
Setting the paper size and paper type.........................................................................................................................55
Configuring Universal paper settings..........................................................................................................................55
Loading the standard 250-sheet tray...........................................................................................................................55
Loading the optional 250- or 550-sheet tray.............................................................................................................59
Using the manual feeder..................................................................................................................................................60
Using the standard exit bin and paper stop..............................................................................................................61
Linking and unlinking trays.............................................................................................................................................62
Linking trays...................................................................................................................................................................................... 62
Unlinking trays ................................................................................................................................................................................. 62
Assigning a Custom Type  name ....................................................................................................................................... 63
Paper and specialty media guide..................................................64
Paper guidelines..................................................................................................................................................................64
Paper capacities............................................................................................................................................................................... 64
Paper characteristics...................................................................................................................................................................... 64
Unacceptable paper ...................................................................................................................................................................... 65
Selecting paper................................................................................................................................................................................ 66
Selecting preprinted forms and letterhead........................................................................................................................... 66
Using recycled paper and other office papers ..................................................................................................................... 66
Storing paper........................................................................................................................................................................67
Supported paper sizes, types, and weights...............................................................................................................67
Paper types and weights supported by the printer ........................................................................................................... 67
Paper sizes supported by the printer ...................................................................................................................................... 68
Setting up for local printing...........................................................70
Windows®................................................................................................................................................................................70
Installing the Printer Drivers ....................................................................................................................................................... 70
Installing Additional Printer Drivers ......................................................................................................................................... 70
Installing Additional Printer Software ..................................................................................................................................... 71
Macintosh®.............................................................................................................................................................................72
Mac OS X: Adding the Printer in Print Center or Printer Setup Utility ......................................................................... 72
Mac OS 9: Creating a Desktop Printer With Desktop Printer Utility ............................................................................. 72
Linux®.......................................................................................................................................................................................73
Software Overview..........................................................................74
Status Monitor Center........................................................................................................................................................74
Local Printer Settings Utility............................................................................................................................................74
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							Driver Profiler........................................................................................................................................................................75
Dell Printer Alert Utility......................................................................................................................................................76
Installing the Optional XPS Driver.................................................................................................................................76
Dell Toner Management System...................................................................................................................................77
Printing Status Window................................................................................................................................................................ 77
Dell Printer Supplies Reorder Application ............................................................................................................................. 77
Printing...............................................................................................79
Printing a document..........................................................................................................................................................79
Printing on both sides of the paper..............................................................................................................................80
Setting Jam Recovery.........................................................................................................................................................80
Printing specialty documents.........................................................................................................................................81
Tips on using letterhead............................................................................................................................................................... 81
Tips on using transparencies ...................................................................................................................................................... 82
Tips on using envelopes............................................................................................................................................................... 82
Tips on using labels........................................................................................................................................................................ 83
Tips on using card stock ............................................................................................................................................................... 83
Printing a booklet ........................................................................................................................................................................... 84
Printing information pages..............................................................................................................................................84
Printing the menu settings page .............................................................................................................................................. 84
Printing the print quality test pages ........................................................................................................................................ 84
Canceling a print job..........................................................................................................................................................85
Maintaining the printer...................................................................87
Ordering supplies................................................................................................................................................................87
Printer attached locally to a computer ................................................................................................................................... 87
Cleaning the exterior of the printer..............................................................................................................................87
Storing supplies...................................................................................................................................................................87
Conserving supplies...........................................................................................................................................................88
Extending the life of your toner cartridge..................................................................................................................88
Replacing supplies..............................................................................................................................................................89
Replacing the toner cartridge .................................................................................................................................................... 89
Replacing the photoconductor kit ........................................................................................................................................... 91
Moving the printer..............................................................................................................................................................94
Before moving the printer ........................................................................................................................................................... 94
Moving the printer to another location.................................................................................................................................. 94
Setting the printer up in a new location ................................................................................................................................ 95
Shipping the printer ...................................................................................................................................................................... 95
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							Administrative support...................................................................96
Adjusting Power Saver......................................................................................................................................................96
Restoring the factory default settings..........................................................................................................................96
Clearing jams.....................................................................................97
Avoiding jams.......................................................................................................................................................................97
Accessing jam areas............................................................................................................................................................98
Understanding jam lights and access locations.......................................................................................................98
Clearing jams behind the photoconductor kit and toner cartridge...............................................................102
Clearing jams from the standard exit bin.................................................................................................................104
Clearing jams from Tray 1..............................................................................................................................................104
Clearing jams from Tray 2..............................................................................................................................................106
Clearing jams in the manual feeder...........................................................................................................................107
Clearing jams behind the rear door...........................................................................................................................108
Troubleshooting.............................................................................110
Solving basic printer problems....................................................................................................................................110
Solving printing problems.............................................................................................................................................110
Jobs do not print ...........................................................................................................................................................................110
Multiple-language PDFs do not print ....................................................................................................................................111
Job takes longer than expected to print ..............................................................................................................................111
Job prints from the wrong tray or on the wrong paper .................................................................................................111
Incorrect characters print...........................................................................................................................................................111
Tray linking does not work ........................................................................................................................................................112
Large jobs do not collate ...........................................................................................................................................................112
Solving option problems................................................................................................................................................112
Option does not operate correctly or quits after it is installed ....................................................................................112
Drawers.............................................................................................................................................................................................113
Memory card ..................................................................................................................................................................................113
Solving paper feed problems.......................................................................................................................................113
Paper frequently jams .................................................................................................................................................................113
Paper jam lights remain on after jam is cleared ................................................................................................................114
Page that jammed does not reprint after the jam is cleared ........................................................................................114
Solving print quality problems....................................................................................................................................114
Isolating print quality problems ..............................................................................................................................................114
Blank pages .....................................................................................................................................................................................115
Characters have jagged or uneven edges ...........................................................................................................................116
Clipped images ..............................................................................................................................................................................116
Gray background ..........................................................................................................................................................................116
Ghost images..................................................................................................................................................................................116
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							Incorrect margins ..........................................................................................................................................................................117
Paper curl .........................................................................................................................................................................................117
Print is too dark..............................................................................................................................................................................118
Print is too light .............................................................................................................................................................................118
Skewed print...................................................................................................................................................................................119
Toner fog or background shading appears on the page ...............................................................................................119
Toner rubs off .................................................................................................................................................................................120
Toner specks ...................................................................................................................................................................................120
Transparency print quality is poor..........................................................................................................................................120
Streaked horizontal lines............................................................................................................................................................121
Streaked vertical lines .................................................................................................................................................................121
Solid black or white streaks appear on transparencies or paper.................................................................................122
Appendix..........................................................................................124
Dell Technical Support Policy.......................................................................................................................................124
Contacting Dell..................................................................................................................................................................124
Warranty and Return Policy...........................................................................................................................................125
Index.................................................................................................126
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							Safety information
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such
as the power supply cord or telephone, during a lightning storm.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY:  Use the handholds on the sides of the printer to lift it, and make sure your
fingers are not under the printer when you set it down.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: When accessing the system board, turn the printer off, and then unplug the power
cord from the wall outlet before continuing. If you have other devices attached to the printer, then turn them
off as well and unplug any cables going to the printer.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—POTENTIAL INJURY:  Before moving the printer, follow these guidelines to avoid personal injury
or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Safety information
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							Learning about the printer
Printer configurations
Basic model
The following illustration shows the printer front with its basic features or parts:
1Front door release button
2Paper stop
3Standard exit bin
4Printer control panel
5System board door
6Standard 250-sheet tray (Tray 1)
7Manual feeder door
8Front door
The following illustration shows the printer back with its basic features or parts:
Learning about the printer
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