Dell 2230d User Guide

Multiple-language PDFs do not print
The documents contain unavailable fonts.
1Open the document you want to print in Adobe Acrobat.
2Click the printer icon.
The Print dialog appears.
3Select Print as image.
4Click OK.
Job takes longer than expected to print
The job is too complex.
Reduce the complexity of your print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
Job prints from the wrong tray or on the wrong paper
Try one or more...

Make sure the printer is not in Hex Trace mode. If the “Hex Trace mode” light sequence appears, you must exit Hex
Trace mode before you can print your job. To exit Hex Trace mode, turn the printer off and back on.
Tray linking does not work
Make sure to do all of the following:
Load both Tray 1 and Tray 2 with the same paper size and type.
From Print Properties or the print dialog, change the Paper source to Automatically select.
Large jobs do not collate
Try one or more of the following:
CHECK THE...

CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1Turn the printer off.
2Unplug the printer.
3Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, reinstall it.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Drawers
These are...

FLEX, FAN, AND STRAIGHTEN THE PAPER BEFORE LOADING IT IN THE TRAY
ENSURE THAT THERE IS NOT TOO MUCH PAPER IN THE TRAY
The stack of paper you load must not exceed the maximum stack height indicated in the tray.
CHECK THE GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
Paper jam lights remain on after jam is cleared
The paper...

4Close the front door. The light sequence that represents the Home menu appears.
 - On
 - On
 - On
 - On
5Press and release  until you see the light sequence for print quality test pages, as indicated on the printer
settings configuration sheet.
6Press and hold  until all lights cycle.
After a few minutes, the print quality test pages print. The pages include:
An information page containing information about the device, the cartridge, margin settings, and minimum
stroke width, and a graphic for...

Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
Clipped images
Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Ensure that the Paper Size setting matches the paper loaded in the tray.
Gray background
If the printer is connected to a computer by a USB or parallel...

THE PHOTOCONDUCTOR KIT MAY BE DEFECTIVE
Replace the photoconductor kit. For more information, see “Replacing the photoconductor kit” on page 91.
CHECK THE PAPER SIZE AND PAPER TYPE SETTINGS
If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh.
From the Paper menu, change the paper size and paper type settings to match the paper loaded in the tray.
Incorrect margins
CHECK THE PAPER GUIDES
Move the guides...

Print is too dark
Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high.
From Print Properties, change these settings.
Note: This solution applies to Windows users only.
From the Quality menu, change these settings.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
Store paper in its original wrapper until you use it....

CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.
From Print Properties, change these settings.
Note: This solution applies to Windows users only.
From the Quality menu, change these settings.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough...

Toner rubs off
Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Ensure that the Paper Type setting matches the paper loaded in the tray.
CHECK THE PAPER TEXTURE SETTING
Ensure that the Paper Texture setting matches the paper loaded in the tray.
Toner specks
Try one or more of the following:
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 89.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support....