compaq prosignia 170 User Manual

MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Troubleshooting
Compaq Utilities & F10 Setup
>Preliminaries
>POST
>Clearing
Password
>Compaq Utilities
>Troubleshooting
without
Diagnostics
>Contacting
Compaq
Compaq Utilities contain several functions thatDetermine if various computer devices are recognized by the system 
and are operating properly.
l   
Provide...

All information and setting in Computer Setup are accessed from the File\
, 
Security, or Advanced menus. The items on each of these menus are 
described in this section. 
To use Computer Setup:Turn on or restart the computer.
1.  
When the blinking cursor appears in the upper-right corner of the 
screen,  press F10 .2.  
To change the language,  press F2.3.  
To view navigation information,  press F1.4.  
To return to the Computer Setup menu from anywhere in Computer 
Setup, press ESC .5.  
Select the...

Password optionsEnable/disable 
QuickLock 
QuickLock on Suspend 
QuckBlank 
Lock keyboard and mouse at power-on 
To enable Quicklock on Suspend or 
QuckBlank, Quicklock must be enabled first.
Device securityEnable/disable 
Ports or diskette drives 
Diskette write 
CD or diskette startup 
Settings for DVD can be entered in the CD 
field.
System IDsEnter identification numbers for the 
computer, a docking base, and battery packs.
Selecting from the Advanced Menu
Use the following table as a reference in...

Testing other components may be inconclusive.
Displaying System Information
To display system information:Select Start -> Settings -> Control Panel -> Compaq 
Diagnostics
1.  
Select Categories, then select a category from the drop-down list.2.  
To save the information, select  File -> Save As.3.  
To print the information, select  File -> Print.4.  
To close Compaq Diagnostics for Windows, select  File -> Exit.5.  
Running a Diagnostic Test
To run a diagnostic test:Select  Start ->Settings -> Control...

Return to the top.
  

MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Troubleshooting
Without Diagnostics
>Preliminaries
>POST
>Clearing
Password
>Compaq
Utilities
>Troubleshooting 
without 
Diagnostics
>Contacting
Compaq
This section provides information about how to identify and correct some\
 
common hardware, memory, and software problems. It also explains several\
 
types of...

Is the computer connected to an external power source, or does it have 
a fully charged battery pack installed?l   
Are all cables connected properly and securely?l   
Did the diskette drive contain a nonbootable diskette when you turned 
on the computer?l   
Have you installed all the needed device drivers? For example, if you 
are using a mouse, you may need to install a mouse device driver.l   
Are printer drivers installed for each application?l   
Eliminating the typical problems described in this...

MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Troubleshooting
Contacting Compaq Support
>Preliminaries
>POST
>Clearing
Password
>Compaq
Utilities
>Troubleshooting
without
Diagnostics
>Contacting 
Compaq
Obtain the following information before contacting Compaq Support:Product name
l   
Product  serial numberl   
Purchase datel   
Conditions under which the...

MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Troubleshooting
Without Diagnostics: Solving Minor Problems
Click on a link below for Troubleshooting information on:
>Audio>Keyboard
>Battery>Modem
>CD/DVD drive>PC Card
>Diskette/LS
120
>Power
>Hard Drive>Screen
>Infrared>USB
Solving Audio Problems
ProblemPossible CauseSolution
Computer does not 
beep after the...

External microphone 
does not work.You are using the wrong 
type of microphone or 
microphone plug for the 
computer.Check to see if you are using 
a monophonic electret 
condenser microphone with a 
3.5-mm plug.
The microphone may 
not be connected 
properly.Ensure that the microphone 
plug is properly connected to 
the mono microphone jack.
Sound source not 
selected.Ensure that microphone is 
selected as the recording 
source in Control Panel  ->
Multimedia  and that the
recording level is adjusted....