compaq prosignia 170 User Manual

Initiate Hibernation or turn 
the computer off until AC 
power or a fully charged 
battery is available.
Computer battery 
charge light blinks to 
indicate low battery 
condition, but 
computer does not 
beep.Volume turned down too low.Turn up the volume using 
the Fn+F5 hotkeys.
Battery pack will not 
charge.Battery pack was exposed to 
temperature extremes.Allow time for the battery 
pack to return to room 
temperature.
Battery pack is already 
charged.No action required.
Battery pack has exceeded 
its...

Battery pack is warm 
after charging.Warming occurs during 
charging.No action required.
Return to the top.
 
Solving CD and DVD Problems
ProblemPossible CauseSolution
Drive cannot read a disc.Disc is not properly 
seated in the drive.Open the loading tray, insert 
the disc, then close the tray.
Disc is loaded in the 
loading tray upside 
down.Open the loading tray, turn 
over the disc (label facing 
up), then close the tray.
Disc has a scratch on its 
surface.Insert a different disc.
CD-ROM drive or...

Diskette is write-protected.Use another diskette that is 
not write-protected or 
disable the write-protect 
feature.
Writing to the wrong drive.Check the drive letter in your 
path statement.
Not enough space is left on 
the diskette.Save the information to 
another diskette.
Drive is disabled.Enable the proper drive 
through Device Manager.
Disable diskette write ability is 
turned on.Run Computer Setup. Select 
the Storage icon. Make sure 
Disable diskette write ability 
is not checked.
System cannot...

Run ScanDisk on the drive.
The drive was inserted while 
system was on or in Suspend 
or Hibernation.Shut down the computer 
before inserting removing a 
hard drive.
DriveLock settings 
cannot be accessed 
in Computer Setup.The DriveLock settings are 
accessible only when you 
enter Computer Setup by 
turning on (not restarting) 
the computer.Completely turn off the 
computer. Turn the 
computer back on, then 
run Computer Setup by 
pressing F10 when the
blinking cursor light 
appears upper-right on the...

There is a parity 
conflict.Select the same parity setting for 
both computers
Cannot transmit 
data.Direct sunlight, 
fluorescent light, or 
flashing incandescent 
light is close to the 
infrared connections.Remove the interfering light 
source(s).
There is interference 
from other wireless 
devices.Keep remote control units such as 
wireless headphones and other audio 
devices away from the infrared 
connections.
There is a physical 
obstruction in the way.Do not place objects that will 
interfere with...

MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Troubleshooting
Without Diagnostics: Solving Minor Problems
Click on a link below for Troubleshooting information on:
>Audio>Keyboard
>Battery>Modem
>CD/DVD drive>PC Card
>Diskette/LS 120>Power
>Hard Drive>Screen
>Infrared>USB
Solving Keyboard Problems
ProblemPossible CauseSolution
Screen is blank and 
keyboard is...

Call Waiting has not 
been disabled.Disable Call Waiting: 
1. Select Start -> Setting
->  Control  Panel  -> select
Modems. 
2. From the General tab of 
the Modems Properties page, 
select Dialing Properties. 
From the My Locations tab of 
the Dialing Properties page, 
check the box labeled This 
location has call waiting. 
Select *70, 70#, or 1170 
from the drop-down list to 
disable call waiting.
There is noise or 
excessive traffic on the 
phone line.Try connecting at a later 
time.
Modem not...

Phone line noise causing 
a disconnection.Hang-up Delay S 
Register (S10) set too 
low.Change S10 default to 150. 
To set S10=150: 
1. Select Start ->
Programs  -> Accessories
->  HyperTerminal , then go
to Command Mode. 
2. Type ATS10=150 and 
press  Enter.
This command causes the 
modem to take longer to 
disconnect even if there is 
noise on the line.
No dial tonePhone service is not 
connected to the 
telephone wall jack.Verify that service from the 
local phone company by 
following these steps: 
1....

Modem does not connect 
at highest speed.Line conditions in your 
area or in the area you 
are calling may not 
support the highest 
connect speeds.Have your telephone line 
checked by your local 
telephone service 
provider.Try dialing an 
alternate telephone number 
for the service you are 
using.
Another device on your 
telephone line may be 
causing interference.Hang up an extension 
telephone and disconnect 
any other devices that may 
be using the same telephone 
line, then redial.
The service or...

inserted.Ensure that the PC Card is 
inserted in the correct 
orientation. Insert the card gently 
to prevent damage to the pins.
Speakers are turned 
off or volume is 
turned down.Adjust the volume control on the 
computer.
PC Card or card 
driver is not PCMCIA 
compliant.Contact your Compaq authorized 
dealer, reseller, or service 
provider for a list of PC Cards 
tested successfully in Compaq PC 
Card platforms.
Computer beeps only 
once when a PC Card is 
inserted.The computer beeps 
once to indicate...