compaq prosignia 170 User Manual

							MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Welcome to the Maintenance & Service Guide (MSG) forthe
Compaq Prosignia 170 Series Computer.
This is an online guide designed to serve the needs of those whose job i\
t is to repair Compaq products.
Please first read the Legal Notice which contains copyright and trademark
information.
Then read the  How to Use this Guide  section, which shows symbol conventions,
technician notes, and the serial number location for the unit.
  
Click here for information on the computers  Battery pack and other Power Management
information.
This MSG will be periodically maintained and updated as needed.
To report a technical problem, contact your Regional Support Center or I\
M Help Center.
For content comments or questions, contact the  Editor.
  
						

							MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Legal Notice
The information in this guide is subject to change without notice. 
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORI\
AL 
ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIA\
L 
DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATER\
IAL. 
This guide contains information protected by copyright. No part of this \
guide may be 
photocopied or reproduced in any form without prior written consent from\
 Compaq Computer 
Corporation. 
© 2000 Compaq Computer Corporation. 
All rights reserved. Printed in the U.S.A. 
Compaq, Prosignia Series Registered U. S. Patent and Trademark Office. 
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Co\
rporation. 
Windows 98 is a trademark of Microsoft Corporation. 
The software described in this guide is furnished under a license agreem\
ent or nondisclosure 
agreement. The software may be used or copied only in accordance with th\
e terms of the 
agreement. 
Product names mentioned herein may be trademarks and/or registered trade\
marks of their 
respective companies. 
Maintenance and Service Guide--Compaq Prosignia Notebook 170
Third Edition (May 2000) 
Compaq Computer Corporation
  
						

							MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
How to use this GuidePreface
This Maintenance and Service Guide is a troubleshooting guide that can b\
e used for reference when servicing the Compaq 
Prosignia Series Portable Computers. 
Compaq Computer Corporation reserves the right to make changes to the Co\
mpaq Prosignia Series Portable Computers 
without notice.
Symbols
The following words and symbols mark special messages throughout this gu\
ide:
WARNING:   Text set off in this manner indicates that failure to follow dir\
ections in the warning could result in
bodily harm or loss of life.
 
CAUTION:   Text set off in this manner indicates that failure to follow dir\
ections could result in damage to
equipment or loss of data.
 
IMPORTANT: Text set off in this manner presents clarifying information or specific \
instructions.
 
NOTE:Text set off in this manner presents commentary, sidelights, or interest\
ing points of information.
 
Technician Notes
WARNING:   Only authorized technicians trained by Compaq should repair this\
 equipment. All troubleshooting
and repair procedures are detailed to allow only subassembly/module leve\
l repair. Because of the complexity 
of the individual boards and subassemblies, the user should not attempt \
to make repairs at the component 
level or to make modifications to any printed circuit board. Improper re\
pairs can create a safety hazard. Any 
indications of component replacement or printed circuit board modificati\
ons may void any warranty
 
Serial Number
When requesting information or ordering spare parts, the computer serial\
 number should be provided to Compaq. The serial 
number is located on the bottom of the computer. 
						

							 
Locating Additional Information
The following documentation is available to support this product:Compaq Prosignia Series Portable Computer documentation set
l   
Introducing Windows 98 Guidel   
Introducing Windows 2000 Professional Guidel   
Service Training Guidesl   
Compaq Service Advisories and Bulletinsl   
Compaq QuickFindl   
Compaq Service Quick Reference Guidel   
  
						

							MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Product Description
Index Page
>Models
>Features & Controls
>Front Bezel Buttons:
Pointing Stick Model
>Front Bezel Buttons:
TouchPad Model
>Front Bezel Lights
>Left Side
Components
>Right side
Components
>Bottom of Unit
>Rear Connectors
>Power Management
Compaq Prosignia Notebook 170
  
						

							MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Troubleshooting
Index Page
Follow these basic steps when beginning the troubleshooting process:
Complete the Preliminary steps .1.  
Run the Power-On Self-Test  (POST).2.  
Run Computer Setup .3.  
If you are unable to run POST or if the problem persists after running P\
OST, perform the
recommended actions described in the  Troubleshooting without Diagnostics section.
Follow these guidelines when troubleshooting: Complete the recommended actions in the order in which they are given.
l   
Repeat  POST after each recommended action until the problem is resolved and the err\
or
message does not return.l   
When the problem is resolved, stop performing the troubleshooting steps \
and do not 
complete the remaining recommended actions.l   
Refer to Chapter 5 for recommended removal and replacement procedures.l   
NOTE: If the problem is intermittent, check the computer several times to veri\
fy 
that the problem has been solved.
  
						

							MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Removal & Replacement
Index Page
Removal & Replacement Preliminaries
Removal & Replacement Procedures
  
						

							MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Illustrated Parts Catalog
Index Page
This section helps identify the number associated with each item(s) fo\
r the Compaq ProsigniaSeries Portable Computers. These Numbers are used to order replacement p\
arts.
Main System Components
Mass Storage Devices
Miscellaneous Parts
Documentation & Software
  
						

							MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Specifications
Index Page
This chapter covers the following specifications of Compaq Prosignia Ser\
ies PortableComputers. Click on a link to go to a particular specification:
Physical &
Environmental
Display
Hard Drives
CD/DVD Drives
Diskette Drive
Battery Pack
Modem
System Memory
System Interrupts
System DMA
System I/O
Pin Assignments
  
						

							MAINTENANCE & SERVICE GUIDE
PROSIGNIA NOTEBOOK 170
INDEX PAGELEGAL NOTICEHOW TO USE THIS GUIDEPRODUCT DESCRIPTION
TROUBLESHOOTINGREMOVAL & REPLACEMENTILLUSTRATED PARTS CATALOGSPECIFICATIONS
Specifications
Physical & Environmental
Physical & 
Environmental
Display
Hard Drives
CD/DVD
Drives
Diskette Drive
Battery Pack
Modem
System
Memory
System
Interrupts
System DMA
System I/O
Pin
Assignments
 U.S.Metric
Dimensions  
Height 
Depth 
Width12.4 in. 
1.1 in. 
9.8 in.31.4 cm 
2.8 cm 
24.9 cm
Weight 
(minimum 
weight, actual 
weight varies 
with 
configuration)
5.3 lbs.2.09 kg
Battery 
Nominal 
operating voltage 
Average 
operating power 
Peak operating 
power
14.4V (8-cell), 10.8V (6-cell) 
15 W 
30 W
Temperature 
Operating 
Nonoperating50 to 
104°F 
-4 to 
140°F
10 to 40°C 
-20 to 60°C
Relative 
Humidity 
(noncondensing) 
Operating 
Nonoperating
10 to 90% 
5 to 95%
Altitude 
(nonpressurized 
environment) 
Operating 
Nonoperating
0 to 
10,000 ft 
0 to 
30,000 ft
0 to 3048 m 
0 to 9144 m
Shock 
Operating 
Nonoperating
10 G, 11 ms, half sine 
240 G, 2 ms, half sine