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compaq lte elite User Manual

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Page 61

incorrect.
---------------------------------------------------------------------------
Screen is blank. QuickBlank is initiated. Enter password to exit
QuickBlank.
-------------------------------------------------------
Another screen blanking Press any key and/or enter
utility may be password.
installed.
-------------------------------------------------------
Screen save was Press any key or click the
initiated by Power mouse.
Management due to lack
of user activity....

Page 62

computer back on.
---------------------------------------------------------------------------
Internal display Display function was Press the Fn + F4 keys to
is blank and the switched to the external activate the internal
screen on an monitor. display. Press the keys
external monitor again to display information
displays simultaneously. **
information.
---------------------------------------------------------------------------
Distorted or The ANSI.SYS driver is Add the ANSI.SYS driver to
garbled not in...

Page 63

---------------------------------------------------------------------------
The light tubes Display switch is stuck Remove keyboard cover and
on the edge of in the off position. inspect the display switch.
the display panel Replace the following one
light up at a time until switch has
momentarily when proper movement:
unit is powered 1. Display switch spring.
up, but turn off 2. Keyboard cover.
during or after
POST. Power LED
lights up on
front of unit but
not on top. ***...

Page 64

Improper display cable Reseat the display cable to
connections. the following one at a time
until the problem is solved:
1. Inverter board.
2. System board.
3. Display panel.
-------------------------------------------------------
Defective inverter Replace the inverter board.
board. ****
-------------------------------------------------------
Defective display cable. Replace the display cable.
****
-------------------------------------------------------
Defective display panel. Replace the display...

Page 65

parts one at a time until
the problem is solved:
1. Display switch spring.
2. Keyboard cover.
-------------------------------------------------------
Defective power Replace power interface
interface board. board.
-------------------------------------------------------
Defective system board. Replace system board.
---------------------------------------------------------------------------
* On the color STN models, brightness is adjusted with the control
slide on the right, and contrast is adjusted with...

Page 66

Problem Probable Cause Solution(s)
===========================================================================
A new device is Computer Setup has not Run Computer Setup.
not recognized as been run to configure
part of the the new device.
computer system.
-------------------------------------------------------
Cable(s) of new external Ensure that all cables are
device are loose or properly and securely
power cables are connected.
unplugged.
-------------------------------------------------------
Power...

Page 67

keypad on turned on. enable the Num Lock function
computer keyboard and embedded numeric keypad.
is disabled.
---------------------------------------------------------------------------
Embedded numeric External numeric keypad Disconnect the external
keypad is is connected to the numeric keypad from the
disabled and Num computer. computer.
Lock function is
on.
---------------------------------------------------------------------------
External keyboard External keyboard is not Ensure that the external...

Page 68

o Ensure that the network cable is securely attached to the expansion base.
A loose cable is the most common cause of network problems. If the cable
is loose, secure it and see if the computer communicates with the
network.
o Ensure that the I/O address and interrupt level do not conflict with
another option.
o Determine whether another computer other than the computer currently in
use has communicated with the network from the expansion base. If so,
determine whether anything was added or changed that...

Page 69

Table 2-24. Network Problems
===========================================================================
Problem Probable Cause Solution(s)
===========================================================================
Computer Setup The computer is not Dock the computer in the
does not detect docked in the expansion expansion base to use the
the network base. network interface.
interface. -------------------------------------------------------
There is a conflict Run Computer Setup and
between the network...

Page 70

There is a problem with Ensure that the cable and
the cable or a device at device at the other end of
the other end of the the network connection are
cable. operating properly.
-------------------------------------------------------
There is a general Ensure that the network you
network failure. are connected to is running
and has not experienced any
errors or problems that
would prevent connection.
-------------------------------------------------------
The files for the Reinstall the network
network...
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