Comdial Non-LCD Station Users Guide
Have a look at the manual Comdial Non-LCD Station Users Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 133 Comdial manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
You can store feature access codes at programmable buttons to provide yourself with one-button access to features that you use often. TheQuick Reference Guideat the end of this book contains a list of feature codes. ·To create a feature access button, 1. PressINTERCOM. 2. DialSS3. 3. Press programmable button to choose storage location. 4. Dial the access code for the feature. 5. Press next location button and store next feature code. 6. Repeat previous step until all desired feature codes are stored. 7. PressSPEAKERto end. For example, the access code for the group call pick up feature is#4.To program this feature, pressINTERCOM,dialSS3, press the desired programmable button, dial#4, and pressSPEAKER. GCA70–313 Programming Your Telephone Station Users Guide 9 – 5
9.5 Storing The Response Message Button You may program aRESPONSE MESSAGEbutton, which allows you to send an LCD message to a caller who has initiated a SOHVA or intercom call from an LCD telephone, or to send an LCD message to another LCD telephone that you call and receive a busy signal or no answer. AfixedRESPONSE MESSAGEbuttons sends the same preselected message every time; you can program multiple fixedRESPONSE MESSAGEbuttons at your station. If, for example, you know that you want to send the messageI Will Call Backevery time you receive a SOHVA you cannot respond to, program a fixedRESPONSE MESSAGEbutton with that message and label the button accordingly. You may save as many different fixedRESPONSE MESSAGEbuttons as you need in order to respond instantly with the appropriate LCD message for any calling situation. ·To store a fixed RESPONSE MESSAGE button, 1. PressINTERCOM. 2. DialSS6. 3. Press programmable button forRESPONSE MESSAGEbutton location. 4. Dial message number (01–30)fromlistofmessages. 5. Press#to save programming. 6. PressSPEAKERto end. 7. Label button location. Programming Your Telephone GCA70–313 9 – 6 Station Users Guide
Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console The IB24X, IB48X, and IB64X consoles have additional buttons and status lights that extend the memory button capability of a companion telephone. You can program the buttons for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) using instructions provided in chapter 9,Programming Your Telephone. When the installer assigns a DSS/BLF console to a station port, the system recognizes it as such and automatically clears the console buttons so you can store numbers at the buttons as you need them. 10 ib64x IB64X DSS/BLF Console GCA70–313 DSS/BLF Console Station Users Guide 10 – 1
10.1.1 Accessing The Button Levels The IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupling the consoles’ button capacity. The four buttons at the bottom of each console allow you to select which button level is currently active. To change button levels, press one of the buttons at the bottom of the console. The leftmost button activates level 1, the next button activates level 2, etc. A light beside the appropriate button lights to indicate which level is currently active. ib48x Level access buttons IB48X DSS/BLF Console ib24x Level access buttons IB24X DSS/BLF DSS/BLF Console GCA70–313 10 – 2 Station Users Guide
Troubleshooting Your Telephone Symptom Possible Cause INTERCOM light flashing. Your messaging is set. Press INTERCOM,thendial#02and hang up. Station is ringing with ringer off HOLD light flashing with no line on hold.Another telephone has activated your message waiting light. Press INTERCOMandthenpress HOLDto retrieve message. This action will call party who activated light. Once you have received a message, party who activated light (while still talking to you) must pressINTERCOMto turn off the light. MUTE light on. MUTE is activated. To cancel, pressMUTE. SPEAKER light on steady. Background music feature activated even thought the system does not provide background music. To cancel, press INTERCOMthen dial#1. Error Tone (three steady tones)May occur when incorrect buttons are pressed during speed dial programming. For example, if a button has a line assigned to it, or was not enabled for speed dial programming by the installer. If you cannot receive a voice announce call.Voice announce block is activated. To cancel, pressINTERCOM then dial#2. 11 GCA70–313 Troubleshooting Your Telephone Station Users Guide 11 – 1
Index A AccessCodes,Storing ............................ 9–4—9–5 AccessingTheButtonLevelsOnDSS/BLFConsoles ........ 10–2 AdjustingTheTelephonePedestal........................ 1–11 AnsweringCalls....................................... 2–1 AnsweringIntercomCalls ............................... 2–1 AnsweringOutsideCalls ................................ 2–1 AnsweringSOHVACalls................................ 2–2 AutomaticRedialFeature.......................... 3–4—3–5 B BlockingVoiceAnnounceCalls........................... 7–1 ButtonLevels,AccessingOnDSS/BLFConsoles............ 10–2 C Call, Listening Over The Telephone Speaker................ 7–3 CallWaiting ......................................... 3–10 Calls,AnsweringIntercom............................... 2–1 Calls,AnsweringOutside................................ 2–1 Calls, Blocking Voice Announce.......................... 7–1 Calls,Conferencing .................................... 6–1 Calls,DivertingToAnotherStation........................ 7–2 Calls,ForwardingToAnotherStation ...................... 7–3 Calls,Holding......................................... 4–1 Calls,Making......................................... 3–1 Calls,MakingIntercom ................................. 3–6 Camping On At A Busy Station And Waiting ForAnAutomaticCallback ............................ 3–8 Camping On At A Busy Station And Waiting ForAnAnswer ..................................... 3–10 Camping On At An Idle Station And Waiting ForAnAutomaticCallback ............................ 3–9 ConferencingCalls..................................... 6–1 Conferencing Telephones Together........................ 6–1 D DialingAutomatically ............................ 3–1—3–2 DialingManually ...................................... 3–3 DivertingIncomingCallsToAnotherStation................ 7–2 GCA70–313 Index Index – 1
Do Not Disturb Condition, Setting At Your Station............ 7–9 DSS/BLFConsoles,AccessingButtonLevelsOn............ 10–4 DSSNumbers,Storing.................................. 9–4 F FeatureButtons,StoringThe....................... 9–4—9–5 ForwardingCalls ...................................... 7–3 G GroupListening ....................................... 7–4 H Hold,PlacingCallsOn............................ 4–1—4–2 I IMISTModule ....................................... 7–10 IntercomCalls,Answering............................... 2–1 IntercomCalls,Making ........................... 3–6—3–7 Introducing The Telephone............................... 1–1 K KnowingYourTelephone’sFunctions................ 1–7—1–8 L LastNumberRedial.................................... 3–3 LCDMessages,Sending ................................ 8–3 LightingTheMessageWaitingLight....................... 8–2 Lights,UnderstandingWhatTheyMean............. 1–9—1–10 LineGroups,Using .................................... 3–5 ListeningToACallOverTheTelephoneSpeaker............. 7–4 M MakingAHotTransfer.................................. 5–3 MakingASOHVA .................................... 3–11 MakingCalls.......................................... 3–1 MakingIntercomCalls............................ 3–6—3–7 MessageWaitingLight,LightingThe ...................... 8–2 Messages,SendingAndReceivingNon-Verbal............... 8–1 Messages,SendingLCD ................................ 8–3 Music, Using Background............................... 7–9 MutingYourTelephone ................................. 7–4 Index GCA70–313 2–Index
O OutsideCalls,Answering................................ 2–1 P ParkingCalls.......................................... 4–3 Pedestal,Adjusting.................................... 1–11 Personal Ringing Tones, Setting Your...................... 7–8 PlacingCallsOnHold .................................. 4–1 ProgrammingForSpeedDialing.......................... 9–1 ProgrammingYourTelephone ............................ 9–1 Q Queuing.............................................. 3–6 QuickReferenceGuide .................... QuickReference–1 R RedialFeature,Automatic ......................... 3–4—3–5 RedialingAPreviouslyDialedNumber............... 3–3—3–4 RedialingASavedNumber .............................. 3–4 RedialingLastDialedNumber............................ 3–3 RespondingToASOHVA ............................... 2–2 ResponseMessageButton,StoringThe..................... 9–6 S SavedNumberRedial............................. 3–3—3–4 SendingAndReceivingNon-VerbalMessages............... 8–1 SendingLCDMessages................................. 8–3 Setting A Do Not Disturb Condition At Your Station.......... 7–5 SettingTheVolumeControl........................ 7–6—7–8 SettingYourPersonalRingTones ......................... 7–8 SOHVA,MakingA.................................... 3–11 SOHVA, Responding To................................. 2–2 Speakerphone,UsingYour......................... 1–3—1–4 SpeedDialNumbers,Storing............................. 9–2 SpeedDialing,ProgrammingFor.......................... 9–1 StoringAccessCodes............................. 9–4—9–5 StoringDSSNumbers .................................. 9–3 StoringSpeedDialNumbers ............................. 9–2 StoringTheFeatureButtons........................ 9–4—9–5 StoringTheResponseMessageButton..................... 9–6 Subdued Off-Hook Voice Announcement, Making A......... 3–11 GCA70–313 Index Index – 3
Subdued Off-Hook Voice Announcement, Responding To...... 2–2 T Telephone Pedestal, Adjusting The....................... 1–11 Transfer,MakingAHot ................................. 5–3 TransferringCalls...................................... 5–1 TransferringCalls—Screened ............................ 5–1 TransferringCalls—Unscreened .......................... 5–2 Troubleshooting Your Telephone......................... 11–1 U UnderstandingWhatTheLightsMean .............. 1–9—1–10 Using Background Music................................ 7–9 UsingLineGroups..................................... 3–5 Using The Other Telephone Features....................... 7–1 UsingThisGuide ................................ 1–1—1–2 Using Your Speakerphone......................... 1–3—1–4 V Voice Announce Calls, Blocking.......................... 7–1 VolumeControl,SettingThe ....................... 7–6—7–8 W WaitingForALine..................................... 3–6 Index GCA70–313 4–Index