Comdial Non-LCD Station Users Guide
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2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 * SPEAKER MESSAGE TRNS/CONF HOLDMUTETAP R Message Button* TAP Button* Transfer/Conference Button* Speaker Button* Mute Button* Hold Button* Dialpad* Line Buttons, DSS/BLF Buttons Programmable Buttons Telephone SpeakerHandset Volume Down SCS001Volume Up Microphone Opening Intercom Button* *NOTE: These are default button locations. Your system installer may have reprogrammed these buttons to better suit your needs. Impact SCS 8212S Speakerphone 2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 * SPEAKER MESSAGE TRNS/CONF HOLDMUTETAP R Message Button* TAP Button* Transfer/Conference Button* Mute Button* Hold Button* Dialpad* Line Buttons, DSS/BLF Buttons Programmable Buttons Handset Volume Down SCS002Vo l u m e U p Intercom Button* *NOTE: These are default button locations. Your system installer may have reprogrammed these buttons to better suit your needs. Impact SCS 8212N Telephone GCA70–313 Introducing The Telephone Station Users Guide 1 – 5
imp001 Speaker Dialpad MUTE SHIF TSPEAKERINTERCOMTRNS/CNFTAP HOLD OPERTUV PRS WXYDEF ABC QZ MNO JKL GHI0 8 79 3 2 1 # 6 5 4 R Transfer/ Conference Button Message Wa i t i n g Light Hold ButtonTAP ButtonIntercom ButtonSpeaker ButtonMute ButtonShift Button Volume Down Line Buttons, DSS/BLF Buttons, Programmable Buttons Handset Microphone Opening Volume Up Connectors On Bottom Of TelephoneLine CordHandset! Impact 8112S Speakerphone 12 3 4 78 0 #9 56QZ ABC DEF MNO WXY GHI PRSTUV OPER JKL TRNS/CNF HOLDTA P INTERCOM R Dialpad Line Buttons, DSS Buttons, Programmable Buttons Transfer/ Conference Button Hold ButtonTAP Button Intercom Button IMP002 Handset Impact 8112N Telephone Message Wa i t i n g LightMUTE SHIFTSPEAKERINTERCOMTRNS/CNFTAP HOLD OPERTUV PRS WXYDEF ABC QZ MNO JKL GHI08 793 2 1 # 6 5 4 INL001 RLine Buttons, DSS/BLF Buttons, Programmable Buttons Hold ButtonTA P B u t t o nIntercom ButtonSpeaker ButtonMute Button DialpadSpeaker Transfer/ Conference Button Shift Button Volume Down Handset Microphone Opening Volume Up Connectors On Bottom Of Telephone Line CordHandset ! Impact 8124S Speakerphone Introducing The Telephone GCA70–313 1 – 6 Station Users Guide
1.4 Knowing Your Telephone’s Functions Your telephone provides many versatile features for your use. These features are explained in terms of what they allow you to do. Refer to section 1.5,Understanding What The Lights Mean, for information about the lights associated with your telephone’s buttons. Hold Button •Places a line or Intercom call on hold. •Stores pauses in number sequences during programming. Intercom Button •Selects an intercom path. •Allows you to initiate many of the telephone’s features. Message-Waiting Light •Indicates that a message awaits pick up. Microphone Opening •Allows hands-free operation of speakerphone (not available on 8112N and 8212N). Mute Button •Keeps the person on the line from hearing your conversation (not available on 8112N). Programmable Buttons •Allow you to store numbers for automatic dialing functions. •Allow you to store telephone extension numbers for Direct Station Selection (DSS). •Indicate which lines are either in use, ringing, or on hold. Shift Button •Allows you to enter a second tier for storing and/or automatically dialing speed dial numbers. That is, you can store two speed dial numbers at every programmable button location—one in the regular tier and one in the second tier. You activate the shift function by pressing this button and turning the shift light on before storing or automatically dialing a speed dial number from the second tier. GCA70–313 Introducing The Telephone Station Users Guide 1 – 7
Speaker (not available on 8112N and 8212N) •Sounds distant party’s voice. •Sounds ringing and call-in-progress tones. Speaker Button (not available on 8112N and 8212N) •Turns your speaker on or off. •Disconnects a call when you are on a handsfree call. •Ends or cancels programming. TAP Button •Recalls dial tone or generates a hookflash. •Retrieves held calls or last call placed on hold. Transfer/Conference Button •Transfers calls •Sets up conference calls. Volume Control •Regulates the volume of the ringer, speaker, handset, headset, background music, and group listening mode. Introducing The Telephone GCA70–313 1 – 8 Station Users Guide
1.5 Understanding What the Lights Mean The lights (LEDs) on your telephone indicate the status of lines, features, and intercom. Next to a Direct Station Select (DSS)/ Busy Lamp Field (BLF) button: •Steady red = station is in use. •Flashing red = station is receiving a call. •Winking red = message-waiting light set for you by station associated with that DSS button. Next to a line button: •Steady green = line is in use at your station. •Steady red = line is in use at another station. •Flashing red = your line is ringing. •Flashing orange = your line is ringing and will be answered when you lift the handset. •Winking green = line is on hold at your station. •Winking red = line is on hold at another station •Fluttering orange = line has recalled from hold at your station. •Fluttering red = line has recalled from hold at another station. Next to a fixed feature or programmable feature button: •Steady red = the feature is on. •Steady off = the feature is off. Next to an INTERCOM button: •Steady green with a quick flash = you are using your intercom. •Winking red = a message is set on your telephone for others to receive when calling. •Flashing orange = another station is calling you. Above the HOLD button: •Fluttering red = message awaits pick up. •Winking green = a line is on hold at your station. GCA70–313 Introducing The Telephone Station Users Guide 1 – 9
Above the SPEAKER button: •On steady (with telephone on hook and busy) = speakerphone mode is active. •On steady (with telephone on hook and idle) = background music is turned on. •Flashing = feature viewing and programming is in progress. Above the MUTE button: •On steady = called party cannot hear your conversation. Above the SHIFT button: •On steady = shift mode is activated to allow access to second level speed dial numbers programmed at DSS button locations. Introducing The Telephone GCA70–313 1 – 10 Station Users Guide
1.6 Adjusting The Telephone Pedestal (Models 8212S and 8212N only) Your telephone has an adjustable pedestal to allow you to select the most comfortable viewing angle. When you receive the telephone, the pedestal is in its lowest position—flush against the pedestal. ·To adjust the pedestal, 1. Grasp the rear of the pedestal base firmly with one hand while lifting the rear portion of the telephone upward with your other hand. 2. While pivoting the telephone upward with one hand, pivot the telephone supporting arms upward with your other hand while feeling for the notches under the telephone. Notice there are three sets of notches under the telephone corresponding to the three positions available. 3. When the telephone is at the desired height, find the closest pair of notches and place the supporting arms in the notches. Press down slightly on the telephone until you feel the supporting arms snap into place. Telephone Pedestal Base Supporting Arm PED01 First Notch Second Notch Third Notch (For Highest Position) GCA70–313 Introducing The Telephone Station Users Guide 1 – 11
Answering Calls 2.1 Answering Outside Calls A call that rings on an outside line will sound long, single-tone bursts and will light the line status light. If the installer enabled ringing line preference at your station, an orange light flashes next to the line that your station will answer when you lift the handset; a red light will flash for any other ringing line. ·When you hear outside ringing and observe a flashing light, answer the call as follows: 1. Lift handset or press line button and speak toward telephone if light is orange, —OR— press button of ringing line if flashing light is red, and speak toward the telephone (lift handset if you desire privacy). 2.2 Answering Intercom Calls An intercom call is a call between two system telephones. An intercom party can voice-announce through your speaker instead of ringing your telephone (intercom ringing sounds two short ring bursts). You can block voice-announce calls if you wish. See the discussion titled Blocking Voice Announce Callsfor details. ·When you hear intercom ringing followed by a caller’s voice, 1. Speak toward the telephone to answer (lift handset if you desire privacy). ·When you hear intercom ringing (two short ring bursts), 1. Lift handset or pressINTERCOMand speak toward telephone. 2 GCA70–313 Answering Calls Station Users Guide 2 – 1
2.3 Answering Subdued Off-Hook Voice Announcement (SOHVA) Calls Your installer can set your speakerphone to receive a Subdued Off-Hook Voice Announcement (SOHVA). This feature allows an intercom caller to break into your call by making an announcement through your handset receiver. (This means that if you are on a speakerphone call, you cannot receive a SOHVA call). The distant party that your are currently talking to cannot hear the announcement made by SOHVA caller. Please note that you can receive a SOHVA call even if your are using your headset; however, the distant party may be able to hear the SOHVA as it is made. ·You can respond to a SOHVA in one of two ways: Verbally: Press and hold the MUTE button and speak into handset. Distant party cannot hear response. To return to distant party after your reply is complete, release theMUTEbutton. (Since the 8112N does not have a MUTE button, this feature is not available on that telephone. If your have an 8112N telephone, you must use the procedure described below to respond to a SOHVA.) Non-Verbally (Response Messaging): If the announcing station has an LCD speakerphone, press a preprogrammed RESPONSE MESSAGE button to cause a message to appear in the display of the telephone making the SOHVA call and then that telephone is automatically disconnected from your telephone. (If the telephone to which you attempt to send a non-verbal message is not an LCD telephone, no message is sent and that station is immediately disconnected from the call.) You can also block all SOHVA calls to your station by enabling the Voice Announce Block feature (discussed in the chapter titledUsing The Other Telephone Features). Answering Calls GCA70–313 2 – 2 Station Users Guide