Comdial Impression Speakerphone And Monitor Telephone System Reference Guide

							Using Non-Verbal
Messaging
7.1 Turning On A Message Waiting Light
If your station is designated as a central message desk, you can turn on
the message waiting light (above HOLD) for any telephone from your
station to let the user know that a message awaits pickup.
·To receive a message at an alerted station,
— observe flashing HOLD light,
— lift handset,
— pressITCM,
— pressHOLD(connection to station that left message is
automatic).
·To turn on the message waiting light at another station,
— pressITCMS3,
— dial extension number of station to be alerted (the message
waiting light of called station will flash).
·To turn off the message waiting light at another station,
— pressITCM # 3,
— dial extension number of station that was alerted (the message
waiting light of called station will turn off).
·To turn off the message waiting light during message-delivering
conversation,
— pressITCM.
NOTE: Any station, if programmed with “Message Wait Originate,”
can have this messaging capability.
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Using Non-Verbal Messaging
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							7.2 Setting An LCD Message
You can set system-supplied messages at a station to be received or
displayed by a calling LCD speakerphone. These messages give
information on the status of your telephone.
Get a list of the messages from your attendant and fill them in this chart
for your future reference.
Write Attendant Provided Messages Here
0
1BackAt
2Call
3
4
5
6
7
8
9
·To turn on message,
— pressITCMS02,
— dial the desired code number from your message list. The
default messages ofBack AtandCallmay be used:
for default message 1, which isBack At,dialtimeintwelve-
hour format using the#as a colon,
for default message 2, which isCall, dial telephone number of
where you will be,
— pressSPKR(intercom light flashes steadily).
·To turn off message and your ITCM light,
— pressITCM # 02.
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							7.3 Leaving A Station-To-Station Message
When you make a station-to-station call and no one answers, you can
leave a message by activating the BLF light at the called station if your
station intercom number is stored as a DSS/BLF at the called station.
·To turn on message light,
— make intercom call,
— when there is ringing with no answer, dialS7(BLF light at
called station flutters).
·To turn off message light,
— pressITCM # 7,
— dial extension number of station to turn off light.
·To answer messaging,
— pressDSSassociated with lighted BLF light.
If you station’s intercom number is not stored as a DSS at the called
station, your call will transfer to the central message desk, if the installer
has programmed such a location. Then the central message desk (usually
the attendant’s station) can light the message waiting light of the
originally called station.
7.4 Sending An Assist Button Message
By using a programmed assist button on your telephone, you can send a
message to your supervisor, asking for assistance.
·To send a message for assistance,
— press preprogrammedASSISTbutton.
If you have not programmed the extension number of the station you
need help from,
— press theDSSbutton that is assigned to that station after
pressing theASSISTbutton.
If assisting station is idle, ring burst sounds.
Using Non-Verbal Messaging
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							Programming Your
Telephone
8.1 Programming For Automatic Dialing
·Autodial is a feature that lets you
— dial lengthy numbers using one or two buttons,
— store frequently used feature codes.
·Autodial can be stored
— at a blank programmable button, or
— on a secondary level under a programmed station ITCM
number (also known as a DSS button), or
— at keypad keys 0 through 9 (these 10 stored numbers are also
known as speed dial numbers).
·Before you begin programming, write down the following:
— the line(s) you will use to dial the number,
— the number or feature code you are storing.
As you program the numbers, fill in the identification strips on your
telephone.
Because the programming steps for outside numbers, ITCM numbers and
feature codes vary slightly, they appear here as separate steps.
NOTE:The Federal Communications Commission (FCC) requires that
when programming emergency numbers and making test calls
to emergency numbers you do the following: (1) Remain on the
line and briefly explain to the dispatcher the reason for the
call; (2) always make such a test call during the off-peak
hours, such as early morning or late evening.
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Programming Your Telephone
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							8.2 Programming Outside Numbers
·To program outside numbers
— pressITCMSS1,
— press programmable button you want for storage,
— press a line button or0(for last line used or prime line, if
assigned),
— dial the numbers to be stored (you can enter up to 16 digits; all
digits on the keypad are valid).
You may need a pause between numbers to compensate for differences in
response time between your system and the host system.
·To insert a pause,
— press theHOLDbutton to insert a pause of approximately one
second, then continue dialing.
·If your system is behind a host system that needs a hookflash to
access a feature,
—presstheTAPbutton, then continue dialing.
·To store another number,
— press theT/Cbutton and repeat previous steps (beginning with
selecting the button you want for storage),
— pressSPKRto end.
You can store an autodial number at a secondary level under a
programmed DSS button (a button where you have stored a station
ITCM number—see section 8.4). Just repeat steps in thisProgramming
Outside Numbers(section 8.2), using theDSSbutton as the
programmable button mentioned in the second step.
Programming Your Telephone
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							8.3 Programming Outside
Numbers Using Line Groups
Line groups are represented as 1, 2, 3, and 4 on the keypad. The table
below shows the line group and its corresponding keypad number.
Line GroupKeypad
91
812
823
834
·To store a number using a line group,
—press ITCMSS1,
— press programmable button you want for storage,
— press either1,2,3,or4on the keypad,
— dial the number you are storing.
·To store another number,
— press theT/Cbutton and repeat above steps, beginning with
selecting the programmable button for storage,
— pressSPKRto end.
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							8.4 Programming Intercom
Numbers(DSS/BLF Numbers)
·To store an individual ITCM number,
— pressITCMSS3,
— press the programmable button you want to use for storage,
— dial the ITCM number to be stored.
·To store another number,
— repeat above steps, beginning with programmable button
selection,
— pressSPKRto end.
8.5 Programming Feature Codes
For convenience and quick access, you might want to store feature
codes. Some examples of these are:
— Call Forwarding (on and off),
— Call Pickup.
·To program feature codes,
— pressITCMSS1,
— press programmable button you are using for storage,
— enter the codes for the feature.
Example: For Call Forwarding to a specific extension, pressITCMS0
5and extension of the telephone you want calls forwarded to.
·To store another code,
— press theT/Cbutton and repeat above steps, beginning with
selecting the programmable button you wish to use for storage,
— pressSPKRto end.
NOTE: See Quick Reference Guide in back of this guide for complete
feature code listing.
Programming Your Telephone
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							8.6 Programming Station Speed Dial Numbers
Using the keypad digits, you may store frequently used telephone
numbers that only you will access. Before you begin, make a list of the
following:
— the storage location you are using (0through9on the keypad),
— the line over which the call will be placed,
— the telephone numbers or feature codes you are storing.
·To program station speed dial numbers,
— pressITCMSS2,
— press a keypad button (0through9) that you are using for
storage,
— choosethelinetobeused:
0= last line used or prime line (if assigned) line key
ITCM=ITCM
1through4= line groups
— dial the number to be stored, up to 16 digits (if you need
a pause between numbers, press theHOLDbutton),
— pressT/Cto continue entering numbers,
— pressSPKRto end.
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							8.7 Programming A Response Message Button
This programming feature lets you set up a button to be used for making
a non-verbal response to a SOHVA or an intercom call. The response
appears in the display of the calling station.
·To assign a button for non-verbal response:
— pressITCMSS1,
— press the programmable button you want to use for
message access,
—dial5,
— dial a message number (0through9),
NOTE: The preprogrammed messages are created by the
attendant.
— pressSPKRto end.
8.8 Programing An Automatic Redial Button
·To program a button on your telephone for redialing calls you
make that are either busy or do not answer,
— pressITCMSS1,
— press programmable button,
— press#,
— pressSPKRto end.
When you push this programmed button after having made a call that is
busy or doesn’t answer, the system will automatically dial the number
every minute for 10 minutes and ring the number for approximately 30
seconds. To cancel auto-redial, simply lift and replace the handset.
NOTE: When the party you are calling in the automatic redial mode
answers, you must lift the handset to end the automatic redial
mode and establish the conversation. At anytime thereafter,
you may revert to the speakerphone mode, if your telephone is
so equipped.
Programming Your Telephone
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