Comdial Impression Speakerphone And Monitor Telephone System Reference Guide

							·Locating Your Speakerphone
— Place your speakerphone at least eight inches away from your
desk edge (the desktop helps to reverberate your voice into the
microphone).
— Do not place your speakerphone in a high-traffic area.
Background noise from voices and machines can inhibit the
speakerphone’s performance.
— Do not place anything directly beside or beneath your
speakerphone; objects in the speakerphone’s path may inhibit
the microphone’s operation.
·Using Your Speakerphone
— Speak directly into the microphone (don’t shout, but speak in a
loud and clear voice for best results).
— Remain within a three-foot radius while speaking (the
microphone may pick up your voice from a greater distance,
but within three feet provides optimal results).
— Make sure you and your distant party don’t speak at the same
time (because the voice-activated microphone overrides the
speaker, both parties speaking simultaneously may garble the
transmission).
unisyn03.cdr
Speaker
SPKR Button
Handset
ITCM ButtonVolume Contr
o
Microphone
Opening
1
2
4
7
0 89 56 3
#
ABC
GHI
PRS
OPERTUVWXY JKLMNO DEF
SPKR
HOLD
TAPITCM T/C
MUTE
unisyn01.cdr
Introducing The Telephone
Impression Telephone System Users Guide – 5 
						

							1.4 Understanding What the Lights Mean
The lights on your telephone indicate the status of lines, features, and
intercom.
·Beside a Direct Station Select (DSS)/
Busy Lamp Field (BLF) button:
— Steady red = station is in use, or in Do Not Disturb.
— Flashing red = station is receiving a call or station is
calling you.
— Fluttering red = station-to-station messaging has been set.
·Beside a line button:
— Steady green = line is in use at your station.
— Steady red = line is in use at another station.
— Flashing red = a call is coming in on this line.
— Flashing orange = your line is ringing and will be answered
when you take the telephone off hook.
— Winking green = line is on hold at your station.
— Winking red = line is on hold at another station.
— Fluttering green = line has recalled from hold at your station.
— Fluttering red = line has recalled from hold at another station.
·Beside a fixed feature or programmable feature button:
— Steady red = the feature is on.
— Steady off = the feature is off.
·Beside the ITCM button:
— Steady red with a quick flash = you are using your intercom.
— Flutteringred=autoredialisinuse,orsystemisinnight
mode (station 10).
— Winking red = an LCD message is set on your telephone for
others to receive when calling.
— Flashing red = another station is calling you.
Introducing The Telephone
6 – Impression Telephone System Users Guide 
						

							·Beside the HOLD button:
— Flashing red = message awaits pick up.
— Fluttering red = automatic station relocation has been set.
·Beside the SPKR button:
— On steady (with telephone on hook and busy) = speakerphone
mode active.
— On steady (with telephone on hook and idle) = background
music turned on.
— On steady (with telephone off hook and busy) = group
listen is active.
·Beside the MUTE button:
— On steady = called party cannot hear your conversation.
unisyn04.cdr
Mute Light
Speaker Light
Message
Waiting Light
Hold Light
Intercom Light
Line Lights
(one for each button)
DSS/BLF Lights
(one for each button)
1
2
4
7
0 89 56 3
#
ABC
GHI
PRS
OPERTUVWXY JKLMNO DEF
SPKR
HOLD
TA PITCM T/C
MUTE
unisyn01.cdr
Introducing The Telephone
Impression Telephone System Users Guide – 7 
						

							1.5 Understanding What the Rings Mean
— Two short rings = intercom call.
— Single longer ring = outside call.
— One short ring burst = voice announce.
— Three short ring bursts = ring back from a held call, callback
from a queued call.
You can vary the ringing tone of your telephone, choosing from one of
six different rings. This way, you can identify your ring even though you
may not be close to your telephone.
Additionally, so you won’t be disturbed when you’re busy on a call and
another call rings at your station, the ring volume is subdued
automatically.
Introducing The Telephone
8 – Impression Telephone System Users Guide 
						

							Answering Calls
2.1 Answering Outside Calls
·To answer an outside call,
— press button of ringing line (flashing red light),
— lift handset to talk.
NOTE: Pressing a button is not necessary if your ringing line is your
prime line, or your telephone has ringing line preference
(flashing orange light).
2.2 Answering Intercom Calls
·To answer a voice call,
— speak toward the telephone,
— lift handset if privacy is desired.
NOTE: Voice calls can be blocked. See the discussion titledBlocking
Voice Announce Callsfor details.
·To answer a tone call,
— lift handset to talk.
2
Answering Calls
Impression Telephone System Users Guide – 9 
						

							2.3 Responding To A Subdued
Off-Hook Voice Announcement
Your telephone can be set up for Subdued Off-Hook Voice Announce
(SOHVA).
This feature allows an intercom caller to break into your outside call
with an announcement through your handset or headset receiver.
A Subdued Off-Hook Voice Announce consists of several short tone
bursts and then an announcement in the handset receiver. The distant
party cannot hear the announcement.
·You can respond to SOHVA in one of two ways:
— verbally: press and holdMUTEbutton down and reply by
speaking into handset or headset mouthpiece (distant party
cannot hear response),
— non-verbally: if the announcing station has an LCD
speakerphone, pressing a preprogrammed message response
button causes a message to appear in their display and
disconnects the announcing station.
·To block SOHVA calls to your station,
— pressITCM,
—dialT2.
·To un-block SOHVA calls to you station,
— pressITCM,
—dial#2.
Answering Calls
10 – Impression Telephone System Users Guide 
						

							2.4 Using Call Pickup
Often, several telephones are arranged together in a user group by the
system installer. If your telephone is so arranged, you can answer calls
that are ringing at other stations within your particular group. Also, you
can answer a call that is ringing at any telephone in the system if you
know the telephone’s extension number.
·To answer a call that is ringing within your group,
— lift handset,
— pressITCM,
—dial#4,
—talk.
·To answer a call that is ringing at any telephone in the system,
— lift handset,
— pressITCM,
—dialS4,
— dial extension number of ringing telephone,
—talk.
2.5 Using Night Transfer
After the attendant sets up the night transfer feature, you can answer
calls that ring at any station within the system:
·When you hear ringing,
— pressITCM,
—dial80,
—answercall.
Answering Calls
Impression Telephone System Users Guide – 11 
						

							2.6 Using Station Monitoring
If your station is set up for station monitoring, when a BLF light flashes
(indicating station ringing), you can pick up the call by pressing the DSS
button.
However, after you answer the call, the DSS light will go out.
PressTA Pif you need to retrieve the call from hold.
Answering Calls
12 – Impression Telephone System Users Guide 
						

							Making Calls
3.1 Calling Outside The System,
·To dial an outside call manually,
— press button to select line or select line group
(see section 3.11),
— listen for dial tone,
— dial number,
— lift handset to talk when party answers.
NOTE: Selecting a line is not necessary if the installer assigned a
prime line to your telephone; simply lift handset and listen for
dial tone before making a call.
·For automatic dialing,
— press the pre-programmed button of the number you wish to
dial and lift handset to talk.
3
Making Calls
Impression Telephone System Users Guide – 13 
						

							3.2 Calling Intercom Numbers
You can manually dial intercom calls or use a pre-programmed DSS
button. You may make an intercom call that causes your voice to sound
out at the called station, or you may make a call that causes the called
telephone to ring; however, a called party can set a voice-announce block
condition to prevent all voice-announce calls (in which case the
telephone would always ring).
(The following instructions assume a tone-first default setting. Any user
can change a call to voice signaling for a particular call simply by
pressing the ITCM button again after dialing the intercom number or, as
with automatic dialing, by pressing the DSS button again.)
·To tone call manually,
— lift handset,
— pressITCM,and dial number (called telephone rings).
·To tone call automatically,
— lift handset,
— pressDSSbutton (called telephone rings).
(The following instructions assume a voice-first default setting. Any
user can change a call to tone signaling for a particular call simply by
pressing the ITCM button again after dialing the intercom number or, as
with automatic dialing, by pressing the DSS button again.)
·To voice call manually,
— lift handset,
— pressITCM,and dial number,
— speak your announcement.
·To voice call automatically,
— lift handset,
— pressDSSbutton,
— speak your announcement.
Making Calls
14 – Impression Telephone System Users Guide