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Comdial Impression Speakerphone And Monitor Telephone System Reference Guide
Comdial Impression Speakerphone And Monitor Telephone System Reference Guide
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6.11 Operating Your Telephone As A Departmental Station If your station is within a departmental group of stations, you can place your station in either anoff-dutyor awrap-upmode. Off-duty mode is used when you leave your station for lunch or for an extended time period. ·To place station in off-duty mode, — pressDo-Not-Disturb (DND)button. Calls will ring at another departmental station. ·To return to on-duty mode, — pressDNDagain. Wrap-up mode is used when you need time after a call to complete related paperwork, but you remain at your station. ·To place station in wrap-up mode, — pressHOLD, — press theDNDbutton. Calls will ring at another departmental station. ·To return to on-duty mode, — pressHOLD, — pressDND. 6.12 Relocating Your Telephone If your system is equipped with this feature, you can move your telephone to another location and either keep the old programming or reprogram at the new location.. ·If you want automatic relocation to take place, — do nothing and wait for the light to turn off on its own, —OR— — press theHOLDbutton to immediately accept the relocation. ·If you do not want the automatic relocation to take place, — press the#button while the message waiting light is flashing. Using The Other Telephone Features Impression Telephone System Users Guide – 35
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6.13 Sending A Paging Announcement ·If you have an external paging unit set up by the installer, you can send announcements over it: — lift handset, — dial paging access number or push line button (if external paging is on a line); if hooked up to auxiliary paging port, pressITCM 89, — make announcement, — hang up. ·To page all stations through their intercom numbers (all-call paging) or just some stations (zone paging). — lift handset. — pressITCM, —dial87for all-call paging or dial84,85,or86for zone paging. — make announcement and stay on line if waiting for an answer, —OR— — hanguphandset. ·You can answer an all-call or zone page from any station in the system. To answer this page (known asMeet-Me Page), — lift handset of nearest station, — pressITCM 88. Using The Other Telephone Features 36 – Impression Telephone System Users Guide
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6.14 Setting The Volume Control Your telephone has a rocker-type volume control, which allows you to set the volume (loudness) of the ringer, loudspeaker, handset, headset, and group listening mode. There are four ringer loudness levels plus ringer off; eight levels for the loudspeaker and eight or 13 levels (determined by your installer) for the handset and headset; and eight levels for the group listening mode. You may hold the volume rocker switch down and the loudness will automatically step through each level until you release the switch. ·To set your ringer loudness level, — while your telephone is idle, pressvolume upor volume downfor each change in loudness you desire. The ringer sounds once for each level; your final volume selection will result in your telephone ringing at that level for all future calls (until you change the default by repeating the above procedure). ·To set (for the current call) the loudness level for the handset, headset, loudspeaker, or group listening mode, — while on the call, press volume up or volume down for each change in loudness you desire. ·To make a change in loudness for the handset, headset, loudspeaker, or group listening mode that will remain until you change it again (referred to as the default setting), — pressITCM, — while active in mode to be affected, pressvolume upor volume down, —dialSS5to hold loudness at the final setting for all future calls (until default is changed again), — repeat above procedure in each mode until all default volumes are set. NOTE: You may adjust the volume of a current call in any mode at any time during the call by pressing volume up or volume down. When the call ends, the volume for all future calls reverts to the pre-programmed (default) setting. Using The Other Telephone Features Impression Telephone System Users Guide – 37
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6.15 Setting A Do Not Disturb Condition This feature keeps calls from ringing at your station and makes your station appear to be busy to intercom calls. Generally, this feature cannot be overridden by the caller; the caller will hear two quick tone bursts every three seconds. Some stations, however, have the ability to override a do not disturb condition at other stations. ·To enable do not disturb at your station, — press theDNDbutton. The light associated with this feature will turn on. ·To cancel do not disturb at your station, — press theDNDbutton again. ·To override a DND condition at another station (If your station has this ability), — make intercom call and hear busy signal, —dialS03, — speak your announcement (if in voice-first mode) or hear ring-back tone (if in the tone first mode). Using The Other Telephone Features 38 – Impression Telephone System Users Guide
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6.16 Using Toll Restriction Override You can override one station’s toll restriction assignments with your own toll restriction assignments by dialing a programmed four-digit TRO code prior to dialing your desired number. When you dial this code, the system replaces the current station’s toll restriction requirements with those that match your home station. After entering a TRO code at another station, you will get your own prime line or idle line preference and its accompanying toll restriction assignment. You then have 15 seconds to dial an outgoing call. Once you have hung up from a call, you have 15 seconds to make another call without re-entering your TRO code. If you transfer a TRO call or place it on hold and pick it up at another station, the call belongs to the new station. ·To use TRO at a station, — pressITCM, —dialSS6, — dial your station extension number, — dial your TRO code number, — within 15 second timeout period, dial desired outgoing line number. — hang up handset or pressSPKRto end call. You will have 15 seconds in which you can make another call without re-entering your TRO code. ·To clear the TRO code, — pressITCM, —dialSS6, — pressSPKR. Using The Other Telephone Features Impression Telephone System Users Guide – 39
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6.17 Using The Optional Tracker Paging System The Tracker paging system allows you to send messages to Tracker Pagers assigned to station extension numbers and to receive messages that someone else sends to you on your Tracker Pager. The Tracker system will also park calls in orbit for retrieval by the paged party. The type of message that the system delivers (either alpha/numeric or numeric-only) is dependent upon the Tracker Pager model in use at the station. If your station includes a Tracker Pager, you must enable it for your use. Further, it is a good practice to disable it when you do not wish to receive paged messages and when you leave your station at the end of your day. ·To enable a Tracker Pager at your station, — pressITCM, —dialT06. ·To disable a Tracker Pager at your station, — pressITCM, —dial#06. ·To send a call back message to someone’s Tracker Pager after receiving a ring-no-answer, — make an intercom call to someone and receive no answer, —dial#01, — after your station returns to idle* hang up handset or press SPKRto end. The Tracker paging system will transmit your station extension number to called party’s Tracker Pager display (Some models will also display your station name if the system is programmed to include station names). * If the Tracker paging system does not accept your actions, an error tone will sound at your telephone. Using The Other Telephone Features 40 – Impression Telephone System Users Guide
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·To send a call back message to someone’s Tracker Pager without first calling them, — pressITCM, —dial#01, — dial station extension number — hang up handset or pressSPKRto end. The Tracker paging system will transmit your station extension number to the caller party’s Tracker Pager display (Some models will also display your station name if the system is programmed to include station names). ·To park a call and have Tracker paging system tell someone to retrieve the call, — answer an outside call and pressT/C, — dial Extension Number and hear ringback, —dial#01, — hang up handset or pressSPKRto end. The Tracker Paging system will transmit orbit dialing code and caller ID information, if available, to called party’s Tracker Pager display. (Alpha/numeric models display #91 through #99 while numeric-only models display -91 through -99.) NOTE: If the Tracker paging system does not accept your actions, an error tone sounds at your telephone. ·To respond when your Tracker Pager displays park orbit dialing code, — from any system station, pressITCM, — dial displayed orbit code(# 91–99), — retrieve call. Using The Other Telephone Features Impression Telephone System Users Guide – 41
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6.18 Using The Data Interface Unit The optional Data Interface Unit (DIU) provides connections for your Impression telephone and an industry-standand telephone (IST) device such as a non-proprietary telephone, FAX machine, data modem, cordless telephone, or answering machine. You can then switch between your telephone and the IST device. When you have a DIU assigned, your telephone will have a preprogrammedDATAbutton. The button’s LED provides you with the following visual feedback on the operating status of the DIU. DATA LED DIU Status Off Digital mode (multiline telephone selected) On (green) IST device selected but not active On (red) IST device busy Flashing (red) IST device ringing ·To select the Impression telephone, — press theDATAbutton. If a call is in progress on the IST device, the system transfers the call to the Impression telephone if it is off-hook or in speakerphone mode. The call disconnects if the telephone is on-hook. ·To select the IST device, — press theDATAbutton. If a call is in progress on the Impression telephone, the system transfers the call to the IST device if that device is off-hook. The call drops if the IST device is on-hook. You can still receive visual messages via the Impression telephone’s LEDs while the voice path is routed to the IST device. Using The Other Telephone Features 42 – Impression Telephone System Users Guide
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·To transfer calls to a distant party’s DIU, — use the normal transfer procedure. If the DIU is in the IST mode, the call goes to the connected IST device; otherwise, a normal station-to-station transfer occurs. The telephone at the DIU receiving the transfer rings if it is on-hook. If that telephone is off-hook, the call camps there and will recall in the same manner as any transferred call. ·Sometimes you might find it necessary to transfer an active call to your IST device (for example: a call that you want to direct to a FAX machine). To do so, — transfer the call to yourself, — press theDATAbutton and the IST device will ring. ·To use a non-proprietary telephone as an IST device, — operate it as a standard IST, — press the appropriate button on the Impression telephone to select another line, intercom, or speed dial. Using The Other Telephone Features Impression Telephone System Users Guide – 43
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