Comdial Impression Non-LCD Multi-line Telephone Reference Manual
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4.4 Parking Calls Youcanplaceacallonholdinthesystemsothatitcanbe answered from any station that does not have line appearance for the call. You accomplish this by placing the call in one of nine park orbits, where the call remains until it is answered. If the call is not answered within a specified period of time, the system will send it back to your station for service (this is known as a park recall). When you press a personal or group intercom button and dial a code to retrieve a parked call, the...
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4.5 Handling Park Recalls When a parked call times out of the system, it will return to your telephone in the form of a park recall (you will hear four short tone bursts at 12-second intervals). ·To answer a park recall, 1. Press associated line button. The call will then connect to your station. ·To place a park recall on hold at your station, 1. Press associated line button to connect the call to your station. 2. PressHOLD. If the call remains on hold for a period of time, it will ring back to your...
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Transferring Calls 5.1 Using Chapter Five You can transfer calls from your station to another system station several ways. The information in this chapter describes those ways. 5.2 Transferring Calls—Screened 5.3 Transferring Calls—Unscreened 5.4 Making A Hot Transfer 5.5 Transferring Calls Using Quick Transfer 5 GCA70-224 Transferring Calls Reference Manual 5–1
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5.2 Transferring Calls—Screened You can answer a call at your station and transfer it to another telephone. If you first identify the caller to the party receiving the transfer (giving that user the opportunity to prepare for the call), you have made ascreened transfer. If the telephone to which you are transferring the call is busy, you must recover the call yourself or choose one of several options that may be available at your station. Also, if a transferred call is not answered after a certain length...
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5.3 Transferring Calls—Unscreened You can answer a call at your station and transfer it to another telephone. If you transfer the call without first announcing it, you have made anunscreened transfer. If the telephone to which you are transferring the call is busy, you must recover the call yourself or choose one of several options that may be available at your station. Also, if a transferred call is not answered after a certain length of time (as set by the installer), it recalls to your telephone....
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5.4 Making A Hot Transfer A hot transfer is a type of screened transfer. To perform a hot transfer, you voice announce the transfer over the speaker of the telephone that you want to receive the transfer, and release the call to that telephone. The system handles the release in a way that does not require the called party to retrieve the call (the call does not ring at the station). This feature is useful for transferring calls to people who need to work in a handsfree mode. Once you announce the call...
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5.5 Transferring Calls Using Quick Transfer When the quick transfer method has been programmed by the installer, it allows you to do an automatic screened or unscreened transfer of an incoming line call without pressing theTRANSFER/CONFERENCEbutton. The transfer occurs automatically whenever you answer a call and then dial the intercom number, or trunk group access or ARS access code for the transfer location. ·To do a quick screened transfer to intercom or tie line, 1. Answer call. 2. Dial intercom...
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Conferencing Calls 6.1 Using Chapter Six When you join your speakerphone together with one other or several other telephones, the arrangement is known as conferencing. Use the information in this chapter to understand how to make a conference. 6.2 Conferencing Telephones Together 6 GCA70-224 Conferencing Calls Reference Manual 6–1
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6.2 Conferencing Telephones Together When you join your speakerphone together with several other telephones on the same call, the result is called conferencing. When using the DXP system, you can make conference calls that involve up to five parties, including you as the originating party, in any combination of outside lines and intercom parties. For example, you can conference three outside lines and two intercom parties, or four outside lines and one intercom party, or five intercom parties—the...