Comdial Executech System 2000 Lcd Instructions Manual
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Categories. . . Answering Calls ................. Making Calls ................... Holding Calls ................... Transferring Outside Calls ......... Conferencing ................... Messaging ..................... Programming ................... Miscellaneous Features ........... Speakerphone Operation .......... Feature Dialing Code Numbering Plan Call Indicators .................. Glossary Of Terms ............... Speed Dial index ................ . . 1 . 5 .13 .15 . .17 . .19 .23 .31 .41 . .42 . .43 . .51 , .56 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Subcategories.. . Answering Outside Calls ..... Answering Intercom Calls .... Call Pickup - Direct. ......... Call Pickup - Group ......... Trunk Answer From Any Station Handsfree Answerback (HFAB) Outside Line Calling ......... Trunk Group Access. ........ Intercom Calling ............ Intercom Voice Calling ....... Intercom Tone Calling ....... Off-Hook Voice Announce Speed Dialing ........... Automatic Dialing ........ Automatic Redialing ...... Last Number Redial ...... Saved Number Redial .... Extended DTMF ......... Manual Hold ............... Exclusive Hold ............. Hold Recall Feature ......... Direct Station Hold .......... Call Park ................. Screened Transfer .......... Unscreened Transfer ........ Multiline Conference ........ Add-on Conference ......... . 1 . . 1 . 2 2 3 . 3 . . 5 . . 6 . 7 7 . 8 . 9 .lO .lO .ll .ll .12 .12 .13 .13 .13 .14 .14 .15 .16 .17 .17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Three Party Internal Conference .................................. .18 Message Waiting Control ........................................ .18 LCDMessaging .............................................. ..2 0 Station-To-Station Messaging .................................... .21 Autodial Programming .......................................... .23 Station Speed Dial Programming .................................. .26 Direct Station Selection/Busy Lamp Field (DSS/BLF) Programming ....... .29 Programming Automatic Redial ................................... .30 Programming Secure Off-Hook Voice Announce ...................... -30 Personal Ringing Tones ......................................... .31 VoiceAnnounceBlocking.........................................3 1 Line Monitoring ............................................... .32 Recall/flash ................................................. ..3 2 Flash ...................................................... ..3 2 Recall........................................................3 2 Paging ..................................................... ..3 3 External Paging ............................................... .33 All-call And Zone Paging ........................................ -33 Meet-MePage ............................................... ..3 4 Do Not Disturb ................................................ -35 Mute I Handsfree Answer Inhibit .................................. -35 CalfWaiting ................................................. ..3 6 Call Forwarding .............................................. ..3 7 Call Forwarding - Personal ....................................... .37 Call Forwarding -All ........................................... , .38 Pulse/tone Switching ........................................... .38 BackgroundMusic ............................................ ..3 9 Automatic Call-Back. ...................................... , .... -39 Ringer Volume Control .......................................... .40 Display Intensity Adjustment ............................ , ........ 40 Speakerphone Operation ........................................ .41 .., 111
Outside Calls . . . Calls appear at keys that have actual line assignments. l Press line key of ringing line (line key with flashing light) . Display: l Lift handset. NOTE: If a prime line is assigned and is ringing, or if the telephone can answer any ringing line (ringing line preference enabled), do not press the line key of the ringing line. Intercom Calls . . . To answer a voice call, Display: l Speak toward the telephone. l Lift handset if privacy is desired. NOTE: Voice calling can be blocked. See the discussion titled, Voice Announce Blocking for details. To answer a tone call, * Lift handset to talk.
Call Pickup . . . DIRECT To answer a call that is ringing at another telephone, l Lift handset. . Press @ . l Dial (-x., @ . l Dial extension number of ringing telephone. Display: GROUP To answer a call that is ringing within your group, l Lift handset. . Press @. Display: l Talk. 2
Trunk Answer From Any Station. . . When the attendant station has enabled the night transfer (of ringing) feature (denoted by a flashing ITCM light at stations 10 and 12), an outside call can be answered from any station in the system. l Hear ringing (loud ringer, night transfer station, etc.). l Press KM . 0 l Dial @ (@. Display: l Answer call. Handsfree Answerback (HFAB) . . . While a station is busy on a call, an off-hook voice announcement may be received either as a non-secure off-hook voice an- nouncement (OHVA) or as a secure off-hook voice announcement (SOHVA). An OHVA announcement is sounded through the speaker of a paired console or the station on certain model multiline keysets. A SOHVA announcement is only sounded through the handset receiver of certain model multiline keysets. To respond to an OHVA announcement, l Hear alerting tone (five quick tone bursts) and announcement sounded from console speaker. l Speak toward microphone opening in console to reply. NOTE: While the distant party cannot be prevented from hear- ing the announcement, the user can press and hold MUTE key to prevent distant party from hearing the response. Continued on next page . . . 3
Handsfree Ans werback (HFA B) (continued) . . . To respond to a SOHVA announcement, l Hear tone alert and announcement in handset receiver. Distant party cannot hear an- nouncement. l Resoond in a verbal manner: Press and hold @ and reply by speaking into handset transmitter. Distant party cannot hear response. l spond In a non-verbal manner; Press pre- programmed softkey to cause a set message to appear in display of a announcing station (if it is an LCD speakerphone). This action also disconnects the announcing station. c 4
Outside Line . . . LINE KEY SELECT l Press line key to select line. Display: NOTE: Selecting a line is not necessary if: l A priority line has been assigned to a telephone (prime line feature enabled), The telephone automatically picks an idle line for use when the handset is lifted (id/e line preference feature enabled). 4 Listen for dial tone. l Dial number. When party answers, l Lift handset. To end call, l Hang up handset. Continued on next page. . 5
Outside Line (continued) . . . TRUNK GROUP ACCESS If the system provides trunk groups, l Press tTCM . 0 l Dial trunk group access code LINE TYPE 9 = main trunk group 81 = secondary trunk group 1 82 = secondary trunk group 2 83 = secondary trunk group 3 l Listen for dial tone. l Dial number. TRUNK GROUP QUEUING A station can be placed in a queue to await the availability of a trunk group if all trunks in the group are busy. l Press tTcM . 0 l Dial trunk group access code (9,81,82,83). l Hear busy tone. l Dial (SC7 @ and hang up. When trunk group is free, station will ring. l Lift handset, hear trunk dial tone, and place call. To cancel queuing, l Press fTCM . 0 l Dial a @ , and hang up. i. i. :.’ 6
Intercom . . . Intercom calls may be manually dialed or they may be automatically dialed using a pre-programmed Direct Station Selection (DSS) key. VOICE CALLING 1. I To voice call an intercom station, l Lift handset. l Press tTCM . 0 l Dial extension number. (To call system operator, dial (@ .) Display: l Speak to called party. To voice call a DSS number, l Lift handset. l Press softkey that is programmed for desired sta- tion. l Speak to called party. NOTE: The outside line is automatically placed on hold when a DSS key is pressed or when the lTCM key is pressed prior to manualb dialing an intercom extension number. :~ Continued on next page . . . 7