Comdial Eloquence VE Voice Mail For Executech Instructions Manual

							Eloquence VE Administrator Guide 2.5 
Function 424 
Create the voice mail directory (when an Alphabetic Directory is not used) by input- 
Create/Delete ting the user’s extension, recording his name, and accepting or changing the automat- 
User Mailbox 
ically assigned mailbox number. Several individuals can have a common mailbox by 
changing their mailbox numbers to match. Copy and complete the voice mail work- 
sheet by inputting the extension number and then recording the name (the mailbox 
number is automatically played and can be accepted as is or changed). 
If an entry is being made for the first time, it will begin with “Enter Extension”. Elo- 
quence will repeat each entry made and prompt for the next entry. To correct an en- 
try, input “*” which will back up to the last entry accepted. Example: to input mail- 
box 101 from the worksheet example above: 
INPUT Eloquence RESPONDS ACTION 
424 # “424, Enter Extension” Input extension number 
101 # “101, Record” Start & Stop recording with 1 
1 “Bob Fulton” 1 
“Bob F&on, Confirm” *to back up, #to confirm or re- 
record start and stop with 1 
# “Mailbox 101, Confirm” Input different mailbox number 
or # to accept 
# “Enter Extension” new extension can be entered or 
# to leave function 
# “Enter Function” 
Enter any three digit function 
Deleting User Mailboxes- To delete a user mailbox but not remove the name from 
the alphabetic directory in the Auto Attendant section, input a 0# in place of the mail- 
box number in Function 424. A prompt “Confirm Delete” will ask for a # as confirma- 
tion. If a user mailbox is to be deleted and it still has messages, the prompt will say 
“Messages, Confirm Delete”. Confirming by entering # will remove the mailbox and 
its messages. If messages are still in the mailbox, Function 444 can be used to ac- 
cess the messages before deleting the mailbox. 
Function 428 Up to 16 group mailboxes can be created. Once created, these can be used by any- 
Create Group Mailboxes one who sets/knows the password to leave messages for those users listed as mem- 
bers of that group. The group mailbox “owner(s)” may set, or change the list of group 
mailbox members. The group mailbox numbers set here are arbitrary, but must be 
the same length as the user mailbox numbers and not conflict with existing user mail- 
box numbers, therefore choose numbers that are out of the extension number range 
of the phone system. Example: to create 2 group mailboxes with numbers 600, 601: 
INPUT Eloquence RESPONDS ACTION 
428 # “428, Enter Mailbox” 
Input the new mailbox number 
600 # 
“600, Confirm” *to back up, #to confirm 
# 
“Enter Mailbox” Input the new mailbox number 
601 # 
“601, Confirm” 
*to back up, #to confirm 
# 
“Enter Mailbox” Input new mailbox number or # 
to exit 
# “Enter Function” 
Go to next function  
						

							Eloquence VE Administrator Guide 2.6 
Function 432 
This function will delete a group mailbox. Once the group mailbox number has been 
Delete Group Mailboxes entered, it must be confirmed after the prompt “Confirm Delete”. * will back up with- 
out deleting the mailbox. Any outstanding messages still in members’ mailboxes will 
be erased. Example: 
INPUT Eloauence RESPONDS ACTION 
432 # “432, Enter Mailbox” Input the number to be deleted 
600# 600, Confirm Delete” *to back up, #to confirm 
# “Enter Mailbox” 
* Input mailbox to be deleted or 
# to exit 
# “Enter Function” Go to next function 
Function 444 Should a user forget his password or if an employee leaves the organization, this 
Access Mai I box function allows the administrator to enter a user’s mailbox and operate within it as if 
the user. Once the mailbox number has been entered, the normal prompts that a 
u would use to make a change are available. 
INPUT Eloquence RESPONDS ACTION 
444# 444, Enter Mailbox” Input mailbox to be accessed 
12# “12, Confirm” *to back up, or # to confirm 
# User prompts are now available 
Function 460 This function will play the mailbox number of all mailboxes followed by the number of 
Play Mailbox Usage new and old messages (group mailboxes will be followed by the just the number of 
group messages). Example: to exit prior to the entire list being played press #. 
INPUT Eloquence RESPONDS ACTION 
460# “Mailbox 22, 3 New, 2 Old... To exit press # 
# “Enter Function” 
Enter any three digit function 
Function 468 This function sets the “string” of digits to be dialed for each mailbox listed. Since the * 
Paging Dialer or # key can be part of this command, they cannot be used to repeat or confirm as in 
other functions. Therefore, the input in this function will require: (a) that the number 
of keystrokes that are to be executed be entered; and (b) the actual keystrokes that 
are to be executed be entered. 
The following two-key codes represent special conditions that may be added to the 
string: 
#O= Wait for dial tone, #I thru #3 =a 1 thru 3 sec. delay, 
#5= Flash hook, Vans code #6=1 flash hook, 
#7= Monitor call progress, #8= sends mailbox number. 
The default is none. Example: to have the system access an outside line, dial 434- 
9898, pause and dial the mailbox number and go on hook when a new message re- 
ceived in mailbox 122: 
INPUT Eloauence RESPONDS ACTION 
466# 468, Enter Mailbox” Input the mailbox number 
122# “122, None, Enter” Input number of keystrokes 
14# “14, Confirm” * to back up, #to confirm 
# “Enter” enter exact keys do not end en- 
trv with # 
9#04349698#2#8 
“9 Pound 0 4349898 Pound 2 
Pound 8, Confirm” 
* to back up, #to confirm or in- 
put different keys 
# “Enter Mailbox” 
Enter next mailbox or #to exit.  
						

							wpriaueric uirecwry vvortcimee~ 
Copy and complete only if Alphabetic Directory is used. 
Eloquence VE Worksheet 3.1 
EXT 
NAME 
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. . . . . . . ........ 
...... ., ., ... 
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forKeyuse A B C D E F G H 
I J K L M N 0 P Q R S T U V W X Y Z 
numbers>>22 2 333 4 445556 
6 67 17 788 8 
99 91  
						

							Mailbox Worksheet 
Copy and complete only if voice mail is used 
Eloquence VE 
EXT NAME MB# Worksheet 3.2 
EXT 1 NAME 1 MB#