Comdial Digitech Digital Telephone System Attendant Supplament Instructions Manual

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17  
						

							Programming The Attendant Features 
System Speed Dial Numbers 
(Record system speed dial here. Copy this sheet if you need more 
record space.) 
18  
						

							System Speed Dial Numbers 
(Record system speed dial here. Copy this sheet if you need more 
record space.)  
						

							rruyra~rrrrrmy I ne nrrenaanr r-earures 
System Alarm Reporting 
Occasionally, the DXP system will fail to communicate with a par- 
ticular station; it could be that the station has been disconnected from 
its station port or that the system data printer is off line. When the sys- 
tem experiences these disruptions, an alarm signal will display at the 
attendant’s station or any LCD speakerphone when provided for by 
class of service programming. In order to review the system alarms, 
the attendant can command the system to present alarm codes on the 
station display. 
When this feature is provided, a flashing +R appears on the first line of 
your telephone’s LCD to indicate that new alarms are present. It is a 
good idea to write down which alarms are displayed so that you may 
report the nature of the alarms to your system installer. 
To display alarm codes, 
o press andhold +K f 5  or seconds. The following status reports will 
be displayed: 
- Station disconnected from station port for more than five 
minutes. Month, day, station port number, and station exten- 
sion number are shown. 
Display shows: 
“MolDa Pxx xx.xx A” 
- Communications difficulty between a station and the common 
equipment. The number of parity errors, up to 256, and the af- 
fected station port are shown. 
Display shows: 
” xxx PARITY Pn ” 
- Data printer off-line, 
Display shows: 
“PRINTER OFF LINE” 
You may press 0 to cancel the alarm report displays. 
After the information has been shown on the display, the +K disappears 
until another alarm occurs. 
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							rrogrammlng 1 ne Attenaan t t-eatures 
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21  
						

							Transferring Calls To The Voice Mail System 
As the attendant, you will not always have time to hand-write messages 
for all of the people in your group. Transferring some calls to a voice 
mail system provides an easy, efficient way for callers to record lengthy 
messages to be retrieved by individual station users later. 
You can program your attendant’s telephone so that you will be able to 
transfer calls to voice mail by pressing a single button (known as the 
Transfer To Voice Mail autodial button). 
To program a Transfer To Voice Mail autodial buttoh at your 
telephone, 
l press ITCM, 
l dial*%l, 
l press programmable button for Transfer To Voice Mail autodial 
button location, 
l dia16, 
l dial extension number of the voice mail station port, 
o press SBKR to end. (Label button location.) 
To transfer calls to the voice mail system, 
l while on a call, press preprogrammed Transfer To Voice Mail 
autodial button, 
l dial extension number of party to receive voice mail message. 
The system will automatically dial into voice mail and direct the 
message to the appropriate voice mail location for later retrieval. 
22  
						

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23  
						

							rrogrammrng I ne Attendant Features 
Transferring Recalls To A Secondary Attendant 
Telephone 
The system installer can arrange for another telephone (station 12) to 
serve as a secondary attendant location. When this feature is enabled 
through programming, incoming calls ring at the regular (or prime) 
attendant’s station, but recalls from unanswered transfers or timed hold 
recalls will ring at both attendant stations simultaneously. Neither the 
prime attendant nor the alternate attendant can program the feature 
directly; only the installer, through class of service programming, can 
enable or disable the alternate attendant. 
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							unaersranamg 1 ne L L;u uispiays 
Display Type 
When Displayed 
Assist 
This preprogrammed message ap. 
pears in the display to which it is 
sent. Either a name or a station 
number can be entered. 
Automatic Callback 
Automatic Redial 
Display shows that feature is ac- 
-1 tive. 
Call Costing 
Call Forward 
Display shows extension number 
of telephone to which call is for- 
. 
Call Messaging 
Display prompts for message. 
Entering a keypad digit (O-9) 
causes a message to be displayed. 
25  
						

							Display Type 
When Displayed 
Call Timer 
1-1 Begins during dialing and disap- 
pears after hang-up. 
To recall display for last com- 
pleted call, press HOLD key. 
Calling Station 
The display shows extension 
number or name of calling 
. 
Conference Calls 
m When conferencing with lines, 
this shows up in display. 
When conferencing with other 
Dia1e.d Numbers 
The display wiU show all dialed 
numbers or names along with any 
Station: 
c 
Line. 
. -1 iz!~~~~~~x~~: 
Then, after approximately 1 
v,:,,/ pear in;he bot&)m line. minute the call time will ap- 
26