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Comdial Digitech Digital Telephone System Attendant Supplament Instructions Manual
Comdial Digitech Digital Telephone System Attendant Supplament Instructions Manual
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Naming The System Telephones If you have an LCD speakerphone, this feature lets you know who is calling you. You can assign either a personal name or a group name to each system telephone. This name can be up to seven letters in length and will show up in the user’s display and/or in the called party’s dis- play. Typical names could be SRVC, MKTG 1, K SMITH. Name the system telephones as follows: l use letter code table (page 8) to compose names for all telephones requiring them (up to seven letters per name is allowed), l press ITCM, l dial%#OO, l dial the station number of the telephone to be named (lo-57), l dial # to clear current entry, l dial two-digit codes that correspond to letters in name, l dial +l+ to continue entering station names (repeat above steps beginning with station selection lo-57), l press SPKR to end, l record names on page 9. 7
I E 132 1 H 1 42 L 53 M 61 N 62 0 63 P 71 Q 11 R 72 S 73 Letter Code Table 8
Station Names (Record telephone names here. Copy this sheet if you need more record space.) 9
rrvyrdrrrrrrrrry I IICZ rl,LlG,I”clll‘ rGa‘“,Ga Setting The Music On Hold Feature Music that is provided to outside lines while those lines are on hold can be enabled and disabled through the attendant’s station: TC 3 set the music on hold feature, l press ITCM, l dial+%#OO, l press A 1 (top, left-hand programmable button) to alternate the feature on and off, q l dial 1 to enable, l dial 2 to disable, Note: Associated light will turn on when music on hold is provided and turn off when the feature is disabled, l press SPKR to end. 10
rrvyrarrrrr~~r~y I IIG ~~uziiucuit rci’diuiea 000000 0-o--r I 1 000000 0000-0~ tm IlO -Al / * c # 1-O - SPKR Button / ITCM Button 11
rrogrammlng I ne Hrrenaanr Pearures Setting The Night Transfer Of Ringing Mode The day (or normal) ringing assignments of incoming lines can be trans- ferred to a particular station or stations for off-hour or special purpose answering (such line/station ringing assignments are made through class of service programming). Additionally, stations can be arranged through class of service programming to answer any ringing outside line. The ability to answer a line from any station is also enabled through the night transfer of ringing mode. To set the night transfer mode, l press ITCM, l dial+#OO, l press Al (top, left-hand programmable button) to alternate the fea- ture between on and off, q l dial 1 to enable, l dial 2 to disable, Note: Associated light will turn on when night tran&er is active and will turn off when the feature is disabled. l press SPKR to end. Because Night Transfer is a commonly used feature, you may wish to program a button to serve as the Night Transfer button. To do this, l press ITCM, l dialS+l, l press one of the programmable buttons, l press ITCM, l dial+k#OO, l press SPKR to end. To set the Night Transfer Of Ringing mode, simply press the Night Transfer button you’ve programmed. To return ringing to the attendant’s station, press the Night Transfer button again. 12
.. : I / / mcmcn 00 00 00 00 00 00 00 -Al * 4 # 1-o - SPKR Button / ITCM Button j ._ : : : 73
Setting The System Clock The system clock can be programmed to maintain current date and time information. This information is provided to the LCD speakerphone for display. To set the system clock from the attendant’s station, l press ITCM, l dial*#Ol, l dial two digits (00-99) for year, l dial two digits (01-12) for month, l dial two digits (01-31) for day, l dial two digits (00-23) for hour, l dial two digits (00-59) for minutes, l press SPKR to end. r * 14
Station Message Detail Accounting (SMDA) Printout If your system is connected to a printer, you can command the system to print several different types of reports and to delete all stored SMDA records. To print an SMDA report, ; : j..’ .: l press ITCM, l dial*#OO, l choose report to be printed: - dial 1 # for station report - dial 2 # for line report - dial 3 # for SMDA department report - dial 4 # for account code report - dial 5 # for automatic reports - dial 6 #to print all records. - dial 7 #to delete SMDA records - dial 0 # for Departmental Call Distribution (DCD) report - dial 8 to obtain the number of free records remaining in the system (appears in LCD display) - dial 9 to abort printing l press SPKR to end.
Storing The System Speed Dial Numbers You can store up to 99 system speed dial numbers at your attendant telephone that every system user can access from his or her telephone. Typically, these are numbers that are frequently called by many dif- ferent users and emergency numbers that you want readily available to everyone. Distribute a list of these stored numbers to the system users for their reference. To program system speed dial numbers from the attendant’s station, l press ITCM, l dial%# 02. l dial 01 - 99 to choose storage location, l dial # to clear current entry, a choose line that is to be used: - dial 90 for no line assignment (system will choose last line used at calling station or prime line if one is assigned to calling station), q - press buttons Al - Al4 for lines 1-14 or dial 01 - 14, q - press buttons Bl, B2 for lines 15, 16 or dial 15,16, q - -,,s;FOLD then press buttons Al - A8 for lines 17 - 24 or dial - 9 q - dial 91- 94 for line groups 1 - 4, q - press ITCM for intercom line, l dial the number to be stored (32 digits maximum), - press HOLD to store pause (if required), - press TAP to store flash (if required), l press TRANS/CONF to save number, l repeat above steps (beginning with choice of storage location) to store next number, l press SPKR to end. 76