Cisco Spa 504G User Guide

Using Advanced Phone Features
Using the Interactive Voice Response Menu on the Cisco SPA501G
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Using the Interactive Voice Response Menu on the 
Cisco SPA501G
The Cisco SPA501G provides an interactive voice response menu. You can enter 
options and receive information about the phone and its operation.
To access the IVR:
STEP 1Press the Setup button.
Enter the IVR option by pressing the numbers of the option, then press #. Some...

Using Advanced Phone Features
Using the Interactive Voice Response Menu on the Cisco SPA501G
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73738 Restore the phone to the factory default software and settings. 
Enter 1 to confirm, or * to exit. If you chose to reset, hang up to exit and 
begin the restore process.
87778 Restore the phone’s user settings to the default. (Clears all user settings 
such as speed dials.)
Enter 1 to confirm, or * to exit. If you chose to reset,...

Using Advanced Phone Features
Advanced Procedures for Technical Support Personnel
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Advanced Procedures for Technical Support Personnel
!
CAUTIONThese menus are used to configure and troubleshoot your phone and the phone 
network. You should not change these settings or perform these actions unless 
directed to do so by your phone administrator.
To access advanced menus on the Cisco SPA502G, Cisco SPA504G, Cisco 
SPA508G, Cisco...

Using Advanced Phone Features
Advanced Procedures for Technical Support Personnel
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•Restart: Restarts your phone.
•Factory Reset: Resets your phone to the factory default settings.
!
CAUTIONIf you choose factory reset, you will return the phone to the original factory settings 
and will erase all current settings, including the directory and call logs. It is also 
possible that your phone extension will change.
•Custom Reset:...

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Using the Phone Web User Interface
Your Cisco IP Phone provides a web interface for the phone user that allows you to 
configure some features of your phone by using a web browser. Your phone 
system administrator can allow you to view the phone statistics and modify some 
or all of the parameters by using the web configuration utility. The features of the 
Cisco SPA phones that can be modified by the user by using the web...

Using the Phone Web User Interface
TSaving the Configuration Profile
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c. Scroll to view Current IP. This is the IP address of your phone.
Cisco SPA501G:
a. Press the Setup button.
b. Enter 110, then press #. The IP address is recited.
STEP  2On your PC, open a Web browser window. Your PC must be on the same 
subnetwork as the phone.
STEP  3Enter the IP address in the browser address bar. For example, 192.168.1.244. The 
web...

Using the Phone Web User Interface
Setting Voice System Parameters
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Click Undo All Changes if you want to clear all changes made this session and 
return to the parameter values set before the session began or since the last time 
you clicked Submit All Changes.
Setting Voice System Parameters
The voice system parameters control password protection for the phone 
configuration profile and the values used to identify the phone to...

Using the Phone Web User Interface
Setting Voice Phone Parameters
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Setting Voice Phone Parameters
The voice phone parameters control the screen saver.
The table identifies and describes the parameters in the Phone tab. 
Parameter Description
Screen Saver 
EnableChoose yes from the drop-down menu to enable the phone 
screen saver. Choose no to disable the screen saver.
Screen Saver 
WaitEnter the number of seconds that must elapse...

Using the Phone Web User Interface
Setting Voice User Parameters
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Setting Voice User Parameters
The voice User parameters control the phone user options, such as caller ID and 
speed dial numbers.
The table identifies and describes the parameters in the User tab. 
Parameter Description
Cfwd SettingChoose yes from the drop-down menu to enable call 
forwarding. Choose no to disable the feature.
Cfwd All DestEnter the target phone...

Using the Phone Web User Interface
Setting Voice User Parameters
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Block ANC 
SettingChoose yes from the drop-down menu to block anonymous 
callers. Choose no to disable the feature. Blocking 
anonymous calls prevents a call with an unknown Caller ID 
from ringing your phone. For example, if a caller set their 
phone to not display their Caller ID, the call is considered 
anonymous. These callers receive a busy signal or...