Christie Projector Roadster, Matrix WU, Mirage S+/HD/WU User Manual

							 Operation 
Roadster, Matrix WU, Mirage S+/HD/WU User Manual 3-77 020-100002-05 Rev. 1 (02-2010) 
3.   Working with one projector at a time, use the center brightness slide bar to adjust 
the center brightness (brightness of the non-blended region) so that the center 
intensity matches that of the brightest blended region (the center of all images 
when blending a 2 x 2 display is the target area). 
4.   Use the following three color slide bars, Black Red Level, Black Green Level 
and Black Blue Level, so the black hue of each projector matches. 
5.   You can choose which of the next four options, Top, Bottom, Left, Right, to use 
depending on which edge of the projector you are working with has been edge 
blended. The blend width can be adjusted to line up properly but by default it 
corresponds to the edge blending setting determined for that edge.  
 
 
 
6.   The brightness and black hues of the blended region can be adjusted in more 
detail in case fine-tuning is needed (may be only necessary for blending a 2 x 2 
projector display because of blending differs for the sides and center). 
NOTES: 1) The menu options vary depending on the Edge Blending parameters. 2) 
You may need to re-adjust the black level hues following the overlap adjustments on 
each blended edge. 3) When adjusting six or more projectors, you need to ensure that 
the hue and brightness of each target area is matched at closely as possible. 
As an alternative to using a keypad, most projector functions can be controlled 
remotely, typically at a controller such as a PC, via 1) simple bi-directional ASCII 
messaging on an Ethernet or serial communication link or 2) a web interface or 
“ChristieNET” on an Ethernet network. 
VIA ASCII MESSAGING — Connect a serial link between your controller and the RS-
232 or RS-422 port (recommended), or open an Ethernet socket (i.e., Telnet) between 
your controller and the valid projector address. Valid ASCII codes and messages are 
documented in the Christie Serial Communications document available at the 
Christie website. 
VIA WEB INTERFACE — Connect your PC to the projector’s Ethernet port. In your 
web browser (Internet Explorer, for example), enter the IP address of the projector 
you wish to control. This will start a password-protected ChristieNET application—
enter the factory default “
ccm7” login and password to open the program. If the 
projector is powered up, you can access assorted menu options and slidebars. 
Repeat for remaining networked projectors as desired. Keep in mind that multiple 
units can be controlled from one PC, but each unit will be in its own ChristieNET 
interface (web browser) at the PC. Likewise, you can make up to five separate web 
locations to a single projector. 
3.12 Remote Control 
of the Projector  
						

							Operation  
3-78 Roadster, Matrix WU, Mirage S+/HD/WU User Manual  020-100002-05 Rev. 1 (02-2010) 
The default login provides access to security settings, where you can define other 
users with the same or fewer rights. Use “unlimited” rights for most applications. For 
all logins, the Service menu is still protected with its own password. 
NOTES: 1) Any proxy server settings that interfere with this type of link should be 
disabled for using ChristieNET. Disable through Internet Explorer’s < Tools> 
  . 2) Your PC must be Java-
enabled to v1.4.2 or higher to run ChristieNET. 3) Depending on your projector 
model, certain controls provided through ChristieNET are non-functional.  
Occasionally the projector will encounter an error condition that can interrupt normal 
operation. Such a condition can be caused by a simple invalid keypad entry, an input 
signal error (most common) or a system error. The manner in which users are to be 
notified of error conditions is set in the Menu Preferences menu: 
 To see error messages displayed on-screen, select the “
Screen” option 
 To be notified via a serial communication only, select the “
RS-232” option. 
 To receive both types of notifications, select “
All”.  
 To disable error messages (except for “invalid user key entry”, which can’t be 
hidden), select “
Off”. 
Note that status/error messages also appear in the LCD Status Display window above 
the keypad at the rear of the projector. They are accompanied by their corresponding 
two-digit error code next to the keypad, evident at a greater distance. Normal 
operation is indicated by the “00”status code. 
 
Invalid User Entry 
A keypad entry not recognized by the projector triggers a short on-screen error 
message identifying the problem. For example, if you specify a channel number that 
is not available, the message “Invalid Channel will appear. Or if you try to enter the 
wrong password, you’ll see “Invalid Password”. Press 
 or Ex i t to clear the 
message and try again. 
NOTE: On-screen display of “Invalid User Entry” messages cannot be disabled, 
even if Display Error Messages has been set to “Off”. 
An input signal error message occurs if you are in presentation level (i.e., there are no 
menus present) and have selected an input on which the projector detects a problem. 
While menus remain operational and any key press will temporarily remove any 
displayed error message, you must resolve the signal problem in order to permanently 
eliminate the message. 
No Signal 
The message “No signal” occurs when there is no source signal detected at the 
selected input—both HSYNC and VSYNC are inactive and the screen background is 
black. Connect or correct the signal, or try another input. 
3.13 Error 
Conditions 
 User Errors 
 In
put Signal Errors  
						

							 Operation 
Roadster, Matrix WU, Mirage S+/HD/WU User Manual 3-79 020-100002-05 Rev. 1 (02-2010) 
Bad Sync 
The message “Bad Sync” occurs when HSYNC or VSYNC are active but the signal 
cannot be displayed. Such a condition occurs when only one of the two sync signals 
is present, or when either sync signal is unstable or of the wrong frequency. Correct 
the signal or select another input. 
Other Signal Error Messages 
In addition to the common “Bad Sync” and “No Signal” errors, you may encounter a 
signal error message indicating that HSYNC and/or VSYNC are either too fast or too 
slow. When such a message appears, check the frequencies shown in the Status 
menu. If they are correct, then the projector does not recognize the signal. On some 
PCs you may be able to change the settings to generate a compatible signal. If the 
frequencies shown in the Status menu are incorrect, check the cabling to see where 
the problem might originate. 
 
When the projector encounters a system malfunction, either a System Warning 
message or a System Error message may appear. Both types of messages are 
accompanied by a numerical error code on the “Status” LED, and a related text 
message appears in the LCD Status Display window. A system malfunction can be 
cleared with 
Ex i t Ex i t from presentation level, but may indicate the need for service 
by a qualified service technician. 
NOTE: System messages appear on-screen only if Display Error Messages has been 
set to “Screen” or “All”. 
System Warnings 
A system warning indicates that a system malfunction has been detected (see The 
Status LED Codes, below). A system warning message replaces any input signal 
message and disappears when the input signal status changes. While the projector 
will remain operational, the message indicates the presence of a potentially serious 
problem that should be reported to the manufacturer. You can press 
Ex i t Ex i t to 
remove the message, but for best results you should reset the projector—power the 
projector down and up again with the 
 (power) key. 
System Errors 
A system error message indicates that a serious malfunction has been detected and 
must be reported to the manufacturer as soon as possible (see The Status LED 
Codes, below). The projector will no longer operate and must be reset—power the 
projector down and up again with the 
 (power) key. 
The Status LED Codes 
If the status code display on the back of the projector shows one of the following 
values, you have encountered a likely system error requiring the attention of a 
qualified service technician (see System Warnings / System Errors, above). 
Acknowledge and clear the error with 
Ex i t Ex i t from presentation level, or try 
resetting the projector by powering it off and on again, cooling when necessary. 
Consult Table 3.1 and contact your dealer if the problem persists.  S
ystem Warnings / Errors  
						

							Operation  
3-80 Roadster, Matrix WU, Mirage S+/HD/WU User Manual  020-100002-05 Rev. 1 (02-2010) 
Table 3.4. System Error Codes 
Code DescriptionGENERAL 12  Software error. Contact dealer/factory.13  CRC error in flash ROM. Download new software.14  Engineering-only programming is complete. Call Christie, replace TIPM. 15 Attempting to download s/w code without being in boot mode16  Invalid interrupt. Power off/on. If persists, contact dealer/factory.17  User has forced system to stay in boot mode18 Attempting to program boot mode without jumper1E  External 3D Input Sync missing. Refer to Troubleshoot.1F  External 3D Input Sync is wrong. Refer to Troubleshoot.LAMP / BALLAST20  The lamp is unexpectedly on (likely a ballast and/or wiring problem)21  Lamp airflow is low; overheating imminent23  Cannot read valid ballast ID26  Lamp door is open, or lamp is not installed (interlock)27  Lamp cannot ignite28  Lamp has turned off unexpectedly29  Lamp ballast is overheated2D  Unknown or invalid Ballast ID, usually caused by faulty ballast cable or faulty ballast. POWER & COOLING46  Red DMD heat sink has overheated47  Green DMD heat sink has overheated48  Blue DMD heat sink has overheated49  Prism has overheated (not applicable to Roadster S+12K)4C  Projector has shut down due to critical errorC0  Lamp cannot ignite due to blower failureC7  TIPM is approaching the over-temperature threshold. Used on 1900 and 2400 ballast models only.53  Card cage fan failed (Fan 3) NOTE: may be connected as fan 4 or 554  LVPS fan failed fan failed (Fan 4) NOTE: may be connected as fan 3 or 5 55  Exhaust fan failed (Fan 5) NOTE: may be connected as fan 3 or 456  Prism fan failed (Fan 6)57  Red DMD fan failed (Fan 7)TIPM (10-bit Image Processor)60  Boot code CRC failed61  Unable to program DigMux PLD62  Unable to program Control PLD63  Unable to program Bubks PLD64  Unrecognized ROM type65  Write to flash ROM failed66  General TIPM failure67  Downloaded code will not fit into ROMs68 Communication failure with scalar on TIPMKeypad and EEPROM70  Unable to access EEPROM on the built-in keypad71  EEPROM memory on the built-in keypad has reinitializedPANEL DRIVER or FORMATTERS80  Unrecognized Panel Driver81  Unable to program device on Panel Driver82  TI flash download failure83  TI flash download failure84  TI flash download failure85 TI - I2C write failure86  One or more Formatters is not responding —probable Formatter s/w fault 87  Formatter reports consecutive RDRAM failures88  Red modular Formatter communication failure 89  Green modular Formatter communication failure8A  Blue modular Formatter communication failureMISCELLANEOUSA0  Unable to program the optional interface moduleA1  Unable to power the optional interface moduleA2  Unable to program the Dual Slot Backplane Module (DSBP)A3  Unable to program the warping module option (Christie TWIST)
If you encounter a system error, clear it with Exi t Exi t. If necessary, try resetting the projector by 
powering it off and on again (cooling if necessary). Contact dealer/factory if error persists.
 
The specific code number identifies the source of the error detected, and is 
particularly useful in cases where the projector is too far away to read the 
accompanying text message in the LCD status display window. For example, the 
code “21” means the lamp could not be turned on. Error codes for this projector are 
listed in Table 3.4.  
						

							Section 4 
Maintenance 
 
Roadster, Matrix WU, Mirage S+/HD/WU User Manual 4-1 020-100002-05 Rev. 1 (02-2010) 
 
This projector is safety agency approved and is designed for safe and reliable 
operation. However, safe operation cannot be assured by design alone; installers, 
maintainers, and users must maintain a safe operating environment for the system. 
Please read through and understand the following warnings and guidelines promoting 
safe usage of the projector. 
 WARNING  
Always power down the projector using appropriate procedure 
and disconnect all power sources before cleaning or servicing. 
 WARNING  
Always remove the lens when shipping the projector. 
 WARNING  
NEVER look directly into the projector lens.  
The high brightness of this projector 
could cause permanent eye damage. 
 WARNING  
For protection from ultraviolet radiation, 
keep all projector shielding intact during operation. 
 CAUTION  
Installation should be performed by qualified personnel ONLY. 
Observe and follow all warnings and instructions marked on the projector. 
The exclamation point within the equilateral triangle alerts the user to 
important operating and maintenance (servicing) instructions in the 
literature accompanying the projector. 
The lightning flash and arrowhead symbol within the equilateral triangle 
alerts the user to non-insulated “dangerous voltage” within the 
projector’s enclosure that may be of sufficient magnitude to constitute a 
risk of electric shock. 
 
 
 
4.1   Warnings and 
Guidelines 
 Labels and Markings   
						

							Maintenance  
4-2 Roadster, Matrix WU, Mirage S+/HD/WU User Manual  020-100002-05 Rev. 1 (02-2010) 
Refer to your model and part number below for the specified replacement item and 
the recommended time to replace the item. NOTE: Refer to the Service Manual for 
replacement item part numbers. 
 
Replacement Item Time Interval (hrs) 
Air Filter 
2.0 kW lamp module 
3.0 kW lamp module 
All DC fans 
AC blower fan
 
1,000 
1,000 – 1, 200 
1,000 – 1, 200 
500 - 750 
10,000 
 
 
HD Projectors >10,000 lumens 
 
Model Model Part Number 
 
Roadster HD12K 
Roadster HD18K 
Mirage HD12 
Mirage HD18 
  
104-010101-xx 
104-021101-xx 
104-027101-xx 
104-022101-xx 
 
 
WUXGA Projectors >10,000 lumens 
 
Model Model Part Number 
 
Matrix WU12 
Mirage WU12
 
Mirage WU18  
104-064101-xx 
104-063100-xx
 
104-065102-xx 
 
SXGA+ Projectors >10,000 lumens 
 
Model Model Part Number 
 
Roadster S+12K 
Roadster S+16K 
Mirage S+14K 
Roadster S+20K 
  
38-DSP210-62 
38-DSP214-63 
38-DSP214-64 
104-001101-xx 
 
  
Operate the projector in an environment that meets the operating range specifications 
in Section 6, Specifications. Do not operate the projector close to water, such as near 
a swimming pool. 
Do not place the projector on an unstable cart, stand or table. If the projector is going 
to be ceiling mounted, only use the Christie-approved ceiling mount fixture designed 
for your projector. 
A projector and cart combination should be used with care. Sudden 
stops, excessive force, and uneven surfaces may cause the projector 
and cart combination to overturn.    Projector Maintenance 
 Schedule 
 Projector Location  
						

							 Maintenance 
Roadster, Matrix WU, Mirage S+/HD/WU User Manual 4-3 020-100002-05 Rev. 1 (02-2010) 
 
Projectors that are positioned too closely to one another, too close to a wall or other 
structures are restricted from the amount of cool air needed to operate without 
overheating. Without proper airflow, the hot exhaust air can circulate the projector 
and be sucked back in through the intake vents causing it to overheat. See the 
illustration below to ensure your projector installation meets the proper spacing 
requirements. 
 
Figure 4.1. Projector positioning for proper airflow 
 
LAMP: Do not operate the Bubble lamp for more than the lamp’s warranty limit; risk 
of the lamp shattering increases as a result of changes in the quartz glass that occur 
with use. Operation beyond the lamp’s warranty limit also significantly reduces 
brightness output. 
 WARNING  
Wait approximately five minutes after powering down the 
projector to allow internal cooling fans to stop and for the lamp 
to cool sufficiently before removing.  
Never attempt to remove the lamp housing directly after use. 
The lamp is under great pressure when hot and may explode, 
causing personal injury and/or property damage. Allow cooling 
completely. 
The Bubble lamp operates at a very high temperature and pressure. Failure to allow 
the lamp to sufficiently cool prior to handling could result in an explosion causing 
personal injury and/or property damage. After turning the projector off it is important 
that you wait at least five minutes before unplugging it. This provides enough time 
for the internal lamp cooling fans to cool the lamp and to automatically shut off. Cool 
completely before handling.    Lamp and Filter  
 Re
placement  
						

							Maintenance  
4-4 Roadster, Matrix WU, Mirage S+/HD/WU User Manual  020-100002-05 Rev. 1 (02-2010) 
 WARNING  
Use only lamps supplied by Christie. Use lamps of the correct 
wattage for your projector model when replacing. 
 WARNING  
Use Christie approved filters ONLY. 
FILTER:  Replace the filter when you replace the lamp or sooner if required. It is 
important the filter be replaced regularly to ensure sufficient airflow through the 
projector, otherwise it could cause the projector to overheat. 
See 4.4, Lamp and Filter Replacement for the complete replacement procedure. 
 
  The North American rated line cord is provided with each projector. Ensure 
that you are using a line cord that meets the appropriate rating standards.
 
Only use attachments or accessories recommended by Christie, such as the specific 
power cord supplied. Use of other attachments or accessories with this projector may 
result in the risk of fire, shock or personal injury. 
 WARNING  
Use only an AC power cord recommended by Christie. Do not 
attempt operation if the AC supply and cord are not within the 
specified voltage and power range. 
 Do not allow anything to rest on the power cord. Locate the projector where 
persons walking on it or objects rolling over it cannot abuse the cord. 
 Operate the projector at the specified voltage only. Do not overload power outlets 
and extension cords as this can result in fire or shock hazards. 
 The projector is equipped with a three-wire plug having a third (grounding) pin. 
This is a safety feature. If you are unable to insert the plug into the outlet, contact 
an electrician to have the outlet replaced. Do not defeat the safety purpose of the 
grounding-type plug. 
Slots and vents in the projector provide ventilation. Never block or cover these 
openings. This ensures reliable operation of the projector and prevents overheating.  
 Do not place the projector over a radiator or heat register. The projector should 
not be placed in an enclosure unless proper ventilation is provided. 
 Do not insert objects into the ventilation openings of the projector. They may 
touch dangerous voltages or short-out components resulting in a fire or shock 
hazard. Do not spill liquids of any kind into the projector. Should an accidental 
spill occur, immediately unplug the projector and have it serviced by a qualified 
service technician. 
 
 Power Cord 
 and Attachments 
 Ventilation     
						

							 Maintenance 
Roadster, Matrix WU, Mirage S+/HD/WU User Manual 4-5 020-100002-05 Rev. 1 (02-2010)  
If any of the following conditions exist, immediately unplug the projector from the 
power outlet and contact your Christie dealer. 
 The power cord has been damaged. 
 The internal cooling fans do not turn on within two minutes when the projector is 
first powered up.  
 Liquid has been spilled into the projector. 
 The projector has been exposed to excessive moisture. 
 The projector is not operating normally or its performance has significantly 
deteriorated in a short period of time. 
 The projector has been dropped or the shipping case (if applicable) has been 
badly damaged. 
 
 
 
 WARNING  
Do not attempt to service the projector yourself. All servicing 
must be performed by Christie accredited service technicians. 
Use replacement parts that are manufacturer-approved only. 
Use of any other part other than the ones specified by the 
manufacturer can result in fire, electric shock or risk of personal 
injury and irreparable equipment damage. 
Table 4.1. Maintenance Guide 
Part Description Frequency Action 
Lens   As required 
CLEAN: Clean the lens only when 
absolutely necessary. A small amount of 
dust on the lens has very little effect on 
picture quality. 
To clean: Use a soft lint-free cloth without 
any chemicals. Use only a high-quality 
coated optics cleaning fluid, which can be 
purchased from most camera supply stores. 
Apply the coated optics fluid directly onto 
the lint-free cloth until moistened. Wipe in a 
single sweep across the surface of the lens. 
To avoid scratching the lens do not
 scrub or 
rub in a circular motion. Discard the cloth 
after every use.  Do not use cleaning tools 
treated with Ether. Do not use cleaning 
solvents that contain ammonia. Use 
compressed air to remove any particles 
remaining on the lens. 
 Servicing 
4.2 Cleaning  
						

							Maintenance  
4-6 Roadster, Matrix WU, Mirage S+/HD/WU User Manual  020-100002-05 Rev. 1 (02-2010) 
Part Description Frequency Action 
Lamp  
 
 
 
 
 
 
 
 
 
 
   
 As required CLEAN (GLASS ONLY): Clean if 
absolutely necessary. Never touch the glass 
surface of the lamp. Fingerprints left on the 
glass will seriously degrade lamp 
performance or cause “hotspots” which can 
lead to an accumulation of intense heat in 
the touched area and cause the lamp to 
shatter. 
To clean:
 Wait until lamp is cool. Moisten a 
clean, lint-free cotton cloth with isopropyl 
alcohol and gently rub the surface of the 
glass in a circular motion until clean. 
1000 hrs or sooner 
if required REPLACE: Refer to 4.4 Lamp and Filter 
Replacement procedure later in this section. 
Filters 
Whenever a lamp is 
replaced or sooner 
if required REPLACE: Do not reuse old filters. Use the 
filter provided in the Christie Lamp and 
Filter Kit.  
Covers (External)  As required 
CLEAN: Clean dust from external covers 
using a clean, lint free cotton cloth as 
required.  
NOTE: Before cleaning the modules, it is 
recommended that you install the lens cap. 
This will keep dust particles from settling on 
the glass surface of the lens. 
Air Flow Sensor  Refer to Air Flow Sensor below 
 
The air flow sensor attached to the blower fan must be kept clean in order to ensure 
proper functionality. In order to properly clean the air flow sensor, it is recommended 
that you remove the sensor from the projector. This will ensure that the contaminants 
that are removed from the air flow sensor do not contaminate other parts within the 
projector. Follow the necessary steps to ensure the air flow sensor is cleaned 
properly: 
Remove Air Flow Sensor 
1. Remove the input panel (TIPM) by removing four screws as shown in 
Figure 4-1 and pull the panel straight out. 
2. Remove the rear cover (including door) of the unit by disengaging the eight 
¼ turn screws that secure it to the chassis, see Figure 4-2.    Air Flow Senso
r 