Christie Projector Mirage S+/HD/WU User Manual

							 Section 3: Operation 
Mirage S+/HD/WU, Matrix S+/HD/WU, Christie HD/DS+/DW, DLV User Manual  3-71 020-100001-07 Rev. 1 (11-2009) 
Adjustments can now be made to black level controls.  
 
To restore the use of Christie TWIST: 
 
1. Disable black blending. 
2. Power cycle the projector. 
3. Begin using the TWIST controls. 
 
Black Level Blending Procedure 
NOTES: 1) Adjust white levels before adjusting black levels. 2) The zones in BLB 
menu correspond to the Edge Blend zones. If a given Edge Blend zone width is set to 0 
(i.e. no blend on that side) then the corresponding BLB zone is disabled. It only 
becomes accessible when that Edge Blend zone is active. 
1.   Start with two projectors. Select the black test pattern for both projectors from the 
Geometry and Color submenu. 
2.   In the Black Level Blending submenu, enable black blending by putting a 
checkmark in the checkbox for each projector. 
 
 
 
3.   Working with one projector at a time, use the center brightness slide bar to adjust 
the center brightness (brightness of the non-blended region) so that the center 
intensity matches that of the brightest blended region (the center of all images 
when blending a 2 x 2 display is the target area). 
4.   Use the following three color slide bars, Black Red Level, Black Green Level and 
Black Blue Level, so the black hue of each projector matches. 
5.   You can choose which of the next four options, Top, Bottom, Left, Right, to use 
depending on which edge of the projector you are working with has been edge 
blended. The blend width can be adjusted to line up properly but by default it 
corresponds to the edge blending setting determined for that edge.  
 
  
						

							Section 3: Operation  
3-72  Mirage S+/HD/WU, Matrix S+/HD/WU, Christie HD/DS+/DW, DLV User Manual  020-100001-07 Rev. 1 (11-2009) 
 
6.   The brightness and black hues of the blended region can be adjusted in more 
detail in case fine-tuning is needed (may be only necessary for blending a 2 x 2 
projector display because of blending differs for the sides and center). 
NOTES: 1) The menu options vary depending on the Edge Blending parameters. 
2) You may need to re-adjust the black level hues following the overlap 
adjustments on each blended edge. 3) When adjusting six or more projectors, you 
need to ensure that the hue and brightness of each target area is matched at 
closely as possible. 
 
As an alternative to using a keypad, most projector functions can be controlled 
remotely, typically at a controller such as a PC, via 1) simple bi-directional ASCII 
messaging on an Ethernet or serial communication link or 2) a web interface or 
“ChristieNET” on an Ethernet network.  Using a PC interface can also prove to be 
useful in instances where extreme warping is applied and the menu items become 
illegible and hard to navigate. 
 
VIA ASCII MESSAGING — Connect a serial link between your controller and the RS232 
or RS422 port (recommended), or open an Ethernet socket (i.e., Telnet) between your 
controller and the valid projector address. Valid ASCII codes and messages are 
documented in the Christie Serial Communications document available at the Christie 
website. 
VIA WEB INTERFACE — Connect your PC to the projector’s Ethernet port. In your web 
browser (Internet Explorer, for example), enter the IP address of the projector you 
wish to control. This will start a password-protected ChristieNET application—enter 
the factory default “
ccm7” login and password to open the program. If the projector is 
powered up, you can access assorted menu options and slide bars. 
Repeat for remaining networked projectors as desired. Keep in mind that multiple 
units can be controlled from one PC, but each unit will be in its own ChristieNET 
interface (web browser) at the PC. Likewise, you can make up to five separate web 
locations to a single projector. 
The default login provides access to security settings, where you can define other 
users with the same or fewer rights. Use “unlimited” rights for most applications. For 
all logins, the Service menu is still protected with its own password. 
NOTES: 1) Any proxy server settings that interfere with this type of link should be 
disabled for using ChristieNET. Disable through Internet Explorer’s < Tools> 
  . 2) Your PC must be Java-
enabled to v1.4.2 or higher to run ChristieNET. 3) Depending on your projector 
model, certain controls provided through ChristieNET are non-functional. 
 
3.11 Remote Control 
of the Projector  
						

							 Section 3: Operation 
Mirage S+/HD/WU, Matrix S+/HD/WU, Christie HD/DS+/DW, DLV User Manual  3-73 020-100001-07 Rev. 1 (11-2009) 
 
Occasionally the projector will encounter an error condition that can interrupt normal 
operation. Such a condition can be caused by a simple invalid keypad entry, an input 
signal error (most common) or a system error. The manner in which users are to be 
notified of error conditions is set in the Menu Preferences menu: 
 To see error messages displayed on-screen, select the “
Screen” or “All” option. 
 To be notified via a serial communication only, select the “
RS232” option. 
 To receive both types of notifications, select “
All”.  
 To disable error messages (except for “invalid user key entry”, which can’t be 
hidden), select “
Off”. 
Note that a two-digit error code appears in the status LED display window located 
beside the built-in keypad at the rear of the projector. Normal operation is indicated by 
the “0n”status code. 
 
 
Invalid User Entry 
A keypad entry not recognized by the projector triggers a short on-screen error 
message identifying the problem. For example, if you specify a channel number that is 
not available, the message “Invalid Channel will appear. Or if you try to enter the 
wrong password, you’ll see “Invalid Password”. Press 
 or Ex i t to clear the 
message and try again. 
NOTE: On-screen display of “Invalid User Entry” messages cannot be disabled, 
even if Display Error Messages has been set to “Off”. 
An input signal error message occurs if you are in presentation level (i.e., there are no 
menus present) and have selected an input on which the projector detects a problem. 
While menus remain operational and any key press will temporarily remove any 
displayed error message, you must resolve the signal problem in order to permanently 
eliminate the message. 
No Signal 
The message No signal occurs when there is no source signal detected at the 
selected input—both HSYNC and VSYNC are inactive and the screen background is 
black. Connect or correct the signal, or try another input. 
Bad Sync 
The message Bad Sync occurs when HSYNC or VSYNC are active but the signal 
cannot be displayed. Such a condition occurs when only one of the two sync signals is 
present or when either sync signal is unstable or is the wrong frequency. Correct the 
signal or select another input. 
3.12 Error 
Conditions 
 User Errors 
 In
put Signal Errors  
						

							Section 3: Operation  
3-74  Mirage S+/HD/WU, Matrix S+/HD/WU, Christie HD/DS+/DW, DLV User Manual  020-100001-07 Rev. 1 (11-2009) 
Other Signal Error Messages 
In addition to the common Bad Sync and “No Signal” errors, you may encounter a 
signal error message indicating that HSYNC and/or VSYNC are either too fast or too 
slow. When such a message appears, check the frequencies shown in the Status menu. 
If they are correct, the projector does not recognize the signal. On some PCs you may 
be able to change the settings to generate a compatible signal. If the frequencies 
shown in the Status menu are incorrect, check the cabling to see where the problem 
might originate. 
When the projector encounters a system malfunction, either a System Warning 
message or a System Error message may appear. Both types of messages are 
accompanied by a numerical error code on the status LED display. A system 
malfunction can be cleared with 
Ex i t Ex i t from presentation level, but may indicate 
the need for service by a qualified service technician. 
NOTE: System messages appear on-screen only if Display Error Messages has been 
set to “Screen” or “All”. 
System Warnings 
A system warning indicates that a system malfunction has been detected (see Status 
LED Codes, below). A system warning message replaces any input signal message 
and disappears when the input signal status changes. While the projector will remain 
operational, the message indicates the presence of a potentially serious problem that 
should be investigated. You can press 
Ex i t Ex i t to remove the message, but for best 
results you should reset the projector—power the projector down and up again with 
the 
 (power) key. 
System Errors 
A system error message indicates that a serious malfunction has been detected and 
must be investigated as soon as possible (see Status LED Codes, below). The projector 
will no longer operate and must be reset—power the projector down and up again 
with the 
 (power) key. 
The Status LED Codes 
If the status code display on the back of the projector shows one of the following 
values, you have encountered a likely system error requiring the attention of a 
qualified service technician (see System Warnings and System Errors, above). 
Acknowledge and clear the error with 
Ex i t Ex i t from presentation level, or try 
resetting the projector by powering it off and on again, cooling when necessary. 
Consult Table 3.5 and contact your dealer if the problem persists. 
The specific code number identifies the source of the error detected, and is 
particularly useful in cases where the projector is far away. For example, the code 
“27” means the lamp could not be turned on. Error codes for this projector are listed in 
Table 3.5 below. 
   S
ystem Warnings / Errors  
						

							 Section 3: Operation 
Mirage S+/HD/WU, Matrix S+/HD/WU, Christie HD/DS+/DW, DLV User Manual  3-75 020-100001-07 Rev. 1 (11-2009) 
Table 3.5  Error Codes 
Code Description GENERAL 12  Software bug. Contact dealer/factory.13  CRC error in flash ROM. Download new software.14  Engineering-only programming is complete. Call Christie, replace TIPM. 15 Attempting to download code without being in boot mode16  Invalid interrupt. Power off/on. If it persists, contact dealer/factory. 17  User forced system to stay in boot mode18  Jumper for programming boot not installed1E External 3D Input Sync missing. Refer to section 5 Troubleshoot.1F External 3D Input Sync is wrong. Refer to section 5 Troubleshoot.LAMP FAILURES20  Lamp turned on unexpectedly (fault related to ballast)21  Lamp airflow low, overheating imminent23  Cannot read valid ballast ID26  Lamp Interlock: lamp door open, lamp not installed27  Can’t turn lamp on28  Lamp turned off unexpectedly29 Lamp ballast overheatedPOWER AND COOLING46  Red DMD heatsink overheated47  Green DMD heatsink overheated48  Blue DMD heatsink overheated49 Prism overheated4C  Projector shutdown due to critical errorC0 Lamp blower failure (lamp not turned on)51  LVPS fan failed (Fan 1)52 LVPS/ Red cooling fan failed (Fan 2)53  DC lamp fan failed in 500W / 1kW models (Fan 3)54  Red DMD heatsink fan failed on 1kW and 1.2kW models (Fan 4) 55  Green DMD heatsink fan failed on 1kW and 1.2kW models (Fan 5) 56  Blue DMD heatsink fan failed on 1kW and 1.2kW models  (Fan 6) 57  TIPM fan failed (Fan 7)58  TIPM fan failed (Fan 8)TIPM (Image Processor)60  Boot code CRC failed61  Unable to program DigMux PLD62  Unable to program Control PLD63  Unable to program Bubks PLD64 Unrecognized ROM type65  Write to flash ROM failed66 TIPM failure67  Downloaded code will not fit68 Scaler communication problemBUILT-IN KEYPAD70  Unable to access EEPROM on the built-in keypad71  EEPROM memory re-initialization on the built-in keypadPANEL DRIVER AND FORMATTER80 Unrecognized Panel Driver81  Unable to program device on Panel Driver82  TI flash download failure83  TI flash download failure84  TI flash download failure85  TI-I2C write failure86  One or more Formatters not responding —Probable Formatter s/w fault   87  Formatter reports RDRAM failure88  Red modular Formatter communication failure 89  Green modular Formatter communication failure8A  Blue modular Formatter communication failure93  Modular formatter architecture error94  Modular formatter DMD mismatch95  Modular formatter sequence mismatchMISCELLANEOUSA0  Unable to program the optional module A1  Unable to power the optional module A2  Unable to program the Dual Slot Backplane Module (DSBP)A3  Unable to program the optional Post Processing Module (Warp module) 
Clear system errors with Ex i t Ex i t. If necessary, try resetting the projector by powering it off and on 
again (cooling if necessary). For detailed information, monitor the RS232 IN port. Contact dealer/factory 
if error persists. Codes omitted from this table should not appear in your projector. 
						

							Section 4 
Maintenance  
 
Mirage S+/HD/WU, Matrix S+/HD/WU, Christie HD/DS+/DW, DLV User Manual  4-1 020-100001-07 Rev. 1 (11-2009) 
 
The projector is an international regulatory agency approved product designed for safe 
and reliable operation. To assure complete safety at all times it is important to 
acknowledge the following precautions while operating the projector.  
 WARNING  
Always power down the projector using appropriate procedure 
and disconnect all power sources before cleaning or servicing. 
 WARNING  
Always remove the lens when shipping the projector. 
 WARNING  
NEVER look directly into the projector lens.  
The high brightness of this projector 
could cause permanent eye damage. 
 WARNING  
For protection from ultraviolet radiation, 
keep all projector shielding intact during operation. 
CAUTION  
Qualified personnel should perform installation ONLY. 
Observe and follow all warnings and instructions marked on the projector. 
The exclamation point within the equilateral triangle alerts the user to 
important operating and maintenance (servicing) instructions in the 
literature accompanying the projector. 
The lightning flash and arrowhead symbol within the equilateral triangle 
alerts the user to uninsulated “dangerous voltage” within the projector’s 
enclosure that may be of sufficient magnitude to constitute a risk of 
electric shock. 
Read all operating instructions prior to using the projector. 
 
 
 
4.1 Warnings and 
Safety 
Guidelines 
 Labels and Markings 
 Instructions   
						

							Section 4: Maintenance  
4-2  Mirage S+/HD/WU, Matrix S+/HD/WU, Christie HD/DS+/DW, DLV User Manual  020-100001-07 Rev. 1 (11-2009) 
Operate the projector in an environment, which meets the operating range specified in 
Section 6 – Specifications. 
 Do not operate the projector close to water, such as near a swimming pool. Do not 
operate in extremely humid environments. 
 Do not place the projector on an unstable cart, stand or table. A projector and cart 
combination should be used with care. Sudden stops, excessive force and uneven 
surfaces may cause the projector and cart combination to overturn. 
 Only use Christie-approved ceiling mount fixture, if the projector is to be ceiling 
mounted.  
Lamp: The projector uses a Cermax Xenon lamp to deliver its high brightness. A 
lamp should be replaced when it has reached its end of life or if a noticeable change in 
brightness occurs. Keep track of the number of hours the lamp has been in use (Lamp 
Menu) and be aware of any changes to brightness. These indicators will help you 
effectively maintain operation of the projector.  
 WARNING  
Wait approximately five minutes after powering down the 
projector to allow internal cooling fans to stop and for the 
lamp to cool sufficiently before removing.  
Never attempt to remove the lamp housing directly 
after use. The lamp is under great pressure when hot 
and may explode, causing personal injury and/or 
property damage. Allow cooling completely. 
 WARNING  
Use only lamps supplied by Christie. Use lamps of the correct 
wattage for your projector model when replacing. 
Filter: Replace the filter when you replace the lamp or sooner if required. It is 
important the filter be replaced regularly to ensure sufficient airflow through the 
projector, otherwise it could cause the projector to overheat.  
  WARNING  
Use only filters supplied by Christie. 
Refer to 4.4 Lamp and Filter Replacement for instructions. 
 The North American rated line cord is provided with each projector. Ensure 
that you are using a line cord, socket and power plug that meets the 
appropriate local rating standards.
 
Use only the attachments and/or accessories recommended by Christie. Use of others 
may result in the risk of fire, shock or personal injury. 
 WARNING  
Use only an AC power cord recommended by Christie. Do not attempt 
operation if the AC supply and cord are not within the specified voltage 
and power range. 
 Projector Location  
 Lam
p 
 Power Cord  
 and Attachments  
						

							 Section 4: Maintenance 
Mirage S+/HD/WU, Matrix S+/HD/WU, Christie HD/DS+/DW, DLV User Manual  4-3 020-100001-07 Rev. 1 (11-2009) 
 Do not set or rest items on the power cord. Place the projector in an area where 
the projector cord cannot be abused or damaged by persons walking on it or by 
objects rolling over it. 
 Operate the projector at the specified voltage only. Do not overload power outlets 
and extension cords as this can result in fire or shock hazards. 
 The projector is equipped with a three-wire plug having a third grounding pin. 
This is a safety feature – if you are unable to insert the plug into an outlet contact 
an electrician to have the outlet replaced. Do not defeat the safety purpose of this 
grounding-type plug.  
 
Slots and vents in the projector provide ventilation. Never block or cover these 
openings. This ensures reliable operation of the projector and prevents overheating.  
 Do not place the projector over a radiator or heat register. The projector should 
not be placed in an enclosure unless proper ventilation is provided. 
 Do not insert objects into the ventilation openings of the projector. They may 
touch dangerous voltages or short-out components resulting in a fire or shock 
hazard. Do not spill liquids of any kind into the projector. Should an accidental 
spill occur, immediately unplug the projector and have it serviced by a qualified 
service technician. 
If any of the following conditions exist, immediately unplug the projector from the 
power outlet and ask a qualified service technician to look at it. 
 The power cord has been damaged. 
 The internal cooling fans do not turn on within two minutes when the projector is 
first powered up.  
 Liquid has been spilled into the projector. 
 The projector has been exposed to excessive moisture. 
 The projector is not operating normally or its performance has significantly 
deteriorated in a short period of time. 
 The projector has been dropped or the shipping case (if applicable) has been badly 
damaged. 
 WARNING  
Do not attempt to service the projector yourself. All 
servicing must be performed by Christie accredited 
service technicians. 
Use replacement parts that are manufacturer-approved 
only. Use of any other part other than the ones specified 
by the manufacturer can result in fire, electric shock or 
risk of personal injury and irreparable equipment 
damage. 
 Ventilation 
 Servicin
g  
						

							Section 4: Maintenance  
4-4  Mirage S+/HD/WU, Matrix S+/HD/WU, Christie HD/DS+/DW, DLV User Manual  020-100001-07 Rev. 1 (11-2009) 
 
Table 4.1. Maintenance Guide 
Part Description Frequency Action 
Lens   As required  Clean the lens only when absolutely 
necessary. A small amount of dust on the 
lens has very little effect on picture quality. 
To clean: Use a soft lint-free cloth without 
any chemicals. Use only a high-quality 
coated optics cleaning fluid, which can be 
purchased from most camera supply stores. 
Apply the coated optics fluid directly onto 
the lint-free cloth until moistened. Wipe in a 
single sweep across the surface of the lens. 
To avoid scratching the lens do not
 scrub or 
rub in a circular motion. Discard the cloth 
after every use.  Do not use cleaning tools 
treated with Ether. Do not use cleaning 
solvents that contain ammonia. Use 
compressed air to remove any particles 
remaining on the lens. 
Lamp  
 
 
 
 
 
 
 
 
 
 
   
 As required CLEAN: Clean if absolutely necessary. 
Never touch the glass surface of the lamp. 
Fingerprints left on the glass will seriously 
degrade lamp performance or cause 
“hotspots” which can lead to an 
accumulation of intense heat in the touched 
area and cause the lamp to shatter. 
To clean: Wait until lamp is cool. Moisten a 
clean, lint-free cotton cloth with isopropyl 
alcohol and gently rub the surface of the 
glass in a circular motion until clean. 1000 hrs or sooner 
if required REPLACE: Refer to 4.4 Lamp and Filter 
Replacement procedure later in this section. 
Filters 
Whenever a lamp is 
replaced or sooner 
if required REPLACE: Do not reuse old filters. Use the 
filter provided in the Christie Lamp and 
Filter Kit.  
Covers (External)  As required 
CLEAN: Clean dust from external covers 
using a clean, lint free cotton cloth as 
required.  
NOTE: Before cleaning the modules, it is 
recommended that you install the lens cap. 
This will keep dust particles from settling on 
the glass surface of the lens. 
 
 
 WARNING  
Proper face shield and protective gloves are required if 
the lamp module is removed from the projector.
4.2 Cleaning and 
Maintenance 
Guide