Casio Cassiopeia Be 300 Pocket Manager Users Guide

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Screen is blank
If the CASSIOPEIA does not respond when you briefly press the Power button, press and hold the
button for a full second. If that does not work, try the following steps, performing the next step
only if the one you just performed did not solve the problem.
1. Plug the CASSIOPEIA into AC power.
2. Recharge the battery.
3. Adjust display brightness. While holding down the Power button, press the right or left cursor
buttons to adjust brightness.
4. Adjust display contrast. While holding down the Power button, press the up or down cursor
buttons to adjust contrast.
5. Reset the CASSIOPEIA. See “To reset your CASSIOPEIA” in the Hardware Manual.
Screen is dark
Prolonged exposure to direct sunlight may cause your CASSIOPEIA screen to temporarily
darken. This is normal for LCD screens and is not permanent.
Inaccurate response to stylus taps
Adjust the touch screen alignment. You can launch the touch screen alignment procedure by
holding down the Power button and pressing the OK button.
Slow or no response
Reset the CASSIOPEIA. See “To reset your CASSIOPEIA” in the Hardware Manual.
Modem connection problems
You may encounter the following problems when using a modem.
Cannot dial out
•Remove your CASSIOPEIA from the cradle or disconnect the cable. You cannot connect using
a modem if your CASSIOPEIA has an active connection with the computer.
•Verify that the modem is firmly seated and connected to your CASSIOPEIA and the telephone
jack.
•Make sure the telephone line is analog. (Analog telephone lines transmit data in analog instead
of digital form. Your home telephone line is most likely analog, while office telephone lines are
often digital.)
•If you create a modem connection for an external modem, select Hayes Compatible on COM1
as your modem. If you are using a modem card, select the modem card as your modem.
•To use an external modem, you need to use a NULL modem cable and appropriate adapters to
connect the external modem to your CASSIOPEIA.
•Make sure the modem is waiting for a dial tone. Make sure the “Wait for tone” option is
selected on the Modem Setup screen of the modem you are using. See “To configure a dial-up
connection setup” on page 56 for more information. 
						

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Can dial out but cannot make a proper connection
•Make sure the network to which you are trying to connect supports the Point-to-Point Protocol
(PPP). Your Internet service provider or network administrator can verify this.
•Verify that you are using the right phone number for the modem you are trying to reach.
•Make sure the “Wait for tone” option is selected on the Modem Setup screen of the modem you
are using. See “To configure a dial-up connection setup” on page 56 for more information.
Connection is unreliable
•Make sure the modem is firmly seated and connected to your CASSIOPEIA and the telephone
jack.
Network connection problems
The following solutions may help if you encounter problems when using a network card for
network connections.
•Verify that you have an Ethernet card that is compatible with your CASSIOPEIA.
•Make sure that the proper drivers for your card are installed on the CASSIOPEIA. For more
information, see the owner’s manual for the network card.
•Verify with your network administrator that your user name and password are correct.
•Verify with your network administrator that the network you are trying to connect to is
available, or try to connect to it from another computer.
•Verify that you have added necessary server information.
Cable and cradle connection problems
The following solutions may help if you encounter problems when connecting to your computer.
•Ensure the CASSIOPEIA is turned on.
•If a modem or Ethernet card is inserted into your CASSIOPEIA, remove it.
•Ensure that you do not have any other active connections.
•Ensure the cable is securely plugged into the COM port or USB port on your computer. Use the
cable that came with the CASSIOPEIA, without any extra cables or extenders attached.
•Plug the other end of the cable securely into the correct port on your CASSIOPEIA. If you are
using a cradle, push your CASSIOPEIA securely into the cradle.
Storage card error messages
“Error! (READ/WRITE)
See your User’s Guide for details.”
•This error can occur after the CASSIOPEIA is subjected to strong impact, electrostatic charge,
or electrical noise. Try performing the operation again.
•Check the battery level and recharge it if it is low.
•Check if the storage card is loaded correctly. If it is, there may be a problem with the storage
card. 
						

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MO0108-A
CASIO COMPUTER CO., LTD.
6-2, Hon-machi 1-chome
Shibuya-ku, Tokyo 151-8543, Japan