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Canon printer PIXMA MX7600 User Manual

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    							167
    Troubleshooting
    „ Errors Often Occur When You Send a Fax
    Telephone Problems
    „Cannot Dial
    „ Telephone Disconnects During a Call
    You are scanning thick or curled 
    documents. Thick or curled documents may not be sent in good quality, because of a 
    shadow or distortion caused when scanning such documents.
    Press on the Document Cover with your hand when scanning.
    CauseAction
    The telephone line condition or the 
    connection is poor.If there is a poor line or connection, reducing the transmission start speed may 
    correct the error.
    Reduce the transmission start speed. Refer to “TX start speed” in “Device 
    Settings” of the 
    User’s Guide on-screen manual.
    CauseAction
    The telephone line is not correctly 
    connected. Check that the telephone line is connected correctly. Refer to your setup sheet 
    or see “Preparing the Machine for Fax” on page 54.
    The telephone line type is not set 
    correctly. Check the telephone line type setting and change it as necessary. See “Setting 
    the Telephone Line Type” on page 57.
    CauseAction
    The telephone line or the telephone (or 
    a peripheral device such as an external 
    telephone, an answering machine, or a 
    computer modem) is not connected 
    correctly.Check that the telephone line and the telephone (or a peripheral device such as 
    an external telephone, an answering machine, or a computer modem) are 
    connected correctly.
    CauseAction 
    						
    							168Appendix
    Appendix
    How to Use the Documentation Provided
    Printed Documentation
    Setup Sheet
    Be sure to read this sheet first.
    This sheet includes instructions for setting up your machine and getting it ready 
    for use.
    Network Setup Guide
    Be sure to read this guide after reading the front side of your setup sheet 
    when using the machine connected to a wired LAN.
    This guide includes instructions for setting up your machine to be used over 
    network.
    Quick Start Guide (This guide)
    Read this guide when starting to use the machine.
    After following instructions in your setup sheet or the Network Setup Guide, we 
    recommend you read this guide to familiarize yourself with the basic operation of 
    some of the main functions that can be performed on your machine.
    On-screen Manuals
    User’s Guide
    Read this guide when starting to use the machine.
    If the Quick Start Guide does not provide you enough information please refer to 
    the User’s Guide which can be installed from the Setup CD-ROM. This guide 
    provides detailed instructions for:
    zcopying
    zprinting from a memory card
    zprinting from your computer
    zscanning
    zfaxing
    Additional guides are also available for advanced features.
    Scanning Guide
    Refer to this guide for full instructions on scanning operation and settings.
    PC Printing Guide
    Refer to this guide for full instructions on printer driver setting.
    FAX Driver Guide (Windows only)
    Refer to this guide for full instructions on fax driver setting.
    PC Photo Printing Guide
    Refer to this guide for full instructions on using the various application software 
    included on the Setup CD-ROM. 
    						
    							169 Appendix
    Reading the On-screen Manuals
    For detailed instructions on installing the on-screen manuals, refer to your setup sheet or the 
    Network Setup Guide.
    You can view the on-screen manuals in the following way:
    To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the 
    desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen 
    Manual (where “XXX” is your machine’s name).
    System Requirements
    Browser: Windows HTML Help Viewer
    To view the on-screen manual, double-click the XXX On-screen Manual alias (where “XXX” is your 
    machine’s name) on the desktop.
    System Requirements
    Browser: Help Viewer
    NotezMicrosoft® Internet Explorer 5.0 or later must be installed.
    zThe on-screen manual may not be displayed properly depending on your operating system or 
    Internet Explorer version. We recommend that you keep your system up to date with Windows 
    Update.
    Note
    zThe on-screen manual may not be displayed properly depending on your operating system. We 
    recommend that you keep your system up to date.
    zWe recommend using Safari as your Web browser to view the HTML format on-screen 
    manuals. If Safari is not installed on your computer, download it from Apple Inc. website and 
    install it. 
    						
    							170Appendix
    Solution Menu (Windows only)
    This menu screen helps you to easily launch bundled applications or on-screen manuals.
    Also, you can easily access useful websites to get tips on how to use your machine.
    Experience how easy it is to launch menu items by using the menu screen that appears 
    automatically when your computer starts up.
    For details, refer to the Introduction to Solution Menu on-screen manual.
    My Printer (Windows only)
    This application helps you to operate this machine.
    Use this application to open the printer driver or the status monitor screen and confirm or change 
    both the printer settings or status.
    Also, this application has a menu to provide troubleshooting tips when problems arise.
    Double-click the icon on the desktop and experience how easy operating the machine can be. 
    						
    							171 Appendix
    Specifications
    General Specifications
    Printing resolution (dpi)4800 (horizontal)* x 1200 (vertical)
    * Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
    InterfaceUSB 2.0 High Speed*
    * A computer that complies with USB 2.0 Hi-Speed standard is 
    required. Since the USB 2.0 Hi-Speed interface has full backward 
    compatibility with USB Full-Speed (USB 1.1), it can be used at USB 
    Full-Speed (USB 1.1).
    Print width8 inches / 203.2 mm max.
    (for Borderless Printing: 8.5 inches / 216 mm)
    Acoustic noise levelApprox. 33 dB (A) 
    * When printing in the highest print quality mode on Photo Paper Plus 
    Semi-gloss.
    Operating environmentTemperature: 5 to 35°C (41 to 95°F)
    Humidity: 10 to 90%RH (no condensation)
    Storage environmentTemperature: 0 to 40°C (32 to 104°F)
    Humidity: 5 to 95%RH (no condensation)
    Power supplyAC 100-240 V, 50/60 Hz
    Power consumptionPrinting (Copy): Approx. 26 W
    Standby (minimum): Approx. 6.5 W
    OFF: Approx. 1.6 W
    External dimensionsApprox. 19.7 (W) x 21.0 (D) x 10.1 (H) inches /
    Approx. 500 (W) x 535 (D) x 257 (H) mm
    * With the Paper Support, Paper Output Tray, and Document Tray 
    retracted.
    WeightApprox. 16.6 kg (Approx. 36.6 lb.)
    * With the Print Head and ink tanks installed.
    Print HeadTotal 3,584 nozzles (BK/Y/PBK: each 512 nozzles, C/M: each 1,024 
    nozzles)
    ADF capacity
    zA4 or Letter size: Max. 35 sheets (20 lb / 75 gsm paper), up to 0.20 
    inches / 5 mm in height
    zLegal size: Max. 30 sheets (20 lb / 75 gsm paper), up to 0.16 inches / 4 
    mm in height
    zOther sizes: 1 sheet
    Copy Specifications
    Multiple copy1 - 99 pages
    Intensity adjustment9 positions, Auto intensity (AE copy)
    Zoom25% - 400% (1% unit) 
    						
    							172Appendix
    Scan Specifications (Platen Glass)
    Scanner driver TWAIN / WIA (Windows Vista and Windows XP only)
    Maximum scanning size A4/Letter, 8.5 x 11.7 / 216 x 297 mm
    Scanning resolution Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi
    Interpolated resolution max: 19200 dpi x 19200 dpi
    Gradation (Input/Output) Gray: 16bit/8bit
    Color: 48bit/24bit (RGB each 16bit/8bit)
    Fax Specifications
    Applicable linePublic Switched Telephone Network (PSTN)
    Compatibility G3 / Super G3 (Mono & Color Fax)
    Data compressing 
    system MH, MR, MMR, JPEG
    Modem type Fax modem
    Modem speed 33600 / 31200 / 28800 / 26400 / 24000 / 21600 / 19200 / 16800 / 
    14400 / 12000 / 9600 / 7200 / 4800 / 2400 bps
    Automatic fallback
    Transmission speed Black & white: Approx. 3 seconds/page at 33.6 Kbps, ECM-MMR, 
    transmitting from memory 
    (Based on ITU-T No.1 chart for  US specifications and Canon FAX 
    Standard chart No.1 for others, both in standard mode or Canon FAX 
    Standard chart No.1, standard mode.)
    Color: Approx. 1 minute/page at  33.6 Kbps, ECM-JPEG, transmitting 
    from memory 
    (Based on Canon COLOR FAX TEST SHEET.)
    Scanning image 
    processing Halftones: 256 levels of gray
    Density adjustment: 3 levels
    Memory Transmission/reception: Approx . 250 pages (Approx. 30 documents)
    (Based on ITU-T No.1 chart for  US specifications and Canon FAX 
    Standard chart No.1 for others, both in standard mode.)
    Fax resolution Black & white Standard: 8 pels / mm x 3.85 lines / mm (203 pels / inch 
    x 98 lines / inch)
    Black & white  Fine, Photo : 8 pels / mm x 7.70 lines / mm (203 pels / 
    inch x 196 lines / inch)
    Color: 200 x 200 dpi
    Dialing Automatic dialing
    One-touch speed dial (8 destinations)
    Coded speed dial (100 destinations)
    Group dial (max. 107 destinations)
    Regular dialing (with Numeric buttons)
    Automatic redialing
    Manual redialing (with the Redial/Pause button) 
    						
    							173 Appendix
    Telephone networkingSequential broadcasting (max. 109 destinations)
    Automatic reception
    Automatic fax/tel switchover
    DRPD (Distinctive Ring Pattern Detection)
    Remote reception by telephone (Default ID: 25)
    Non-ring reception
    ECM deactivation
    Activity report (after every 20 transactions)
    Non-delivery report
    TTI (Transmit Terminal Identification)
    Telephone Specifications
    ConnectionTelephone/answering machine (CNG detecting signal)/data modem
    Camera Direct Print (PictBridge)
    Paper size4 x 6 / 10 x 15 cm*2, 5 x 7*1, *2, CreditCard / 5.4 x 8.6 cm*2, 8 x 10 / 
    20 x 25 cm*2, A4, 8.5 x 11 (Letter), 4 x 7.1 / 10.1 x 18 cm*2, *3
    *1
    Can be selected only on certain Canon-brand PictBridge compliant 
    devices.
    *2This paper cannot be fed from the Cassette. Load in the Rear Tray.*3May appear as “Hi-Vision” on a non Canon-brand PictBridge 
    compliant device.
    Paper typeDefault (Selections based on the machine setting), Photo (Photo Paper 
    Plus Glossy, Photo Paper Plus Glossy II, Glossy Photo Paper, Photo 
    Paper Plus Semi-gloss), Plain (A4/Letter only)
    LayoutDefault (Selections based on the machine setting), Borderless, 
    Bordered, 20-up
    *1, 35-up*2
    *1
    You can print shooting Info (Exif Data) on photos in list format (20-
    up), or in the margins of specified photos (1-up). Select Layout, then 
    select the item displayed with the [i] icon. 
    (Note that this print setting cannot be used for some models.)
    *2Selected photos are printed in 35 mm film style layout (contact 
    printing layout). This print setting is only available with certain Canon 
    PictBridge compliant devices.
    Image optimizeDefault (Selections based on the machine setting), On, Off, “Vivid”*, 
    “NR” (Noise Reduction)*, “Face”*, “Red-Eye”*
    * If using a Canon PictBridge compliant camera, you can select it.
    Print date & file no.Default (Off: No printing), Date, File No., Both, Off
    Tr i m m i n gDefault (Off: No trimming), On (follow camera’s setting), Off
    Fax Specifications 
    						
    							174Appendix
    zSome functions may not be available with Windows Media Center.
    zTo upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon 
    inkjet printer. 
    Users in Asia
    zScanSoft OmniPage SE (OCR software) can work only with English operating system.
    Specifications are subject to change without notice.
    Minimum System Requirements
    Note
    Conform to the operating system’s requirements when higher than those given here. 
     
    Operating System
    Processor
    RAMWindows Vista
    Pentium II (including compatible 
    processors) 
    300 MHz
    128 MB
    Windows XP SP2
    Pentium II (including compatible 
    processors) 
    300 MHz
    128 MB
    Windows 2000 Professional SP4
    Pentium II (including compatible 
    processors) 
    300 MHz
    128 MB
    Note: Operation can only be 
    guaranteed on a PC pre-installed 
    Windows Vista, XP or 2000. Mac OS X v.10.4
    Intel processor
    PowerPC G3
    256 MB
    Mac OS X v.10.3.9
    PowerPC G3
    128 MB
    Note: Hard disk must be formatted as 
    Mac OS Extended (Journaled) or 
    Mac OS Extended.
    BrowserInternet Explorer 6.0 or later Safari
    Hard Disk Space800 MB
    Note: For bundled software 
    installation.650 MB
    Note: For bundled software 
    installation.
    CD-ROM DriveRequired
    Other restrictionsXGA 1024 x 768
    Additional System Requirements for On-Screen Manuals
    Browser: Windows HTML Help Viewer
    Note: Microsoft Internet Explorer 5.0 or later 
    must be installed. The on-screen manual may 
    not be displayed properly depending on your 
    operating system or Internet Explorer version. 
    We recommend that you keep your system up 
    to date with Windows Update.Browser: Help Viewer
    Note: The on-screen manual may not be 
    displayed properly depending on your operating 
    system. We recommend that you keep your 
    system up to date. 
    						
    							175 Appendix
    Legal Limitations on Use of Your Product and Use of 
    Images
    It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. 
    The list provided is non-exhaustive. When in doubt, check with a legal representative in your 
    jurisdiction.
    zPaper money
    zMoney orders
    zCertificates of deposit
    zPostage stamps (canceled or uncanceled)
    zIdentifying badges or insignias
    zSelective service or draft papers
    zChecks or drafts issued by governmental 
    agencies
    zMotor vehicle licenses and certificates of title
    zTraveler’s checks
    zFood stamps
    zPassports
    zImmigration papers
    zInternal revenue stamps (canceled or uncanceled)
    zBonds or other certificates of indebtedness
    zStock certificates
    zCopyrighted works/works of art without permission of 
    copyright owner 
    						
    							176Appendix
    Users in the U.S.A.
    „Pre-Installation Requirements for MX7600
    Order Information
    When ordering service from the telephone company for this equipment, the following may be 
    required.
    Universal Service Order Code (USOC): RJ11C
    The Facility Interface Code (FIC): 02LS2
    Service Order Code (SOC): 9.0F
    „Connection of the Equipment
    This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
    On the bottom of this equipment is a label that contains, among other information, a product identifier 
    in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone 
    company.
    The REN is used to determine the number of devices that may be connected to a telephone line.
    Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming 
    call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the 
    number of devices that may be connected to a line, as determined by the total RENs, contact the 
    local telephone company. The REN for this product is part of the product identifier that has the format 
    US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is 
    a REN of 0.3).
    A plug and jack used to connect this equipment to the premises wiring and telephone network must 
    comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant 
    telephone cord and modular plug is provided with this product. It is designed to be connected to a 
    compatible modular jack that is also compliant. See installation instructions for details.
    Connection to party lines is subjected to state tariffs. Contact the state public utility commission, 
    public service commission or corporation commission for information.
    If your home has specially wired alarm equipment connected to the telephone line, ensure the 
    installation of this equipment does not disable your alarm equipment. If you have questions about 
    what will disable alarm equipment, consult your telephone company or a qualified installer.
    „In Case of Equipment Malfunction
    Should any malfunction occur which cannot be corrected by the procedures described in this guide, 
    disconnect the equipment from the telephone line cable, turn off the power and unplug the power 
    cord. The telephone line cable should not be reconnected or the main power switch turned ON until 
    the problem is completely resolved. Users should contact their local authorized Canon Facsimile 
    Service Dealer for the servicing of equipment.
    Information regarding Authorized Service Facility locations can be obtained by calling the Canon 
    Customer Center.
    „Rights of the Telephone Company
    If this equipment causes harm to the telephone network, the telephone company may temporarily 
    disconnect service. The telephone company also retains the right to make changes in facilities and 
    services that may affect the operation of this equipment. When such changes are necessary, the 
    telephone company is required to give adequate prior notice to the user. However, if advance notice 
    is not possible, the telephone company will notify the customer as soon as possible. Also, the 
    customer will be advised of his/her right to file a compliant with the FCC if he/she believes it is 
    necessary. 
    						
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