Canon printer PIXMA MG3020 User Manual
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CannotFindPrinteronCheckPrinterSettingsScreenDuring WirelessLANSetup(Windows)-CheckingPowerStatus Areprinterandnetworkdevice(router,etc.)turnedon? Makesuretheprinteristurnedon. ConfirmingthatthePowerIsOn Makesurenetworkdevice(router,etc.)isturnedon. Ifprinterornetworkdeviceisoff: Turnonprinterornetworkdevice. Itmaytakeawhilefortheprinterandnetworkdevicetobecomereadyforuseoncetheyareturnedon. Waitawhileafterturningontheprinterornetworkdevice,andthenclick RedetectontheCheckPrinter Settings screentoredetecttheprinter. Iftheprinterisfound,followtheinstructionsonthescreentocontinuetosetupnetworkcommunication. Ifprinterandnetworkdeviceareon: Ifthenetworkdevicesareon,turnthemoffandonagain. Ifabovedoesnotsolvetheproblem: CannotFindPrinteronCheckPrinterSettingsScreenDuringWirelessLANSetup(Windows)- CheckingPCNetworkConnection 261
CannotFindPrinteronCheckPrinterSettingsScreenDuring WirelessLANSetup(Windows)-CheckingPCNetworkConnection Canyouviewanywebpagesonyourcomputer? Makesurethecomputerandnetworkdevice(router,etc.)areconfiguredandthecomputerisconnected tothenetwork. Ifyoucannotviewanywebpages: Click Cancel onthe CheckPrinterSettings screentocanceltosetupthenetworkcommunication. Afterthat,configurethecomputerandnetworkdevice. Fortheprocedures,refertotheinstructionmanualssuppliedwiththecomputerandnetworkdevice,or contacttheirmanufacturers. Ifyoucanviewwebpagesafterconfiguringthecomputerandnetworkdevice,trytosetupthenetwork communicationfromthebeginning. Ifabovedoesnotsolvetheproblem: CannotFindPrinteronCheckPrinterSettingsScreenDuringWirelessLANSetup(Windows)- CheckingWirelessLANEnvironment 262
CannotFindPrinteronCheckPrinterSettingsScreenDuring WirelessLANSetup(Windows)-CheckingWirelessLAN Environment Checkwirelessrouterconfigurationandmakesuretheprinterisnotplaced toofarawayfromthewirelessrouter. Formoreoncheckingthesettingofthewirelessrouter,refertotheinstructionmanualsuppliedwiththe wirelessrouterorcontactitsmanufacturer. Aftercheckingthewirelessroutersetting,makesuretheprinterisnotplacedfarawayfromthewireless router. Theprintercanbeupto50m(164ft)fromthewirelessrouterindoors.Makesuretheprinterisclose enoughtothewirelessroutertobeused. Inaddition,checkwheretheprinterandthewirelessrouterarelocatedandtaketheappropriateaction.
CannotFindPrinteronCheckPrinterSettingsScreenDuring WirelessLANSetup(Windows)-CheckingSecuritySoftware Settings Disableblockinfirewallfunctiontemporarily. Thefirewallofyoursecuritysoftwareoroperationsystemforcomputermaylimitcommunicationbetween theprinterandyourcomputer.Checkthefirewallsettingofyoursecuritysoftwareoroperationsystemor themessageshownonyourcomputeranddisableblocktemporarily. Iffirewallinterfereswithsetup:
CannotFindPrinteronCheckPrinterSettingsScreenDuring WirelessLANSetup(Windows)-CheckingWirelessRouterSettings Checkwirelessroutersettings. Checkwirelessrouternetworkconnectionsettings,suchasIPaddressfiltering,MACaddressfiltering, encryptionkey,andDHCPfunction. Makesurethesameradiochannelisassignedtothewirelessrouterandtheprinter. Tocheckthesettingsofthewirelessrouter,seetheinstructionmanualsuppliedwiththewirelessrouteror contactthemanufacturer. Inaddition,makesurethewirelessrouteryouareusingisconfiguredtouse2.4GHzbandwidth. Important
CannotProceedbeyondPrinterConnectionScreen/ConnectCable Screen Ifyoucannotproceedbeyondthe PrinterConnectionscreenortheConnectCable screen,checkthe following. Check1 MakesureUSBcableissecurelypluggedintoprinterandcomputer. ConnecttheprinterandthecomputerusingaUSBcableastheillustrationbelow.TheUSBportislocatedatthe backoftheprinter. Checktheitemsbelowonlyifyoucannotproceedbeyondthe PrinterConnectionscreen. Check2 Followprocedurebelowtoconnectprinterandcomputeragain. Important
Tocheckthecurrentnetworksettingsoftheprinter,printoutthenetworksettinginformation. PrintingNetworkSettings Note
IfTCP/IPv6issettoEnable,bothIPv4andIPv6areenabled. Pressandhold Stopbuttonandreleaseitwhen Alarmlampflashes23times. IPv6isdisabledandonlyIPv4isenabled. Iftheproblemisnotresolved,redosetup.