Canon printer PIXMA i850 Series User Manual
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An Error Message is Displayed on the Screen 161 Troubleshooting Other Error Messages nIf the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the Printer Status tab. Follow the instructions on screen. In Windows 95, Windows 98 or Windows Me, click the Guide tab for action to be taken in response to the error. Windows
An Error Message is Displayed on the Screen 162 Troubleshooting nIf one of the following messages is displayed outside of the BJ Status Monitor: Could not spool successfully due to insufÞcient disk space Increase the amount of free space on the disk by deleting any unnecessary Þles. Could not spool successfully due to insufÞcient memory Increase available memory by closing any other applications currently running. If printing is still not possible, restart Windows and try printing again. Printer driver could not be found Uninstall the printer driver and reinstall it. áUninstalling Printer Drivers Background printing failed (Windows 95/Windows 98/Windows Me only) Restart Windows and try printing again. Could not print [application name] Ð [Þle name] Try printing again once the current job is Þnished.
An Error Message is Displayed on the Screen 163 Troubleshooting Other Error Messages nIf a message with the format Error No.: Xn (where X represents a letter and n represents a number) is displayed: Error No.: X202 Not enough memory for printing. Increase available memory by closing any other applications currently running. Error No.: X203 The printer driver may not be installed correctly. Uninstall the printer driver and reinstall it. áUninstalling Printer Drivers Error No.: X300 Ensure the power is on, and that the printer and the computer are securely connected. If the problem remains, verify the Chooser setting. 1In the Apple menu, select Chooser. 2Click the i850 icon and ensure i850 is selected as the connected destination. If it is not selected, select it. If the problem remains, delete all unnecessary documents from the Extensions and Control Panels folder. Macintosh
Problems Unique to Windows 164 Troubleshooting Problems Unique to Windows ¥The BJ Status Monitor is Not Displayed ¥Cannot Print in Background (Windows 95/Windows 98/Windows Me only) ¥Cannot Print Normally Windows
Problems Unique to Windows 165 Troubleshooting The BJ Status Monitor is Not Displayed nEnsure Enable bi-directional support for this printer is selected. 1Open the Printer Properties dialog box from the Start menu. áOpening the Printer Properties dialog box directly from the Start menu 2On the Por ts tab (or Details tab), click Spool Settings and select Enable bi-directional support for this printer. nIf the printer is connected to the parallel interface, ensure the printer cable supports bi-directional communication. The BJ Status Monitor is displayed only when the computer and cable support bi- directional communication. If you do not know whether your computer and printer cable support bi-directional communication, contact your dealer or computer manufacturer.
Problems Unique to Windows 166 Troubleshooting Cannot Print in Background (Windows 95/Windows 98/ Windows Me only) nCheck the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to delete unnecessary Þles, or disable background printing. nEnsure that background printing is enabled. 1Open the Printer Properties dialog box. áOpening the Printer Properties Dialog Box 2On the Page Setup tab, click Printer control... and select Background Printing.
Problems Unique to Windows 167 Troubleshooting Cannot Print Normally nWhen the printer port is set to ECP, cancel ECP mode and then try printing again. Sometimes ECP mode disrupts normal printing. 1Open the Printer Properties dialog box. 2Click the Maintenance tab. 3Click Custom Settings to open the Custom Setting dialog box. 4Clear the Set printer to ECP mode check box, and then click Send. 5Turn the printer off and back on again.
Problems Unique to the Macintosh 168 Troubleshooting Problems Unique to the Macintosh ¥ Jagged Text/Graphics, or Banded Gradations ¥Cannot Print in Background Macintosh
Problems Unique to the Macintosh 169 Troubleshooting Jagged Text/Graphics, or Banded Gradations nEnsure your application supports Quick Draw. If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As i850 is not a PostScript printer but a Quick Draw printer, use an application compatible with Quick Draw for printing.
Problems Unique to the Macintosh 170 Troubleshooting Cannot Print in Background nEnsure background printing is enabled. 1In the Apple menu, select Chooser. 2Click Backgrounding on. nCheck the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary Þles, or disable background printing.